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Extra Space Storage facility on 1242 W Washington Blvd - Chicago, IL
(272 REVIEWS)

Chicago self storage at 1242 W Washington Blvd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8433

Directions

Intersections/Landmarks

On Washington Blvd. Between the Animal Care Center of Chicago and the Chicago Building Department. Across the street from Goodwill.

Directions from the North

Drive southeast on I-90. Take exit 50A and continue onto N Racine Ave. Turn right onto N Ogden Ave. Pass Starbucks and continue straight. Turn left onto W Washington Blvd. Our facility will be on the left after N Elizabeth St.

Directions from the South

Drive north on I-90 W/I-94 W. Take exit 51D and turn left onto W Madison St. Pass Starbucks and continue straight. Turn right onto N Elizabeth St. Turn right onto W Washington Blvd. Our facility will be immediately on the left.

Directions from the East

Drive west on W Randolph St. Cross I-90/I-94 and continue straight. Turn left onto N Elizabeth St. Turn left onto W Washington Blvd. Our facility will be immediately on the left.

Directions from the West

Drive east on W Madison St. Pass Walgreens and continue straight. Turn left onto N Ogden Ave. Turn right onto W Washington Blvd. Our facility will be on the left after N Elizabeth St.

Frequently Asked Questions at 1242 W Washington Blvd

Are storage units climate controlled at 1242 W Washington Blvd?

What sizes of self storage units are available for rent at 1242 W Washington Blvd?

How tall are self storage units at 1242 W Washington Blvd?

Are there restrictions on what I can put in a storage unit at 1242 W Washington Blvd?

Does the storage facility on W Washington Blvd have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Krzysztof

Posted On Google

OVERALL RATING

Great customer service.

Response from Extra Space Storage (6/29/2022)

Thanks for the awesome review, Krzysztof! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

June 28, 2022

Corey G.

Posted On Google

OVERALL RATING

Lety is the best, amazing customer service, safe and reliable??

Response from Extra Space Storage (6/29/2022)

Thanks for the awesome review, Corey! We work hard to meet the expectations of our customers, and we're happy to hear Lety hit the mark for you! Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

June 27, 2022

Anthony R.

Posted On Google

OVERALL RATING

David was a great help and he went above and beyond to make sure we got what was needed.

Response from Extra Space Storage (6/28/2022)

Thank you for the kind review, Anthony. We're glad David went above and beyond to help you! Our team is here to serve you, so give us a call at (312) 929-2429 if you need any future assistance.

June 27, 2022

Jakieyah S.

Posted On Google

OVERALL RATING

Great customer service, very patient and is willing to go the extra mile to keep customer satisfied, Thanks David!

Response from Extra Space Storage (6/28/2022)

Thanks for the awesome review, Jakieyah! It's great to hear David was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

June 26, 2022

Kimberly K.

Posted On Google

OVERALL RATING

This storage facility is very clean. It’s easily accessible despite being in the middle of the city. The management/ staff are professional and responsive. I’d highly recommend. Just be aware that monthly rates can increase significantly. We had our unit for two years since mid 2020 and the rate tripled. A lot of costs have increased during the pandemic, so I still wouldn’t rate lower than five stars, but it’s something I would want to know if I were considering renting here.

Response from Extra Space Storage (6/26/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Kimberly! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

June 25, 2022

Mailia T.

Posted On Google

OVERALL RATING

David provided us with wonderful, friendly service. He gave us all the options available and was very thorough. We loved working with him! The units and facility are very clean. Look forward to having this extra space in our 4x10!

Response from Extra Space Storage (6/25/2022)

Thanks for the great review, Mailia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with David reflects that! Please call us at (312) 929-2429 if you have any questions!

June 22, 2022

Cathy F.

Posted On Google

OVERALL RATING

My representative David was excellent! He was patient and took the time to explain the various size storage bins, prices and insurance rates. I’m looking forward to the partnership with Extra Space Storage.

Response from Extra Space Storage (6/22/2022)

Thank you for the excellent rating, Cathy. We are glad David was patient, informative, and able to provide exceptional customer service. Please stop by the office if there is anything else we can do for you.

June 21, 2022

Grant O.

Posted On Google

OVERALL RATING

Fast service and inexpensive.

Response from Extra Space Storage (6/21/2022)

Thanks for the awesome review, Grant! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

June 6, 2022

Caleb X.

Posted On Google

OVERALL RATING

Very kind and professional

Response from Extra Space Storage (6/6/2022)

Hello, Caleb. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage.

May 31, 2022

Kimberly L.

Posted On Google

OVERALL RATING

David was the absolute best! He greeted us with a pleasant smile and the willingness to help. He went beyond the extra mile to make sure the storage space worked, and that we were onboarded properly. Stellar customer service!

Response from Extra Space Storage (5/31/2022)

Thank you so much for the great review! It means a lot to our team, Kimberly. We're so happy David could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage!

May 31, 2022

Tyrese P.

Posted On Google

OVERALL RATING

Very smooth process of starting my rental at Extra Space and very easy process of ending my rental. I forgot the persons name of who helped me but he was very professional and very helpful.

Response from Extra Space Storage (5/31/2022)

Thank you for the excellent rating, Tyrese! We're happy we were able to provide a smooth rental experience. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 17, 2022

D M.

Posted On Google

OVERALL RATING

Lety was extremely helpful during my stressful move, I recommend this location excellent customer service!

Response from Extra Space Storage (5/17/2022)

Thank you for the kind review, D. We're glad Lety was able to help make your move a little less stressful! Our team is here to serve you, so give us a call at (312) 929-2429 if you need any future assistance.

May 11, 2022

Chris C.

Posted On Google

OVERALL RATING

I called over the phone to reserve a unit. I’m sorry I can’t remember the helpful woman that helped me i think her name was Leti. She was very thorough and answered questions i didn’t even think to ask her about

Response from Extra Space Storage (5/12/2022)

Hi Chris, thanks so much for your review! We are thrilled to hear your experience with Leti was positive and are always here to help with your storage needs! Give us a call at (312) 929-2429 or stop by the office if you need anything!

April 27, 2022

RUNAKO A.

Posted On Google

OVERALL RATING

The store manager Lety had great customer service and was extremely informative on the process and how everything operates. She was very pleasant and gave me an awesome experience. I highly recommend, thank you!

Response from Extra Space Storage (4/27/2022)

Hi Runako, Thank you for taking the time to leave your review! We pride ourselves on having a customer-oriented, informative, and pleasant staff, so we are thrilled to hear that you had such a positive experience renting with Lety! Thank you for your kind words. Your recommendation means so much to us. As always, give us a call at 888-storage if you need anything.

April 25, 2022

Zach H.

Posted On Google

OVERALL RATING

Great customer service. Highly recommend using this location

Response from Extra Space Storage (4/25/2022)

Hi Zach, Thank you for taking the time to leave your review! It's great to hear our team was able to provide you with the customer service you deserve! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 16, 2022

Joni F.

Posted On Google

OVERALL RATING

Great customer service! Clean, bright, and accessible during a wide range of hours! David was very helpful!

Response from Extra Space Storage (4/17/2022)

Thanks for the awesome review, Joni! We work hard to provide our customers with a clean and well-lit facility with a helpful staff so we are happy to hear David hit the mark for you! Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

April 16, 2022

Tom

Posted On Google

OVERALL RATING

Awesome service. Super convenient!

Response from Extra Space Storage (4/17/2022)

Thanks for the awesome review, Tom! It's wonderful to know you found our property super convenient and staffed with a customer-oriented team. Don't hesitate to stop by the office or contact us at (312) 929-2429 if you need anything.

April 16, 2022

Montel R.

Posted On Google

OVERALL RATING

David was very professional and hands on during the process I'm glad he took the time out to help me!

Response from Extra Space Storage (4/17/2022)

Thank you for the great rating, Montel Russell. We're glad David was professional and able to help! Our team is here to serve you, so give us a call at (312) 929-2429 if you need any future assistance.

April 14, 2022

Andrew

Posted On Google

OVERALL RATING

David provided Wonderful customer service at my move in! Very satisfied.

Response from Extra Space Storage (4/14/2022)

Hi Andrew, thank you for your review. We're glad David provided wonderful customer service at your move in! If you ever need anything, feel free to stop by.

April 7, 2022

Joni F.

Posted On Google

OVERALL RATING

I’m giving it a three for now because I rented via online on April 1st and the person that called me to confirm my online rental reservation basically said “I could have given you your first month free if you would have called first.” What?? Online states that rates are cheaper than in person so I’m confused. Next time, don’t tell me about the incentive I missed out on unless you’re going to give it to me anyway.

Response from Extra Space Storage (4/5/2022)

Hi Joni, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (312) 929-2429.