Extra Space Storage facility on 790 Monument Rd - Jacksonville, FL
(391 REVIEWS)

Jacksonville self storage at 790 Monument Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located at the corner of Monument Rd and Tredinick Pkwy, Extra Space Storage serves Jacksonville residents near Arlington, Beaches, Mayport, Baymeadows, and more. Locals will recognize our facility across from Regions Bank and Colonnade at Regency Apartments.

Affordable Storage Near Jacksonville University

Are you a college student who needs self storage in Jacksonville near campus? Extra Space Storage is about 4.5 miles from the Jacksonville University campus, so we're an easily accessible option!

A Versatile Self Storage Solution

Extra Space Storage on Monument Rd offers a wide selection of storage units and storage lockers, exceptional security, drive-up access, and climate-controlled storage. We're your go-to solution in Jacksonville!

Storage Units to Fit Your Needs

Our Jacksonville storage facility can accommodate a variety of storage needs with everything from 4x4 storage lockers to large 10x40 storage units. For your convenience, we also have units with drive-up access, indoor access, first-floor access, and elevator access.

Secure Storage

With advanced security features like video surveillance, security access to your floor only, an on-site manager, and electronic gate access, you can rest assured your belongings are well-protected.

Drive-Access

Units with drive-up access make it easy to unload and load large, heavy items. Simply pull a vehicle up next to your unit to move items in and out without difficulty! Drive-up units come in sizes 10x5 to 10x30, and some large drive-up access units can even be used to store small vehicles.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Indoor Vehicle Storage

Extra Space Storage in Jacksonville has the indoor vehicle storage you need. This is perfect for keeping cars, motorcycles, and other vehicles safe from the elements when they're not in use!

Other Amenities & Services

  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Military discount

Experience the Extra Space Difference

With a clean, secure, well-maintained facility and a friendly, professional team, Extra Space Storage is the storage expert you can count on! We work hard to deliver an incredible self storage experience, and we're happy to provide assistance whenever you need it. Contact us today to reserve a storage unit in Jacksonville!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1683

Directions

Intersections/Landmarks

Monument Rd and Tredinick Pkwy

Directions from the North

Drive south on I-295 S. Take Exit 47. Turn right onto Monument Rd. Our facility will be on your right.

Directions from the South

Drive north on I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.

Directions from the East

Drive west on Atlantic Blvd. Merge onto I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.

Directions from the West

Drive east on FL-115. Take the exit for FL-113. Merge onto FL-113. Take the exit for Tredinick Pkwy. Turn right onto Tredinick Pkwy. Turn right onto Monument Rd. Our facility will be on your right.

Frequently Asked Questions at 790 Monument Rd

Are storage units climate controlled at 790 Monument Rd?

Can you store a car in self storage at 790 Monument Rd?

Do I need insurance to rent a storage unit at 790 Monument Rd?

What is the smallest storage unit I can rent at 790 Monument Rd?

Do storage units at 790 Monument Rd have electrical outlets in them?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 16, 2022

Christopher C.

Posted On Google

OVERALL RATING

JoAnne is amazing! I would absolutely recommend her and Etra Space storage to anyone!

Response from Extra Space Storage (5/17/2022)

Thanks for the kind words, Christopher! We're glad Joanne was amazing! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

May 13, 2022

Gina F.

Posted On Google

OVERALL RATING

This storage center is clean and the staff are very helpful and professional. Easy access to your unit, and elevator access makes the moving process a breeze.

Response from Extra Space Storage (5/13/2022)

Thanks for the awesome review, Gina! We know our customers value clean facilities and helpful and professional staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

May 10, 2022

Berry F.

Posted On Google

OVERALL RATING

Great place greater people

Response from Extra Space Storage (5/10/2022)

Hi, Berry ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

May 9, 2022

Gilda D.

Posted On Google

OVERALL RATING

The lady was very helpful very nice took the time to explain everything to me

Response from Extra Space Storage (5/9/2022)

Hi Gilda, thank you for your review. We're glad our manager was very helpful and very nice and took the time to explain everything to you. Stop by our office if you need anything in the future!

May 3, 2022

Julie M.

Posted On Google

OVERALL RATING

Joann is amazing!!!!!

Response from Extra Space Storage (5/4/2022)

Thanks for the awesome review, Julie! We work hard to meet the expectations of our customers, and we're happy to hear Joann hit the mark for you! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

April 30, 2022

Gilda D.

Posted On Google

OVERALL RATING

The lady was very helpful very nice took the time to explain everything to me

April 23, 2022

Luna S.

Posted On Google

OVERALL RATING

Good storage place. They do have different types of units.

Response from Extra Space Storage (4/23/2022)

Hi, Luna ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 19, 2022

Meme

Posted On Google

OVERALL RATING

Very professional, excellent customer service ??

Response from Extra Space Storage (4/20/2022)

Hi, Meme ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 17, 2022

Tonya J.

Posted On Google

OVERALL RATING

All around excellent customer service and top notch facility. When I made my reservations for a unit, Joann gave me a courtesy call to make sure that I wanted the unit because there were only a few left. Talking with Joann in person was a pleasure. She was friendly and very helpful. We kept talking just like old friends. I highly recommended ESS and the Monument Rd location.

Response from Extra Space Storage (3/31/2022)

Thank you for the kind words, Tonya! We're committed to providing excellent customer service. We're glad Joann gave you a courtesy call to make sure that you wanted the unit because there were only a few left. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 8, 2022

Paul F.

Posted On Google

OVERALL RATING

Friendly, helpful, courteous staff is always ready to help with any of your storage needs

Response from Extra Space Storage (4/8/2022)

Hi Paul, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, courteous, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

April 8, 2022

Kash M.

Posted On Google

OVERALL RATING

Only problem is bathroom door stay locked after hours for some reason

Response from Extra Space Storage (4/9/2022)

Hi, Kash ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 1, 2022

Tina M.

Posted On Google

OVERALL RATING

They are good to me. Fair-minded and honest . They want the best for people! Of course they have to do there job.

Response from Extra Space Storage (4/1/2022)

Tina, Thanks so much for the great rating. We are happy to hear you found our team to be fair-minded and honest. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 30, 2022

Brandy D.

Posted On Google

OVERALL RATING

I had the pleasure of speaking with Audrey today when I called. She was able to help me with an issue I had very fast and efficient. She is also very friendly and kind what a great person to have employed with you!

Response from Extra Space Storage (12/11/2021)

Our team is so happy you had a 5-star experience, Brandy! If you ever need anything in the future feel free to stop by or call us at (904) 725-0749.

March 12, 2022

Kathy H.

Posted On Google

OVERALL RATING

I have had a storage space at this location for almost 10 years. In that time, my rental fee has increased by more than 300% ??. There is NO improvement or upgrade of any kind associated with these increases. The staff there changes fairly frequently, and they are basically okay in terms of customer service. The facility itself is climate controlled, which is important to me; nevertheless, I am searching for another place to store my furniture, and will be moving out soon.

Response from Extra Space Storage (3/15/2022)

Hi Kathy, Thank you for leaving your review! We are sorry you had a negative experience renting with us. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?

February 28, 2022

Jersey G.

Posted On Google

OVERALL RATING

I didn’t end up renting but it was the cleanest place I have seen. Joann is a fellow Jersey Girl so my experience was awesome. Her and Audrey were very knowledgeable

Response from Extra Space Storage (2/28/2022)

Hi Jersey Girl, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Audrey was very knowledgeable. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 17, 2022

Charles B.

Posted On Google

OVERALL RATING

The hospitality here is top notch, I personally recommend extra space storage!

Response from Extra Space Storage (2/17/2022)

Thank you for the kind remarks, Charles! We're so happy to hear we have your recommendation! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 9, 2022

Melody E.

Posted On Google

OVERALL RATING

Audrey, the manager, was EXTREMELY helpful in resolving an issue for me. She was very pleasant and helped find solutions to my situation. The only reason I gave four stars is because Extra Space is raising their rent rates again within a very short period of time and they are going up astronomically. Audrey explained this is because storage units are considered real estate. She has no control over this, so the star rating in no way reflects on her exceptional customer service.

Response from Extra Space Storage (2/10/2022)

Hi Melody. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Audrey! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

January 15, 2022

Hackie G.

Posted On Google

OVERALL RATING

easy and convenient!

Response from Extra Space Storage (1/15/2022)

Thanks, Hackie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 14, 2022

Diadre B.

Posted On Google

OVERALL RATING

The first thing I noticed was the cleanliness of this facility. Every lightbulb worked and everything was clean and dust free. When I went inside and the two ladies that were working there were so hospitable and knowledgeable of course but just cheerful and bright. I was not there is a normal customer I was there for a storage option but they still were eager to help and as nice as can be from start to finish. Everything there worked well even the carts for customers to use and parking was not a problem at all even though it is a smaller area. Needless to say I was impressed . I will be back

Response from Extra Space Storage (1/15/2022)

Hi Diadre, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!

January 12, 2022

Michelle G.

Posted On Google

OVERALL RATING

Facility is clean, the staff is friendly and helpful. Did not like the fact that the storage fees seemed to increase a bit too much every 6 months to a year.

Response from Extra Space Storage (1/12/2022)

Hi Michelle, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?