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Extra Space Storage facility on 5304 Useppa Way - Naples, FL
(322 REVIEWS)

Naples self storage at 5304 Useppa Way

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8816

Directions

Intersections/Landmarks

Immokalee Rd and I-75

Directions from the North

Drive south on I-75 S. Take Exit 111. Turn right onto Immokalee Rd. Turn left onto Juliet Blvd. Turn right onto Useppa Way. Our facility will be straight ahead.

Directions from the South

Drive north on I-75 N. Take Exit 111. Turn left onto Immokalee Rd. Turn left onto Juliet Blvd. Turn right onto Useppa Way. Our facility will be straight ahead.

Directions from the East

Drive west on Immokalee Rd. Pass I-75 and continue west. Turn left onto Juliet Blvd. Turn right onto Useppa Way. Our facility will be straight ahead.

Directions from the West

Drive east on Immokalee Rd. Pass Livingston Rd and continue east. Turn right onto Juliet Blvd. Turn right onto Useppa Way. Our facility will be straight ahead.

Frequently Asked Questions at 5304 Useppa Way

Are storage units climate controlled at 5304 Useppa Way?

What can a storage unit be used for at 5304 Useppa Way?

Does the storage facility on Useppa Way have short term self storage available?

How far in advance do I need to reserve a storage unit at 5304 Useppa Way?

What size padlock should I use for storage unit at 5304 Useppa Way?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

P C.

Posted On Google

OVERALL RATING

This place is clean and the customer service is outstanding!!! Amanda assisted us when we moved in and forgot the key to our unit. She was friendly, courteous, and efficient. She checked up on us during our move and assisted us with supplies! I would give her and this location 6 stars if I could. It’s worth every penny!

Response from Extra Space Storage (6/25/2022)

Thanks for the great review, P! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Amanda reflects that! Please call us at (239) 330-9674 if you have any questions!

June 21, 2022

Melanie V.

Posted On Google

OVERALL RATING

So impressed with the staff at this location! So friendly, helpful and available! I have not seen this level of service in years!!! Their follow through and attention to detail is so impressive in this day and time! Highly recommend!!!

Response from Extra Space Storage (6/21/2022)

Thanks for the awesome review, Melanie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Let us know if we can?do anything else to help at 888-storage.

June 20, 2022

Tania S.

Posted On Google

OVERALL RATING

The customer service was ????. Jenny was knowledgeable and super pleasant. Would recommend this location 100%

Response from Extra Space Storage (6/20/2022)

Thank you for the kind review, Tania. We're glad Jenny was knowledgeable and pleasant to work with! Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.

June 17, 2022

Tiarra N.

Posted On Google

OVERALL RATING

Jenny was very informative, took her time, made sure I understood everything. She provided great customer service! Thank you Jenny :)

Response from Extra Space Storage (6/18/2022)

Thank you for the kind review, Tiarra N. We're glad Jenny was informative and able to provide you with great customer service! Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.

June 14, 2022

Sandra P.

Posted On Google

OVERALL RATING

Jenny is such a friendly and helpful Manager! The place is wonderful and CLEAN! Very nice.

June 13, 2022

Ratnakar M.

Posted On Google

OVERALL RATING

After searching in multiple storage locations, we just rented two units here! Jenny, the Site Manager, was extremely helpful throughout the process! Amanda, the Assistant Manager was equally supportive. The facility is very clean.

Response from Extra Space Storage (6/13/2022)

Thanks for the awesome review, Ratnakar! We work hard to meet the expectations of our customers, and we're happy to hear Amanda and Jenny were helpful throughout the rental process! Let us know if we can?do anything else to help at 888-storage.

June 6, 2022

Mario Q.

Posted On Google

OVERALL RATING

Jenny D was absolutely wonderful assisting me with my storage needs. This is what great customer service looks like. Friendly, resourceful and efficient. I am now a happy Extra Space Storage customer. Highly recommend in Naples, Fl!

Response from Extra Space Storage (6/7/2022)

Hi Mario, Thank you for taking the time to leave your rating! We pride ourselves on having a friendly, resourceful, and efficient staff, so we are thrilled to hear that you had such a positive experience renting with Jenny! Thank you for your kind words, Mario. We are here to help! Please give us a call at 888-storage if anything comes up!

June 4, 2022

Brian C.

Posted On Google

OVERALL RATING

Great experience with Jenny very friendly and clean environment!!

Response from Extra Space Storage (6/5/2022)

Hi Brian, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Jenny is very friendly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

June 2, 2022

Chris H.

Posted On Google

OVERALL RATING

I had a wonderful experience with Amanda open North Naples location there was a minor flooding event that required I move from one unit to another her performance during this move was nothing short of extraordinary she assisted several people in smoothly moving all of my belongings to a different unit and performed well above and beyond any reasonable expectations kudos to Amanda and her staff

Response from Extra Space Storage (6/2/2022)

Hi Chris. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 25, 2022

Julie W.

Posted On Google

OVERALL RATING

Staff was professional and helpful. Facility is very clean and provides easy but safe access. Well lit inside.

Response from Extra Space Storage (5/26/2022)

Thanks for the positive review, Julie! We work hard to keep our facilities safe and clean for our customers. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 23, 2022

Cindy B.

Posted On Google

OVERALL RATING

I was with my husband and son cleaning out a unit . As we were loading the van we noticed a nice size gator sunbathing in the drive way. I went back in to warn the lady working and she called wild life. Be the time anyone could get there he or she had went back into the woods. The lady was so nice. She was concerned for us as well as all the other customers.

Response from Extra Space Storage (5/24/2022)

Thank you for the kind review, Cindy. We're glad our team was nice and concerned for your safety! We are sorry to hear your experience at our property was a frightening one! We are here if you need anything. Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.

May 21, 2022

maria r.

Posted On Google

OVERALL RATING

I went to the store located in Naples in hopes to find a storage unit I believed was a special price and unfortunately I was not the correct store. Even though I was not able to get what I needed the employee that was there was very kind and helpful.

Response from Extra Space Storage (5/22/2022)

We appreciate you taking the time to leave a review, Maria. We are sorry to hear about the mix up but are glad our representitive was kind and helpful. Please let us know what we could do to earn 5-stars from you! Our team is always trying to improve. Don't hesitate to reach out to us at 888-storage if you need anything!

May 12, 2022

Cory J.

Posted On Google

OVERALL RATING

This storage location is very nice, clean and fast friendly service I was able to get the perfect size for my stuff I definitely recommend this place

Response from Extra Space Storage (5/13/2022)

Thanks for the kind words, Cory! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (239) 330-9674 if you need anything.

May 10, 2022

Veronica O.

Posted On Google

OVERALL RATING

Jenny & Amanda are just amazing, come here for your storage needs, you won’t regret it!

Response from Extra Space Storage (5/10/2022)

Thank you for the awesome review, Veronica. We're glad Jenny and Amanda were amazing to work with! Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.

May 7, 2022

E M.

Posted On Google

OVERALL RATING

Jenny is always helpful and truly care about her customers. She is a Gem!

Response from Extra Space Storage (5/8/2022)

Hi E, thank you for your kind words. We're glad Jenny is always helpful and truly cares about her customers. Stop by our office if you need anything in the future!

May 7, 2022

Vicky P.

Posted On Google

OVERALL RATING

Jenny does a fabulous job here - very organized, offers suggestions on sizes of boxes, amounts needed and more. Super efficient, friendly, and helpful! If I need storage space, I will be calling HER.

Response from Extra Space Storage (5/8/2022)

Hello, Vicky. Thank you for the review. We're so glad Jenny could meet your storage needs. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 6, 2022

rich a.

Posted On Google

OVERALL RATING

I highly recommend Extra Space Storage on Juliet Blvd, North Naples. The facility is great and the staff works hard to assist you. It is a little bit pricey but well worth it. I’m pleased with my choice!!!

Response from Extra Space Storage (5/6/2022)

Thanks for the kind words, Rich! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (239) 330-9674 if you need anything.

May 5, 2022

K&B M.

Posted On Google

OVERALL RATING

Amanda was such a pleasure to work with!!

Response from Extra Space Storage (5/5/2022)

Hi K&b Moving And Storage, thank you for your review. We're glad Amanda was such a pleasure to work with! Stop by our office if you need anything in the future!

May 3, 2022

Heather

Posted On Google

OVERALL RATING

Jenny is super helpful and found the right location for my storage needs. I highly recommend because of her customer service.

Response from Extra Space Storage (5/4/2022)

Thank you for the kind review, Heather. We're glad Jenny was super helpful and able to find the right location for your needs! Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.

May 3, 2022

Cory S.

Posted On Google

OVERALL RATING

Jenny and Amanda were amazing. They helped with all of my storage needs

Response from Extra Space Storage (5/4/2022)

Thank you for the kind words, Cory. We're glad Jenny and Amanda helped with all of your storage needs. Our team is here to serve you, so give us a call at (239) 330-9674 if you need any future assistance.