Joliet self storage at 3481 Mall Loop Dr

Extra Space Storage
3481 Mall Loop DrJoliet, IL 60431

Read 192 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on Mall Loop Dr between Lincoln Hwy and I-55, Extra Space Storage serves residents of Joliet, Crystal Lawns, Heritage Lakes, Essington Road, Beaver Creek, and Riverside. Locals will recognize our facility next to Hampton Inn Joliet and Super Joliet across from Louis Joliet Mall.

Amenities and Services

With a variety of storage unit sizes and amenities like climate control and drive-up access, Extra Space Storage on Mall Loop Dr is the secure storage solution you need in Joliet.

A Wide Selection of Storage Unit Sizes

Our Mall Loop Dr facility has storage units ranging in size from 5x5 to 20x30 with features like drive-up access, first-floor access, and climate control to accommodate a variety of self storage needs.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Whether you're storing a vehicle, business inventory or equipment, or the contents of a home while moving, drive-up storage units can help! Drive-up access allows you to pull a vehicle into or up next to your unit to unload and load items. Drive-up units are available in sizes 5x10 to 20x30.

Exceptional Security

At Extra Space Storage, providing a secure self storage environment is important. That's why we have an on-site resident manager, video surveillance, individually-alarmed units, and electronic gate access to ensure that you and your belongings are well-protected at our facility.

Other Amenities and Services

  • Personal access hours built around your schedule
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Store with Extra Space Storage

At Extra Space Storage, we pride ourselves on having a clean, secure storage facility and a friendly, professional staff dedicated to excellent customer service. Contact us today to reserve a storage unit!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0719

Recent Customer Reviews About This Facility

20 of 192 reviews

April 15, 2021

TheKaelynnShow

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (4/20/2021)

Hi Thekaelynnshow, thanks so much for your review! We are thrilled to hear your experience was positive. Give us a call at (815) 254-4263 or stop by the office if you need anything!

March 31, 2021

theresa

Posted On Google

OVERALL RATING

Great experience! The customer service is great, especially with sofija, she is my favorite employee. Their storage lockers are clean and the prices are good. Highly recommend!

Response from Extra Space Storage (4/6/2021)

Thank you so much for your kind words, Theresa. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

March 20, 2021

Eugenia S.

Posted On Google

OVERALL RATING

Amazing customer service

Response from Extra Space Storage (3/20/2021)

Thank you for the kind words, Eugenia Santa! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 25, 2021

Amanda P.

Posted On Google

OVERALL RATING

Sofia, thank you for great service!

Response from Extra Space Storage (3/4/2021)

Hi Amanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!

February 25, 2021

K L.

Posted On Google

OVERALL RATING

Sofia, thank you for great service.

Response from Extra Space Storage (3/4/2021)

Hi K, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!

January 26, 2021

Ariel R.

Posted On Google

OVERALL RATING

Always enjoy coming to this location. Employees are extremely professional and very well kept!

Response from Extra Space Storage (1/27/2021)

Thank you for the kind words, Ariel! We're committed to providing excellent customer service. Please let us know if you have any questions about your storage unit.

January 26, 2021

Krystal C.

Posted On Google

OVERALL RATING

You guys have great customer service and I will tell everyone to come here.

Response from Extra Space Storage (1/26/2021)

Thank you for the kind words, Krystal! We're committed to providing excellent customer service. Please stop by the office or give us a call if you have any questions about our self-storage facility!

January 26, 2021

Ajah’s E.

Posted On Google

OVERALL RATING

Very Fast Service, with a Clean , and Friendly Environment . Highly recommend.

Response from Extra Space Storage (1/26/2021)

Hey Ajah’s, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self-storage facility. Let us know if there's anything else we can do to keep your experience great!

January 26, 2021

Sydney J.

Posted On Google

OVERALL RATING

Sofija Was very polite and professional

Response from Extra Space Storage (1/26/2021)

Hi Sydney, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self-storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!

January 25, 2021

Mike B.

Posted On Google

OVERALL RATING

Carol was very informative and a pleasure to work with. All information was provided, as necessary, and follow-ups were performed to ensure everything was working as expected.

Response from Extra Space Storage (1/26/2021)

Thank you for the kind words, Mike. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance with your storage unit.

January 24, 2021

Jack R.

Posted On Google

OVERALL RATING

Sofia helped us out highly recommend!

Response from Extra Space Storage (1/25/2021)

Thank you for the kind words, Jack. We're glad Sofia was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance with your storage unit.

January 24, 2021

Debbie R.

Posted On Google

OVERALL RATING

Mike did a great job!

Response from Extra Space Storage (1/25/2021)

Debbie, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage. Let us know if you have any questions about our self-storage facility!

January 23, 2021

A A.

Posted On Google

OVERALL RATING

Hello. Wanted to take a moment and compliment the this facility. Wonderful and very accommodating!

January 22, 2021

the c.

Posted On Google

OVERALL RATING

We stopped in for directions and the ladies behind the counter were really nice! Thanks guys! ??

Response from Extra Space Storage (1/23/2021)

Hi The Chillist, thank you for your review. We're glad our team was really nice! Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 4, 2021

Barbara D.

Posted On Google

OVERALL RATING

Sof did an excellent job!

Response from Extra Space Storage (1/5/2021)

Hi Barbara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you have any questions about your storage unit.

December 29, 2020

DaBaddest M.

Posted On Google

OVERALL RATING

Sofija was very nice and helpful when asked a question. You guys have good workers !

Response from Extra Space Storage (12/29/2020)

Thank you for the review, Dabaddest Mia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.

December 29, 2020

mia b.

Posted On Google

OVERALL RATING

Staff was so helpful especially Sofija! She was very polite and helpful. I will continue to use this facility in the future.

Response from Extra Space Storage (12/29/2020)

Thank you for the review, Mia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.

December 29, 2020

MULLA G.

Posted On Google

OVERALL RATING

great service ! sofia was very helpful and understanding! I 100% recommend this Space Storage.

Response from Extra Space Storage (12/29/2020)

Thank you for the review, Tamia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.

December 29, 2020

Daisha H.

Posted On Google

OVERALL RATING

Sofija helped me out a lot and gave me great customer service !!

Response from Extra Space Storage (12/29/2020)

Thank you for the review, Daisha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.

December 29, 2020

Briel G.

Posted On Google

OVERALL RATING

Excellent service from this location! Will continue to return.

Response from Extra Space Storage (12/29/2020)

Thank you for the review, Briel! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive

Directions from the North

Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the South

Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the East

Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the West

Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.