Dacula Self Storage at 1172 Auburn Rd

Very easy process...All was explained well and very happy with them. Customer service was the best I have ever received at any storage facility...will recommend to everyone I know.

Kami and Tom are amazing! I really appreciate how kind and professional they are, Highly recommend!

I was experiencing an issue with the locking mechanism on an indoor, climate-controlled unit. I reported the issue. Within a few minutes I was met at the unit by a site representative named Tony. He spent time diagnosing the issue and provided an update on what needed to be done. The locking mechanism needed to be repaired by a technician. Tony informed me he would submit a ticket requesting repair. As a good "temporary fix" Tony was able to lock the unit and showed me how to do it until a technician could come out. Within ten (10) minutes of driving away from the facility I received a phone call from a technician regarding the ticket submitted by Tony. The technician asked me to describe the issue then informed me he would be on-site within a day or two depending on his schedule. Over the years we have had multiple units and have been very pleased with everything and everyone. Excellent customer service is standard.

Tony did an amazing job helping me out today. His customer service was awesome! He really cares about his customers! Took the time to look inventory on his lot plus near lots to see what worked best for me! But at the end I settle at his location. I witness on how he also treated other clients that came in to pay bill or even answering the phone! Great customer service! Highly recommend this place!

James very personable and experienced. Made the process simple and offered the best deal for our storage needs. Storage rooms are clean and very high customer service.

I thank you for the wonderful treatment and the fast service

James was amazing

James is helpful and professional

Great service from James! Great place

I was looking for storage near my home with good rates. I checked out extra space online and the prices were awesome. I call to inquire sizes and Alex was extremely helpful. Alex sent me to Tony at the Dacula location on Auburn. The service that I was received impeccable. Tony was patient, understanding, helpful. The storage unit that he showed me we clean and updated. I would diffidently recommend the storage facility.

Everyone is so nice and helpful!! Tony is awesome!

Tony went out of his way to help us with our account!

It was a great and fast process! Didn’t have to come inside the store at all! Great customer service!

There's a lot of storage facilities to choose from but Kami and Tony at Extra Space are great to work with, they make all the difference.

Great people and storage units!

Tony was excellent he cut my lock ?? no problem and the rest was smooth sailing ?? thanks Tony.

good prices and friendly staff

I had the best experience renting . Very clean all the time, no bugs, no weeds, the personal was always nice, friendly and always helpful. I enjoyed my time there, great price, accessible at any time . I would definitely rent it again if I have too and I already told a few friends of mine as well. Thank you for such a great experience.

Site is nice and clean. Tony gave great service.

Love how easy it was to use gate an its availability I would recommend the service to friends and family