Washington self storage at 1240 Mt Olivet Rd NE

There are many storage companies near me. I tried a few of them before visiting Extra Space Storage. I was very impressed by the friendly and knowledgeable employees who greeted me when I walked into Extra Space Storage. I briefly explained what I wanted to store and they gave me some options. The employee I worked with (Renee) walked me through the entrance facility. They have carts that can be used to help move your items from your car or truck to your unit. The facility is very clean and temperature controlled! No more melted candles (speaking from experience)! The elevators are wide and easy to access with a large load. Parking near the entrance is very convenient! Less than 5 feet away and the elevators are right inside the entrance. The passageway to all the units are wide enough to maneuver your items easily on a cart. The floors are smooth and do not catch on the wheels of any cart or dolly. The facility is well lit throughout the passageways. They have a map that can be printed if you are like me and lose your way easily. I was shown a few different size units and each one (even the small ones) have wide entryways to move your items into your unit with ease. The top of each unit is 8 feet tall and the floors and walls are clean. The walls between each unit are constructed of sturdy metal. The paperless electronic notification of receipts and other documents is immediate. I also received a nice text from Renee offering to be there to answer any of my questions that may come up in the future. I have had items stored in other facilities in the past. Not all storage companies are the same. The major difference between a clean, temperature controlled, well lit, easy access storage unit vs. units at other companies is dramatic. At ExtraStorage, they make it as easy and stress free as possible. No more parking in a lot far from the entrance and trying to move a dolly or cart across a bumpy and uneven parking lot just to get to the entrance. Also, it’s nice and cool in the summer and warm in the winter so you can re-organize your unit (if needed or wanted) in comfort. They offer another service too. You can leave a key with them and have packages delivered (under 50lbs) and they will put it in your storage unit for you and notify you immediately. It’s much safer than leaving packages on your porch for “Porch Pirates” to steal. They open at 8a and close at 10p. Plenty of time to accomplish your storage needs. I can’t imagine a better storage company. Thanks for reading my review.

Ms Renee was excellent and very knowledgeable. Pleasent and beautiful.

Renee was super helpful and friendly and walked me through the process of moving into my storage unit. The place is brand new and very clean. There is good camera coverage and it seems secure.

The manager was excellent at helping me decide which storage unit is good for me, she was very friendly and extremely patient. Thank you for all the help!

This a very clean facility and the store manage Tee is fantastic. I would highly recommend this location.

Thank you so much Teairra for helping me find my way to the proper location. Very professional and clean place.

Renee was so nice super helpful! Made my experience so easy! And the faculty is super clean!

This is a great location. Very clean with all the latest bells and whistles. Renee is absolutely the best. She does an amazing job getting you set up and takes the time to show you how everything works.

Rene was very helpful, everything was setup once I got there.

Very pleased with this storage location. The building looks fairly new and clean. Customer service is also very good!

-great customer service. Renting a storage was first time for me and the store manager was super patient and helpful. -clean facility. Apparently the location is only 2 months old. DC is in midst of summer so it’s hot hot hot. When I walked in the placr was air conditioned perfectly. When I visited the storage unit it was clean as can be. -cost. Without saying how much I paid (advise: do it online), the cost at this location is by far the cheapest. Overall, good place, good people, good value. It’s….good. :)

Brand new.storage --Great assistant by Renee.

Miss Renee is very helpful without her help I wouldn't be able to get things done and find the right storage for my needs I will refer this storage facility and Miss Renee to everyone

Great customers service

The team is very nice and helpful. The facility is clean and convenient.

Was set up and even transferred to a different unit with ease. Excellent service and clean! Recommend!

Teairra is very friendly, professional and she knows her job thoroughly. It been a very long time since I have experienced such wonderful and pleasant customer care.

Renee provided excellent customer service and was very helpful and pleasant in assisting us. Highly recommended.

Great check in experience, Renee was a great help, smoothest process ever!

I had a great experience with Renee that was so welcoming, delightful and accommodating to the best of her abilities. Truly appreciate everything!! Recommended!!