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Extra Space Storage facility on 2376 Fairburn Rd - Douglasville, GA
(535 REVIEWS)

Douglasville self storage at 2376 Fairburn Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8163

Directions

Intersections/Landmarks

400 feet past the Texaco gas station and Golden Estates.

Directions from the North

Drive southwest on Mack Rd. Turn left onto Fairburn Rd. Make a U-turn at Old Lee Rd. Our facility will be on the right.

Directions from the South

Drive northeast on Bomar Rd. Turn right onto Fairburn Rd. Make a U-turn at Old Lee Rd. Our facility will be on the right.

Directions from the East

Drive northwest on Fairburn Rd. Pass Publix and continue straight. Our facility will be on the right after you pass Golden Dr.

Directions from the West

Drive east on Fairburn Rd. Pass Mt Carmel Elementary School. Make a U-turn at Old Lee Rd. Our facility will be on the right.

Frequently Asked Questions at 2376 Fairburn Rd

Can you store a car in self storage at 2376 Fairburn Rd?

Can I use a storage unit as a workshop in Douglasville, GA?

Why is it important to rent a temperature-controlled storage unit in Douglasville, GA?

Do I need insurance to rent a storage unit in Douglasville, GA?

Can you run a business out of a storage unit in Douglasville, GA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Jaquan R.

Posted On Google

OVERALL RATING

Gege was very helpful. She answered all my questions eases my concerns

Response from Extra Space Storage (6/25/2022)

Thank you for the kind words, Jaquan. We're glad Gege was able to help! Our team is here to serve you, so give us a call at (678) 391-8735 if you need any future assistance.

June 25, 2022

Supreme H.

Posted On Google

OVERALL RATING

Great Service!! Thank you, Gertrude.

Response from Extra Space Storage (6/27/2022)

Hello, Supreme. Thank you for the review. We're so glad Gertrude could meet your storage needs. Please stop by the office if you need anything!

June 24, 2022

William J.

Posted On Google

OVERALL RATING

Gege is always helpful. She is very professional at all time.

Response from Extra Space Storage (6/24/2022)

Thank you for the kind words, William. We're glad Gege was able to help! Our team is here to serve you, so give us a call at (678) 391-8735 if you need any future assistance.

June 23, 2022

Katrice G.

Posted On Google

OVERALL RATING

Gertrude was very helpful and nice!

Response from Extra Space Storage (6/23/2022)

Thank you for the kind words, Katrice. We're glad Gertrude was very helpful and nice! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 20, 2022

Fashion L.

Posted On Google

OVERALL RATING

I had a smooth rental process! I Would recommend this location to friends and family.

Response from Extra Space Storage (6/20/2022)

Thank you for the recommendation, Fashion Lovechild! We're happy we were able to provide a smooth rental experience. Please stop by the office if you need anything!

June 16, 2022

S. S.

Posted On Google

OVERALL RATING

The Douglasville location manager Gigi provided the best customer service, very professional and went above and beyond to help me. I highly recommend this location and ask for Gigi to receive the best service.

Response from Extra Space Storage (6/17/2022)

Thanks for the awesome review, S.! We work hard to meet the expectations of our customers, and we're happy to hear Gigi hit the mark for you! Don't hesitate to stop by the office or contact us at (678) 391-8735 if you need anything.

June 11, 2022

Ant R.

Posted On Google

OVERALL RATING

Customer service was awesome!!!! Would recommend it to friends and family.

Response from Extra Space Storage (6/12/2022)

Thanks for the kind words, Ant! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (678) 391-8735 if you need anything.

June 6, 2022

Kaneisha M.

Posted On Google

OVERALL RATING

Carlos was very helpful in advising me about the best size/type of unit for my belongings. The process was quick, painless, and I moved my things in the same day with no hassle. I highly recommend.

Response from Extra Space Storage (6/7/2022)

Thank you for the kind review, Kaneisha. We're happy to hear Carlos was able to help you find the perfect size unit for your valued items! Thank you for choosing Extra Space. Our team is here to serve you, so give us a call at (678) 391-8735 if you need any future assistance.

May 30, 2022

Peach

Posted On Google

OVERALL RATING

After a year, they charge us $70 more.

Response from Extra Space Storage (5/31/2022)

We're sorry to hear this, Peach, but do appreciate your review. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please give us a call at 888-storage if you would like to discuss this further or if anything else comes up!

May 26, 2022

Lapaul L.

Posted On Google

OVERALL RATING

Gigi was so professional and extremely helpful with helping me get situated into my new storage space Costumer service like that is why I chose extra space. Thank you GIGi.

Response from Extra Space Storage (5/27/2022)

Hi Lapaul, thank you for your review. We're glad Gigi was so professional and extremely helpful. We're committed to providing excellent customer service and are glad you chose Extra Space! Stop by our office if you need anything in the future!

May 26, 2022

Susan W.

Posted On Google

OVERALL RATING

Gertrude!!! I called in regarding a large increase to my 5 by 10 storage unit. She promptly took action to help me and resolved my issue for me In a timely manner. Give this woman a raise!!!

Response from Extra Space Storage (5/27/2022)

Hi Susan Williams, thank you for your review. We're glad Gertrude promptly took action to help you and resolved your issue for you in a timely manner. If you ever need anything, feel free to stop by.

May 26, 2022

Delores W.

Posted On Google

OVERALL RATING

Gertrude was very helpful today. She got me setup with my rental and gate code. She helped me download the app to get set up. She was patient and polite.

Response from Extra Space Storage (5/27/2022)

Hi Delores, thank you for your review. We're glad Gertrude was very helpful, got you set up with your rental and gate code, and was patient. Stop by our office if you need anything in the future!

May 25, 2022

SetPointe

Posted On Google

OVERALL RATING

Very clean!! Gigi is an awesome manager, extremely helpful, friendly and accommodating!! My experience is very easy and the location is super convenient!!!

Response from Extra Space Storage (5/26/2022)

Thank you for the review, Setpointe! We pride ourselves on having a friendly, accommodating staff and are so happy Gigi was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 24, 2022

Audrey B.

Posted On Google

OVERALL RATING

Moving is probably one of the most stressful experiences that one can go through. In our case, we are merging two households so trying to decide what goes and what stays has not been easy. But finding Extra Space Storage, and specifically Gertrude has made it a little bit easier as she helped to get a unit that would accommodate all of this stuff. Her genuine compassion and professionalism, along with her follow up, demonstrate customer service at a level rarely seen these days. I would certainly recommend this location for no other reason than Gertrude will take care of you. A million thanks!!!!

Response from Extra Space Storage (5/24/2022)

Hi Audrey, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Gertrude! We really appreciate the recommendation as well as the 5-star review! Thanks for allowing Extra Space to provide your storage solutions. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 16, 2022

Allen R.

Posted On Google

OVERALL RATING

Gertrude was very pleasant and. Helpful today! Highly recommend!

Response from Extra Space Storage (5/16/2022)

Hi Allen, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, pleasant staff, so we are thrilled to hear that you had such a positive experience renting with Gertrude! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 10, 2022

Jennifer S.

Posted On Google

OVERALL RATING

Gertrude's AMAZING!!!! I HAVE BEEN THROUGH IT AND NEVER HAVE I EVER HAD SO MANY PEOPLE COME TO MY RESCUE THE MOVERS AND THEN HER PLEASE IF YOU NEED A STORAGE UNIT IN OR NEAR DOUGLASVILLE FAIRBURN RD COME HERE AND GIVE HER NOTHING BUT LOVE SHE DESERVES IT AND THANK YOU GIRL FROM THE BOTTOM OF MY HEART YOU ARE A SPECIAL PERSON TO ME AND FOREVER WILL BE IN MY ??...THANK YOU??????

Response from Extra Space Storage (5/11/2022)

Thanks for the awesome review, Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear Gertrude hit the mark for you! Don't hesitate to stop by the office or contact us at (678) 391-8735 if you need anything.

May 10, 2022

Danielle J.

Posted On Google

OVERALL RATING

Gertrude went ABOVE and beyond for us, she is definitely heaven sent!

Response from Extra Space Storage (5/11/2022)

Thank you for the kind review, Danielle. We're glad Gertrude was able to go above and beyond to help you! Our team is here to serve you, so give us a call at (678) 391-8735 if you need any future assistance.

May 7, 2022

Darlencia S.

Posted On Google

OVERALL RATING

GERTRUDE was very helpful and considerate She understood my concerns...and very accommodating

Response from Extra Space Storage (5/8/2022)

Hi Darlencia, thank you for your review. We're glad Gertrude is very helpful, considerate, and understood your concerns. Stop by our office if you need anything in the future!

April 30, 2022

Wil F.

Posted On Google

OVERALL RATING

Excellent customer service. Very friendly!! A++ I would definitely recommend if you need a storage unit!!

Response from Extra Space Storage (4/30/2022)

Thank you for the kind remarks, Wil! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

April 29, 2022

Dee S.

Posted On Google

OVERALL RATING

Gertrude was Awsome ! I literally blasted in right before closing and she helped me resolve my issue right away. Very satisfied with the level of customer service she provided. Thank you Gertrude!!! 100% class lady!

Response from Extra Space Storage (4/30/2022)

Thanks for the awesome review, Dee! We work hard to meet the expectations of our customers, and we're happy to hear Gertrude hit the mark for you! Don't hesitate to stop by the office or contact us at (678) 391-8735 if you need anything.