Jacksonville self storage at 790 Monument Rd
- Current Customer: (904) 528-1223
- New Customer:
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Other Storage Available
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Jacksonville University
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Drive-Access
Climate-Controlled Storage
Indoor Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- Deliveries accepted
- On-site office
- Military discount
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1683
Directions
Intersections/Landmarks
Monument Rd and Tredinick Pkwy
Directions from the North
Drive south on I-295 S. Take Exit 47. Turn right onto Monument Rd. Our facility will be on your right.
Directions from the South
Drive north on I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.
Directions from the East
Drive west on Atlantic Blvd. Merge onto I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.
Directions from the West
Drive east on FL-115. Take the exit for FL-113. Merge onto FL-113. Take the exit for Tredinick Pkwy. Turn right onto Tredinick Pkwy. Turn right onto Monument Rd. Our facility will be on your right.
Frequently Asked Questions at 790 Monument Rd
Are storage units climate controlled at 790 Monument Rd?
Can you store a car in self storage at 790 Monument Rd?
Do I need insurance to rent a storage unit at 790 Monument Rd?
What is the smallest storage unit I can rent at 790 Monument Rd?
Do storage units at 790 Monument Rd have electrical outlets in them?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
May 16, 2022
Christopher C.
Posted On Google
JoAnne is amazing! I would absolutely recommend her and Etra Space storage to anyone!
Response from Extra Space Storage (5/17/2022)
Thanks for the kind words, Christopher! We're glad Joanne was amazing! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.
May 13, 2022
Gina F.
Posted On Google
This storage center is clean and the staff are very helpful and professional. Easy access to your unit, and elevator access makes the moving process a breeze.
Response from Extra Space Storage (5/13/2022)
Thanks for the awesome review, Gina! We know our customers value clean facilities and helpful and professional staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.
May 10, 2022
Berry F.
Posted On Google
Great place greater people
Response from Extra Space Storage (5/10/2022)
Hi, Berry ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.
May 9, 2022
Gilda D.
Posted On Google
The lady was very helpful very nice took the time to explain everything to me
Response from Extra Space Storage (5/9/2022)
Hi Gilda, thank you for your review. We're glad our manager was very helpful and very nice and took the time to explain everything to you. Stop by our office if you need anything in the future!
May 3, 2022
Julie M.
Posted On Google
Joann is amazing!!!!!
Response from Extra Space Storage (5/4/2022)
Thanks for the awesome review, Julie! We work hard to meet the expectations of our customers, and we're happy to hear Joann hit the mark for you! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.
April 30, 2022
Gilda D.
Posted On Google
The lady was very helpful very nice took the time to explain everything to me
April 23, 2022
Luna S.
Posted On Google
Good storage place. They do have different types of units.
Response from Extra Space Storage (4/23/2022)
Hi, Luna ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.
April 19, 2022
Meme
Posted On Google
Very professional, excellent customer service ??
Response from Extra Space Storage (4/20/2022)
Hi, Meme ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.
April 17, 2022
Tonya J.
Posted On Google
All around excellent customer service and top notch facility. When I made my reservations for a unit, Joann gave me a courtesy call to make sure that I wanted the unit because there were only a few left. Talking with Joann in person was a pleasure. She was friendly and very helpful. We kept talking just like old friends. I highly recommended ESS and the Monument Rd location.
Response from Extra Space Storage (3/31/2022)
Thank you for the kind words, Tonya! We're committed to providing excellent customer service. We're glad Joann gave you a courtesy call to make sure that you wanted the unit because there were only a few left. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 8, 2022
Paul F.
Posted On Google
Friendly, helpful, courteous staff is always ready to help with any of your storage needs
Response from Extra Space Storage (4/8/2022)
Hi Paul, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, courteous, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.
April 8, 2022
Kash M.
Posted On Google
Only problem is bathroom door stay locked after hours for some reason
Response from Extra Space Storage (4/9/2022)
Hi, Kash ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.
April 1, 2022
Tina M.
Posted On Google
They are good to me. Fair-minded and honest . They want the best for people! Of course they have to do there job.
Response from Extra Space Storage (4/1/2022)
Tina, Thanks so much for the great rating. We are happy to hear you found our team to be fair-minded and honest. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
March 30, 2022
Brandy D.
Posted On Google
I had the pleasure of speaking with Audrey today when I called. She was able to help me with an issue I had very fast and efficient. She is also very friendly and kind what a great person to have employed with you!
Response from Extra Space Storage (12/11/2021)
Our team is so happy you had a 5-star experience, Brandy! If you ever need anything in the future feel free to stop by or call us at (904) 725-0749.
March 12, 2022
Kathy H.
Posted On Google
I have had a storage space at this location for almost 10 years. In that time, my rental fee has increased by more than 300% ??. There is NO improvement or upgrade of any kind associated with these increases. The staff there changes fairly frequently, and they are basically okay in terms of customer service. The facility itself is climate controlled, which is important to me; nevertheless, I am searching for another place to store my furniture, and will be moving out soon.
Response from Extra Space Storage (3/15/2022)
Hi Kathy, Thank you for leaving your review! We are sorry you had a negative experience renting with us. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?
February 28, 2022
Jersey G.
Posted On Google
I didn’t end up renting but it was the cleanest place I have seen. Joann is a fellow Jersey Girl so my experience was awesome. Her and Audrey were very knowledgeable
Response from Extra Space Storage (2/28/2022)
Hi Jersey Girl, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Audrey was very knowledgeable. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
February 17, 2022
Charles B.
Posted On Google
The hospitality here is top notch, I personally recommend extra space storage!
Response from Extra Space Storage (2/17/2022)
Thank you for the kind remarks, Charles! We're so happy to hear we have your recommendation! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
February 9, 2022
Melody E.
Posted On Google
Audrey, the manager, was EXTREMELY helpful in resolving an issue for me. She was very pleasant and helped find solutions to my situation. The only reason I gave four stars is because Extra Space is raising their rent rates again within a very short period of time and they are going up astronomically. Audrey explained this is because storage units are considered real estate. She has no control over this, so the star rating in no way reflects on her exceptional customer service.
Response from Extra Space Storage (2/10/2022)
Hi Melody. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Audrey! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
January 15, 2022
Hackie G.
Posted On Google
easy and convenient!
Response from Extra Space Storage (1/15/2022)
Thanks, Hackie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
January 14, 2022
Diadre B.
Posted On Google
The first thing I noticed was the cleanliness of this facility. Every lightbulb worked and everything was clean and dust free. When I went inside and the two ladies that were working there were so hospitable and knowledgeable of course but just cheerful and bright. I was not there is a normal customer I was there for a storage option but they still were eager to help and as nice as can be from start to finish. Everything there worked well even the carts for customers to use and parking was not a problem at all even though it is a smaller area. Needless to say I was impressed . I will be back
Response from Extra Space Storage (1/15/2022)
Hi Diadre, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
January 12, 2022
Michelle G.
Posted On Google
Facility is clean, the staff is friendly and helpful. Did not like the fact that the storage fees seemed to increase a bit too much every 6 months to a year.
Response from Extra Space Storage (1/12/2022)
Hi Michelle, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?