Washington self storage at 5600 2nd St NE

This location was a delight. They offered exceptional services. The staff were polite and courteous throughout the whole thing. I will definitely be recommending this location to all my friends. Awesome job guys!

Excellent experience. Great service!

Very smooth start to my rental and the online platform is really user friendly. Building is brand new, clean and well-lit. Large loading area backs up right next to elevator allowing for easy access to my unit upstairs. I’ve been to other storage buildings in the area and this one is by far the best for unloading.

We had a great experience at ExtraSpace. The staff was friendly and informative and had exactly what we were looking for. The manager - I believe his name is Keon - was incredibly helpful. The customer service stood out as excellent and we are pleased to find such a convenient storage option in the neighborhood.

Jaz was amazing! Great customer service experience.

Everyone I've dealt with at Extra Space Storage have been extremely courteous and helpful. They took the time to clearly understand my storage needs and concerns and immediately came up with the best possible solutions. Access to the storage units is simple, easy and efficient and costs are very reasonable - the most impressive factor is the courtesy and willingness to help that is exhibited by Extra Space Storage personnel.

Clean and plenty of light

Keion extended great customer service.

Sophia offered great help and was very professional!

Good customer service. Very attalentive to our needs. Thank you.

Great experience! Affordable 5x5 unit that kept my belongings safe for a few months. The staff are also very helpful.

Highly recommend

The space itself is well maintained and they take security very seriously. The smaller of the units are above the larger units, which requires a ladder to access and therefore limits the things you can store there to whatever you can carry up a ladder. I had to upgrade immediately upon move in as I could not access the space for what I needed. There was a significant price increase during the couple of months I rented there, and when I decided to vacate I needed to call multiple times to get them to update their system, even though I had spoken with staff in person and checked out online. They stil managed to bill me on time though, of course. Overall not a terrible experience, but I will definitely look elsewhere before renting with them again if I need storage space in the future.

Tierra was very knowledgeable and helpful. My experience was outstanding. Wonderful customer service in today's climate.

I had an amazing experience while renting a locker and moving my items in. I recommend going in person first to see the unit before you select anything. The attendee was very informative and helpful. I recommend this facility to anyone looking for storage space.

I have been with Extra Space Storage for a year and always received great customer service but today, after the excellent experience I encountered, I had to write a review! I lost the keys to my lock and needed to get into my unit. I called and inquired about cutting the lock and getting a new one. From the moment Steven answered the phone, he was helpful. I was coming from out of town and wasn’t sure if I would make it to the store on time. Steven offered to stay later than 6, if needed to. I did get there before 6, and when I walked in, Steven was able to assist and cut my lock off! He also updated some personal information on my account. He also helped with showing how to use the new lock! Steven was excellent and I had to share how great he was and how much I appreciate him taking the time! Thank you Extra Space for having such an excellent employee!

Working with the staff at this location has been excellent. Jazmon and Stephen have gone above and beyond to make our rental experience easy and have been super helpful. Moving is stressful but working with them helped to reduce some stress. Highly recommend!

Storage was great. Clean. Always accessible. Very secure. Thanks to Stephen and the team for their help!!

Steven was a great help!

Stephan was very helpful and assisted with good professionalism.