Extra Space Storage facility on 90 Santas Village Rd - Scotts Valley, CA
(224 REVIEWS)

Scotts Valley self storage at 90 Santas Village Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0142

Directions

Intersections/Landmarks

Baymonte Christian Church & School.

Directions from the North

Drive southwest on Santa Cruz Hwy. Take Exit 5. Turn left onto Scotts Valley Dr. Turn left onto Granite Creek Rd. Continue straight onto Santas Village Rd. Our facility will be on your right.

Directions from the South

Drive northeast on Santa Cruz Hwy. Take Exit 5. Turn left onto Santas Village Rd. Our facility will be on your right.

Directions from the East

Drive northwest on Granite Creek Rd. Turn right onto Santas Village Rd. Our facility will be on your right.

Directions from the West

Drive east on Hacienda Dr. Turn right onto Glenwood Dr. Turn right onto Scotts Valley Rd. Turn left onto Granite Creek Rd. Continue straight onto Santas Village Rd. Our facility will be on your right.

Frequently Asked Questions at 90 SANTAS VILLAGE RD

Where can I buy moving supplies at 90 SANTAS VILLAGE RD?

What sizes of self storage units are available for rent at 90 SANTAS VILLAGE RD?

Is it safe to store electronics in a storage unit at 90 SANTAS VILLAGE RD?

Do I need insurance to rent a storage unit at 90 SANTAS VILLAGE RD?

Can I rent a storage unit for 1 month at 90 SANTAS VILLAGE RD?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Al V.

Posted On Google

OVERALL RATING

Very clean storage area. Front desk very helpful and clear on the process.

Response from Extra Space Storage (6/29/2022)

Hi Al, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.

May 26, 2022

Bern t.

Posted On Google

OVERALL RATING

Very kind and professional.

Response from Extra Space Storage (5/27/2022)

Hi Bern The Epic, thank you for your review. We're glad our team was very kind and professional. Please stop by the office or give us a call at 888-STORAGE.

May 25, 2022

ally v.

Posted On Google

OVERALL RATING

I called Renee today (current Manager at SCOTTS VALLEY SELF STORAGE AT 90 SANTAS VILLAGE RD. I've never used a storage facility before and needed to learn all about it...and fast!  Renee took my call. She is personable, patient, funny and has a big heart.  Renee walked me through every aspect of the business…how to reserve online, the billing and fee structures, how to enter the facility, access and lock the unit, how to pack and protect our belongings, and how to check out on time to avoid paying for a space you're no longer using. Renee cares about her customers, explains things with ease, listens deeply and is a shining light…kinda gives you hope in the world when you meet someone like Renee.  I will follow up with another review after I use the facility.

Response from Extra Space Storage (5/26/2022)

Hi Ally, thanks so much for your positive feedback! We work hard to meet the expectations of our customers, and we're happy to hear Renee hit the mark for you! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 23, 2022

Marsea M.

Posted On Google

OVERALL RATING

I had the absolute pleasure of working with Rene at the Scotts Valley, Xtra Storage Space. She was kind, concise and absolutely accommodating. I appreciated her so much. It really helps to have this type of personal touch to something like moving into storage, which in my experience, is never fun! Thanks Rene!

Response from Extra Space Storage (5/23/2022)

Hi Marsea, thank you for your review. We're glad our team was kind, concise, and absolutely accommodating. Please stop by the office or give us a call at 888-STORAGE.

May 11, 2022

Joy C.

Posted On Google

OVERALL RATING

Really easy process. Renee was very helpful.

Response from Extra Space Storage (5/12/2022)

Thank you for the kind words, Joy. We're glad Renee was able to help! Our team is here to serve you, so give us a call at (831) 438-3775 if you need any future assistance.

May 6, 2022

Dennis P.

Posted On Google

OVERALL RATING

Great place to store. Great customer attention

Response from Extra Space Storage (2/4/2022)

Hi Dennis, your 5-star rating is greatly appreciated! Thank you for being a loyal Extra Space Storage customer. As always, give us a call at 888-storage if you need anything.

May 4, 2022

Mattie T.

Posted On Google

OVERALL RATING

Fast and easy online set up. Had the keys to the unit within and hour.

Response from Extra Space Storage (5/5/2022)

Thank you for the excellent rating, Mattie! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!

April 22, 2022

Erin D.

Posted On Google

OVERALL RATING

So friendly and helpful! Got exactly what we needed, and the same day!

Response from Extra Space Storage (4/23/2022)

Hi Erin, thank you for your review. We're glad our team was friendly and helpful! If you ever need anything, feel free to stop by.

April 20, 2022

Art D.

Posted On Google

OVERALL RATING

I have had some experience with Storage places in the past and was weary when I approached Extra Space. To my pleasant surprise I met Zenda who operates the one in Scotts Valley, CA. Zenda made me feel important and she treated me with the utmost professionalism and respect. Not only did I get two units but I then upgraded to the largest unit they had when it came time. I am there and I use it all because of Zenda and the way she manages that business. She is responsive on texts and phone calls and she keeps me up to date with any deliveries. Amazing service. She deserves all the props you can hand her and more. Thank you. Art Danner

Response from Extra Space Storage (6/17/2019)

Thanks for leaving us a 5-star rating, Art! We're glad you chose Extra Space Storage. Our team is here to serve you, so don't hesitate to give us a call at (831) 438-3775 if you need anything!

April 18, 2022

Detra H.

Posted On Google

OVERALL RATING

Zenda Lubeck is so professional and nice to work with. She has helped my son and daughter with finding perfect storage during and after college. Now it is my turn as my husband and I prepare for a remodel. Zenda gave me such good advice on wrapping, packing, and preserving our household items! She even sent me the name of a professional mover that her family uses. Thank you Zenda for years of excellent professional service.

Response from Extra Space Storage (4/18/2022)

Hi Detra, thank you for your review. We're glad Zenda Lubeck is so professional, nice to work with, and has helped your son and daughter with finding perfect storage during and after college. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 16, 2022

Valarie K.

Posted On Google

OVERALL RATING

This facility us absolutely fantastic. The employees are polite and very informative and helpful. I highly recommend Extra Space to anyone looking to store they're personal belongings. I am confident that you will.be as pleases as I !!

Response from Extra Space Storage (4/17/2022)

Thanks for the awesome review, Valarie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! It's wonderful to know you were met with informative and helpful service. Don't hesitate to stop by the office or contact us at (831) 438-3775 if you need anything.

April 12, 2022

Renee A.

Posted On Google

OVERALL RATING

I only needed a small storage unit for a short amount of time. It was easy to get to and the employees were really helpful. I also liked that I could use the app as a remote to get in and out of the security gate.

Response from Extra Space Storage (4/12/2022)

Thanks for the awesome review, Renee! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If you need anything in the future, feel free to stop by or call us at 888-storage.

March 29, 2022

Laura R.

Posted On Google

OVERALL RATING

Friendly, helpful and accommodating. Zenda is a pleasure to work with.

Response from Extra Space Storage (3/30/2022)

Hi Laura, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful, and accommodating staff, so we are thrilled to hear that you had such a positive experience renting with Zenda! As always, give us a call at 888-storage if you need anything.

March 28, 2022

Dalainey C.

Posted On Google

OVERALL RATING

The property is clean inside and out. The staff are really helpful, and if there is a problem they can usually help sort it out.

Response from Extra Space Storage (3/28/2022)

Dalainey, Thank you for your review. We know our customers value clean facilities and helpful staff so we do our best to provide that! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

February 14, 2022

Stephen B.

Posted On Google

OVERALL RATING

Great experience in the initial contact and the sales lady was super nice and knowledgeable

Response from Extra Space Storage (2/14/2022)

Hello, Stephen. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental!

February 12, 2022

Marylin P.

Posted On Google

OVERALL RATING

Great facility! Restroom was clean every time I used it, dollies and lifts in good working condition, staff friendly and helpful. Thanks!

Response from Extra Space Storage (2/13/2022)

Hi Marylin, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 25, 2022

Derrick V.

Posted On Google

OVERALL RATING

The Management is very personable and explained in detail my rental options and I felt welcomed not just another renter. Despite a few hiccups they were very accommodating above and beyond the normal scope of duties. Sincerely, Derrick

Response from Extra Space Storage (1/25/2022)

Hi Derrick, thank you for your review. We're glad our team is very personable, explained in detail your rental options, and was very accommodating. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 15, 2022

Rodrigo G.

Posted On Google

OVERALL RATING

Mr. Jordan rocks! He took very good care of us and I am very satisfied.

Response from Extra Space Storage (1/15/2022)

Hi Rodrigo, thank you for your review. We're glad Jordan took very good care of you. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 5, 2022

Emery S.

Posted On Google

OVERALL RATING

Nice place, but they jacked my rent 60% after 4 months. Not sure I'll be going back there. What waste of time! I had to move out of there, just on principal. It's not quite a bait and switch, but that sure is what it felt like.

Response from Extra Space Storage (1/6/2022)

Hi Emery, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

November 11, 2021

Joe A.

Posted On Google

OVERALL RATING

Very friendly and helpful!

Response from Extra Space Storage (11/11/2021)

Hi Joe, thank you for your review. We're glad our team was very friendly and helpful! Stop by our office if you need assistance or have any questions.