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Thousand Oaks self storage at 1285 Thousand Oaks Blvd
Read 164 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near California Lutheran University
Amenities and Services
A Wide Range of Storage Unit Sizes
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1253
Recent Customer Reviews About This Facility
20 of 164 reviews
April 12, 2021
Karol de Ordoñez
Posted On Google
Great service, helpful staff. The place was very clean, very good experience.
March 31, 2021
Corinna Del Marc
Posted On Google
I’ve used many storage locations, and this location managed by Vanessa and Sue has proven to be the best service above and beyond any storage facility in town and better than other states. Vanessa has saved me from multiple problems. She knows what to do and is so quick to respond, she’s way ahead solving any issue I have come to her with. I see Sue and Vanessa busy cleaning and taking care of business details everyday I’m there. They are cheerful, quick and thorough. Seriously there’s no cleaner storage unit anywhere. The place is sparkling and smells super clean every time I’m there it’s pristine. Thank you for all the help, for the cheerful smiles and greetings. They raised the bar on customer service. You won’t find better. The prices seem reasonable compared to other storage facilities. I choose Extra Space Storage for the best storage. I can find better prices elsewhere, but it’ll never be as good security, access, quality of units, cleanliness and super customer service. The best!!!!!
Response from Extra Space Storage (4/6/2021)
Hi Corinna! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Vanessa and Sue! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
March 10, 2021
Harrison Webb
Posted On Google
Sue was very helpful and accommodating!! I was happy to come to this location because I couldn’t imagine having someone else being any more kind and knowledgeable on everything I needed to know! Thank you Sue!
Response from Extra Space Storage (3/11/2021)
Thank you for the review, Harrison! We pride ourselves on having a friendly, accommodating staff and are so happy Sue was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!
February 27, 2021
Jamel Cooper
Posted On Google
Professional fast nice and clean
Response from Extra Space Storage (3/6/2021)
Hi Jamel, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
February 13, 2021
eric macisso
Posted On Google
Its been a pleasure working with folks at Extra Space Storage. They’ve provided great service and my storage is in a very convenient area. I highly recommend you going with this location if you’re looking to save the hassle of storing your belongings.
Response from Extra Space Storage (2/22/2021)
Thanks for the kind words, Eric! We're glad you had a great experience. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (805) 494-3007 if you need anything.
February 10, 2021
Lupe Rodriguez
Posted On Google
Awesome service, very clean
Response from Extra Space Storage (2/20/2021)
Hi Lupe, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call if you have any questions.
February 10, 2021
Jose Faz
Posted On Google
The staff here (Sue, I believe) are super nice, professional, and prompt. I’m happy that I brought my stuff here.
Response from Extra Space Storage (2/20/2021)
Hello, Jose. Thank you for the review. We're so glad Sue could meet your storage needs. Please stop by the office if you need anything!
February 7, 2021
Samantha Ferry
Posted On Google
The contactless rental experience worked better than I expected. I set up my storage rental over the phone and through email. All my needs were taken care of and questions answered over the phone. All my information was sent to me over text and email and I had no problem getting to my storage unit. Great customer service.
Response from Extra Space Storage (2/8/2021)
Thank you for the review, Samantha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
February 6, 2021
Tom Rote
Posted On Google
Extra Space Storage staff were excellent to work with and the facilities were super clean and top security with easy access
Response from Extra Space Storage (2/19/2021)
Thank you for your feedback, Tom! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 31, 2021
leesa tenney
Posted On Google
I cannot thank Vanessa (at Thousand Oaks CA storage site) enough for her help. Along with her TM, she helped me with what would have been a no-win experience with my Moving cube company. Having to start over from the beginning at a new life is incredibly stressful. My entire life is in that cube. Vanessa understood and that is priceless to me.
January 28, 2021
Duane Kleingarn
Posted On Google
Edit 1/28/21 It’s move in the truck is here, and my unit keys were in a different car. Sue and Vanessa were ready to help and the process was quick and painless. I had 2 locks on and Vanessa went to work immediately to remove the locks. It wasn’t more than 10 minutes and my unit was open. Obviously last time was a fluke or miscommunication, as always the facility is pristine. I was asked to write a google review and the agent said they had monthly quotas to solicit customers to post reviews. I called and the manager urged me to sign the lease without coming in "we don't do anything in the office" is what Vanessa said. So, feeling uncomfortable about not seeing the unit, I reviewed the lease. Sue had offered me insurance the day before at the tentative value and said for 10k worth of items, the insurance would be $44 a month. This is 4x more than my renter's insurance. I called and asked Vanessa if I can change the value of my items after tallying my receipts. She said that "Well you declared that your items were worth this much when you spoke to Sue so...". She said I would have to cancel. I ended up cancelling and losing my security deposit. At no time did Vanessa attempt to keep me as a customer. She was completely careless and said "Ok then bye". For an area manager who has great customer service skills (supposedly), I was shocked at the experience I had. Funny enough, last year I was storing at this facility and had a wonderful experience with Sue. It seems that Sue is great and Vanessa is not. Sue is awesome and regardless of experience the facility is top notch
Response from Extra Space Storage (1/16/2021)
Duane, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to potentially earn your business in the future! We would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.
January 27, 2021
Arnald Pinedo
Posted On Google
Sue is the greatest. Very helpful & very friendly. Thank you so much everything!
Response from Extra Space Storage (1/28/2021)
Thank you for the kind words, Arnald. We're glad Sue was able to help! Our team is here to serve you, so give us a call at (805) 494-3007 if you need any future assistance.
January 18, 2021
Maryann Blazer
Posted On Google
I have worked with Sue and Vanessa. They were always very kind and helpful. Their customer service is excellent and I would definitely recommend Extra Space.
Response from Extra Space Storage (1/19/2021)
Hi Maryann, we're glad Sue and Vanessa were always very kind and helpful. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Stop by the office if you need anything.
January 16, 2021
Duane Kleingarn
Posted On Google
I was asked to write a google review and the agent said they had monthly quotas to solicit customers to post reviews. I called and the manager urged me to sign the lease without coming in "we don't do anything in the office" is what Vanessa said. So, feeling uncomfortable about not seeing the unit, I reviewed the lease. Sue had offered me insurance the day before at the tentative value and said for 10k worth of items, the insurance would be $44 a month. This is 4x more than my renter's insurance. I called and asked Vanessa if I can change the value of my items after tallying my receipts. She said that "Well you declared that your items were worth this much when you spoke to Sue so...". She said I would have to cancel. I ended up cancelling and losing my security deposit. At no time did Vanessa attempt to keep me as a customer. She was completely careless and said "Ok then bye". For an area manager who has great customer service skills (supposedly), I was shocked at the experience I had. Funny enough, last year I was storing at this facility and had a wonderful experience with Sue. It seems that Sue is great and Vanessa is not. Sue is awesome and regardless of experience the facility is top notch
Response from Extra Space Storage (1/16/2021)
Duane, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to potentially earn your business in the future! We would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.
January 13, 2021
Jorge Rivera
Posted On Google
Extremely easy to rent and setup process. Highly recommend it
Response from Extra Space Storage (1/13/2021)
Thanks for the kind words, Jorge! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (805) 494-3007 if you need anything.
January 13, 2021
Miguel Garcia.G
Posted On Google
Sue was amazing.Thank you sue for all your help,great service.
Response from Extra Space Storage (1/14/2021)
Thank you for the kind words, Miguel. We're glad Sue was able to help! Our team is here to serve you, so give us a call at (805) 494-3007 if you need any future assistance.
January 11, 2021
Nestor Rodas
Posted On Google
Vanessa and Sue are professional, friendly, and hard working. Vanessa helped me find my storage unit. I strongly recommend this storage facility because staff is helpful and facility is very clean!!
Response from Extra Space Storage (1/12/2021)
Hi Nestor, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
January 9, 2021
Ira Herman
Posted On Google
Sue and Vanessa are great! Very happy with the level of customer service, friendliness, and cleanliness of the facility. Highly recommend this place.
Response from Extra Space Storage (1/9/2021)
Hi Ira, thank you for taking the time to share your experience with us. We're committed to providing excellent customer service. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 25, 2020
Erin Bovard
Posted On Google
Amazing customer service and super easy process!
Response from Extra Space Storage (12/1/2020)
Thank you for the excellent rating, Erin! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 17, 2020
Karl Drilling
Posted On Google
Needed a place to store my stuff on a short term basis. The whole process was seamless and the facility is newer and very clean. After moving to a new city, I cleared out my storage and let them know I had vacated. The process was swift and easy, highly recommend this facility.
Response from Extra Space Storage (9/2/2020)
Hi Karl, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!?
Frequently Asked Questions
Are storage units climate controlled in Thousand Oaks, CA?
What pest control and cleanliness measures are taken in Thousand Oaks, CA?
Are there restrictions on what I can put in a storage unit in Thousand Oaks, CA?
What size storage unit do I need for a 3 bedroom apartment/home in Thousand Oaks, CA?
What size padlock should I use for storage unit in Thousand Oaks, CA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Next to Chevron Gas Station, 1 block from Thousand Oaks Civic Arts Plaza
Directions from the North
Take US-101 North exit Rancho Rd, turn right on Rancho Rd. Continue for about 0.1 mile and turn right onto Thousand Oaks Blvd. We are located just after the Chevron Gas Station about 250 ft. from Thousand Oaks Blvd on the left side. We share the parking lot with Many Mansions.
Directions from the South
Take US-101 North exit Rancho Rd, turn right on Rancho Rd. Continue for about 0.1 mile and turn right onto Thousand Oaks Blvd. We are located just after the Chevron Gas Station about 250 ft. from Thousand Oaks Blvd on the left side. We share the parking lot with Many Mansions.
Directions from the East
From Westlake Blvd go towards Thousand Oaks Blvd. You will see Cut 360 Westlake on the corner of Westlake Blvd and Thousand Oaks Blvd turn left on Thousand Oaks Blvd. Continue down Thousand Oaks Blvd for about 0.4 miles. Just pass Erbes Rd. we are located on the right side, just across the street from Thousand Oaks Powersports. We share the parking lot with Many Mansions.
Directions from the West
Take CA- 23 South and exit Hillcrest Dr. towards Thousand Oaks Blvd. Continue about 0.4 miles then use the left 2 lanes to turn left onto Thousand Oaks Blvd. for about 0.3 miles. Just after Rancho Rd we are located on the left directly across from Thousand Oaks Powersports. We share the parking lot with Many Mansions.