Austell Self Storage at 3720 Tramore Pointe Pkwy

Extra Space Storage facility on 3720 Tramore Pointe Pkwy - Austell, GA
Extra Space Storage
3720 Tramore Pointe PkwyAustell, GA 30106

Read 272 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Tramore Pointe Pkwy just off East-West Connector, Extra Space Storage serves residents of Austell, Wesley Station, Clarkdale, Country Lake, and more. Locals will recognize our facility next to BB&T and Holiday Inn Express.

A Versatile Self Storage Solution

Whether your storage needs are residential or commercial, Extra Space Storage on Tramore Pointe Pkwy has the Austell self storage solution for you! We offer a variety of storage units, exceptional security, climate-controlled storage, drive-up access, and more!

Storage Units to Fit Your Needs

Extra Space Storage offers units from 5x5 to 12x30 with features like indoor access, first-floor access, elevator access, and drive-up access. No matter what you need to store, we have the perfect space for you!

Secure Storage

With advanced security features like video surveillance and electronic gate access, you can confidently store valuable items at our Austell storage facility.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

If you want a more convenient self storage solution, rent a unit with drive-up access! This amenity makes it easy for you to move items in and out by allowing you to pull a vehicle right up to your unit. Some drive-up units can even be used to store small vehicles. This feature is available in sizes 10x5 to 12x30.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Deliveries accepted
  • On-site office
  • Solar site

Experience the Extra Space Difference

At Extra Space Storage, we believe our customers deserve the best. That's why we provide a secure, well-maintained, clean facility backed by exceptional customer service. Our friendly, professional team goes above and beyond to ensure you have an incredible self storage experience. Contact us today to reserve a storage unit in Austell!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1702

Recent Customer Reviews About This Facility

January 12, 2022

Janaya B.

Posted On Google

OVERALL RATING

Staff had awesome customer service. Shatima and Shaneeka assisted me with getting quotes for a potential space. Definitely would recommend.

Response from Extra Space Storage (1/13/2022)

Thanks for taking the time to leave us a review, Janaya! We are so glad Shatima and Shaneeka could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 30, 2021

Wilbur S.

Posted On Google

OVERALL RATING

Great customer service and clean location. Sheneka was awesome.

Response from Extra Space Storage (12/30/2021)

Hi Wilbur, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sheneka reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 18, 2021

Shirt H.

Posted On Google

OVERALL RATING

Sheneka hasThe best customer service ever!

Response from Extra Space Storage (2/5/2020)

Thanks for the positive review, Shirt! We are glad you had a great experience with Sheneka. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 9, 2021

Sarah B.

Posted On Google

OVERALL RATING

Shatima and Shanita were so helpful and patient with me. Very nice and sweet young ladies!!!

Response from Extra Space Storage (12/9/2021)

Thank you for the kind words, Sarah. We're glad Shatima and Shanita were able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

December 3, 2021

mark b.

Posted On Google

OVERALL RATING

Service with a smile!! Shamika was awesome. If I could I would give her more stars! Thank you for going that extra mile!!! ????

Response from Extra Space Storage (12/3/2021)

Thank you for the kind words, Mark! We're committed to providing excellent customer service. We're glad Shamika went the extra mile. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 2, 2021

jarees M.

Posted On Google

OVERALL RATING

Sheneka has been a great help!!!!!

Response from Extra Space Storage (12/2/2021)

Hi Jarees, thank you for your review. We're glad Sheneka was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 30, 2021

Scott D.

Posted On Google

OVERALL RATING

Great clean location very helpful with anything I need. Great rates.

Response from Extra Space Storage (11/30/2021)

Hi Scott, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 22, 2021

Christine L.

Posted On Google

OVERALL RATING

Easy to get the space. Sheneka was super helpful and friendly. It's been easy to pop in and out of unit was I need my items.

Response from Extra Space Storage (11/23/2021)

Hello, Christine. Thank you for the review. We're so glad Sheneka could meet your storage needs. Please stop by the office if you need anything!

November 18, 2021

Keni M.

Posted On Google

OVERALL RATING

Great experience. Sheneka was absolutely amazing. Had to come back to store because I needed it.. although I’m VERY familiar with the company .. I wanted to be sure I left a review on the hood service received

Response from Extra Space Storage (11/18/2021)

Thanks for the positive review, Keni! We are glad you had a great experience with Sheneka. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 18, 2021

Crystal M.

Posted On Google

OVERALL RATING

Hello I’ve recently moved from Florida and had a storage Unit that I wasn’t pleased with. I recently went into the Extra Space Storage at 3720 Tramore Pointe Pkwy Austell Ga 30106. Staff was extremely friendly, very knowledgeable and the units were extremely clean. Also the representative Sheneka was super helpful and had a true desire to assist me. My Storage Place forever

Response from Extra Space Storage (11/18/2021)

Hi Crystal, thank you for your review. We're glad our team was extremely friendly and very knowledgeable. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 13, 2021

shondel b.

Posted On Google

OVERALL RATING

Shaneka and Dee were such a pleasure to work with!

Response from Extra Space Storage (11/14/2021)

Thank you for the review, Shondel! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are here to help with any other storage needs at 888-storage.

October 25, 2021

Robert B.

Posted On Google

OVERALL RATING

Excellent experience with getting info and the rental process with Sheneka at the Extra Space Storage in Austell. Very professional and courteous in providing info on the total rental process and answering all questions involved. Went back to her the 2nd day and transacted the rental and she was just as professional and courteous as she was the first day. Thoroughly went through and explained all aspects of the contract I was to sign, answered all questions and took me through the process of using the entry code, locking and unlocking the rental unit and anything else that matters. Would highly recommend this facility for rental as a result of her good service work.

Response from Extra Space Storage (10/26/2021)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Robert. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

October 23, 2021

Tiffany H.

Posted On Google

OVERALL RATING

They're the epitome of superb customer service! The facility is clean, organized and easy to maneuver your items in and out. The staff is extremely knowledgeable, friendly and supportive. I implore you to come here for all your storage needs. They deserve way more than five stars.

Response from Extra Space Storage (10/25/2021)

Hi Tiffany, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

October 20, 2021

Tyrone S.

Posted On Google

OVERALL RATING

The best storage I ever been to Shanta Sheneka shany

Response from Extra Space Storage (10/21/2021)

Thank you for the review, Tyrone! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please give us a call at 888-storage if you need further assistance with your storage needs.

September 15, 2021

Lil M.

Posted On Google

OVERALL RATING

I love the customer service I received today! She was very pleasant and really helpful! Amazing Customer Service Skills!!!

Response from Extra Space Storage (9/16/2021)

Thank you for the kind words, Lil! We're committed to providing excellent customer service. We're glad our manager was very pleasant and really helpful! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 15, 2021

GetMoney R.

Posted On Google

OVERALL RATING

Sheneka Shanta

Response from Extra Space Storage (9/15/2021)

Thank you for choosing Extra Space Storage Getmoney. We're here to help if you have any questions or need assistance with your rental! Call us at (770) 222-9091 with any questions!

September 13, 2021

Tyriell S.

Posted On Google

OVERALL RATING

It’s my first time using a storage unit and I can say Sheneka did a excellent job explaining how it works. You guys have a great person in that place. Keep up the great work Sheneka ??????????????

Response from Extra Space Storage (9/13/2021)

Hi Tyriell, thank you for your review. We're glad Sheneka did an excellent job explaining how it works. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 13, 2021

Tamika R.

Posted On Google

OVERALL RATING

I just signed up an Sheneka is AWESOME. She is very patient and took time to answer any and all questions I had as a new renter.

Response from Extra Space Storage (9/13/2021)

Thank you for the kind words, Tamika. We're glad Sheneka is very patient and took the time to answer any and all questions you had as a new renter. Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

September 3, 2021

Aldo P.

Posted On Google

OVERALL RATING

I’m now using my storage unit I have to say that Sheneka was amazing! I will be happy to continue my business with extra space storage because of the great customer service she provided. 5 stars for your business and for having her.

Response from Extra Space Storage (9/3/2021)

Aldo, we are so happy to hear that Sheneka could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do for you, please let us know at 888-storage.

September 2, 2021

Myra W.

Posted On Google

OVERALL RATING

Sheneka was extremely pleasant and made the rental process easy and quick. She was flexible with my changing availability and thorough in the explanation for the expectations. Very very pleased with my choice in this facility.

Response from Extra Space Storage (9/30/2021)

Thanks for the awesome review, Myra! We work hard to meet the expectations of our customers, and we're happy to hear Sheneka hit the mark for you! Please give us a call at 888-storage if you need further assistance with your storage needs.

Frequently Asked Questions at 3720 Tramore Pointe Pkwy

Are storage units climate controlled at 3720 Tramore Pointe Pkwy?

What size storage unit do I need for my car at 3720 Tramore Pointe Pkwy?

Does the storage facility on Tramore Pointe Pkwy have short term self storage available?

Can I visit my storage unit after hours at 3720 Tramore Pointe Pkwy?

What type of lock do I need for a storage unit at 3720 Tramore Pointe Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

East-West Connector; Powder Springs Rd; Walmart, Kaiser Permanente, Tramore Park

Directions from the North

Drive south on Ernest W Barrett Pkwy. Cross Powder Springs Rd SW and continue onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right. 

Directions from the South

Drive north on Flint Hill Rd SW. Turn right onto Anderson Farm Rd. Turn right onto Old Anderson Farm Rd. Turn right onto Powder Springs Rd. Turn right onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the East

Drive west on East-West Connector. Pass Lowe’s and continue straight. Turn left onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the West

Drive east on Powder Springs Rd. Turn right onto East-West Connector. Pass McDonald’s and turn right onto Tramore Pointe Pkwy. Our facility will be on the right.