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Joliet self storage at 3481 Mall Loop Dr
Read 192 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Selection of Storage Unit Sizes
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Personal access hours built around your schedule
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0719
Recent Customer Reviews About This Facility
20 of 192 reviews
April 15, 2021
TheKaelynnShow
Posted On Google
Excellent service
Response from Extra Space Storage (4/20/2021)
Hi Thekaelynnshow, thanks so much for your review! We are thrilled to hear your experience was positive. Give us a call at (815) 254-4263 or stop by the office if you need anything!
March 31, 2021
theresa
Posted On Google
Great experience! The customer service is great, especially with sofija, she is my favorite employee. Their storage lockers are clean and the prices are good. Highly recommend!
Response from Extra Space Storage (4/6/2021)
Thank you so much for your kind words, Theresa. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
March 20, 2021
Eugenia S.
Posted On Google
Amazing customer service
Response from Extra Space Storage (3/20/2021)
Thank you for the kind words, Eugenia Santa! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 25, 2021
Amanda P.
Posted On Google
Sofia, thank you for great service!
Response from Extra Space Storage (3/4/2021)
Hi Amanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!
February 25, 2021
K L.
Posted On Google
Sofia, thank you for great service.
Response from Extra Space Storage (3/4/2021)
Hi K, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!
January 26, 2021
Ariel R.
Posted On Google
Always enjoy coming to this location. Employees are extremely professional and very well kept!
Response from Extra Space Storage (1/27/2021)
Thank you for the kind words, Ariel! We're committed to providing excellent customer service. Please let us know if you have any questions about your storage unit.
January 26, 2021
Krystal C.
Posted On Google
You guys have great customer service and I will tell everyone to come here.
Response from Extra Space Storage (1/26/2021)
Thank you for the kind words, Krystal! We're committed to providing excellent customer service. Please stop by the office or give us a call if you have any questions about our self-storage facility!
January 26, 2021
Ajah’s E.
Posted On Google
Very Fast Service, with a Clean , and Friendly Environment . Highly recommend.
Response from Extra Space Storage (1/26/2021)
Hey Ajah’s, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self-storage facility. Let us know if there's anything else we can do to keep your experience great!
January 26, 2021
Sydney J.
Posted On Google
Sofija Was very polite and professional
Response from Extra Space Storage (1/26/2021)
Hi Sydney, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self-storage needs! Give us a call at (815) 254-4263 or stop by the office if you need anything!
January 25, 2021
Mike B.
Posted On Google
Carol was very informative and a pleasure to work with. All information was provided, as necessary, and follow-ups were performed to ensure everything was working as expected.
Response from Extra Space Storage (1/26/2021)
Thank you for the kind words, Mike. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance with your storage unit.
January 24, 2021
Jack R.
Posted On Google
Sofia helped us out highly recommend!
Response from Extra Space Storage (1/25/2021)
Thank you for the kind words, Jack. We're glad Sofia was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance with your storage unit.
January 24, 2021
Debbie R.
Posted On Google
Mike did a great job!
Response from Extra Space Storage (1/25/2021)
Debbie, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage. Let us know if you have any questions about our self-storage facility!
January 23, 2021
A A.
Posted On Google
Hello. Wanted to take a moment and compliment the this facility. Wonderful and very accommodating!
January 22, 2021
the c.
Posted On Google
We stopped in for directions and the ladies behind the counter were really nice! Thanks guys! ??
Response from Extra Space Storage (1/23/2021)
Hi The Chillist, thank you for your review. We're glad our team was really nice! Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 4, 2021
Barbara D.
Posted On Google
Sof did an excellent job!
Response from Extra Space Storage (1/5/2021)
Hi Barbara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you have any questions about your storage unit.
December 29, 2020
DaBaddest M.
Posted On Google
Sofija was very nice and helpful when asked a question. You guys have good workers !
Response from Extra Space Storage (12/29/2020)
Thank you for the review, Dabaddest Mia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.
December 29, 2020
mia b.
Posted On Google
Staff was so helpful especially Sofija! She was very polite and helpful. I will continue to use this facility in the future.
Response from Extra Space Storage (12/29/2020)
Thank you for the review, Mia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.
December 29, 2020
MULLA G.
Posted On Google
great service ! sofia was very helpful and understanding! I 100% recommend this Space Storage.
Response from Extra Space Storage (12/29/2020)
Thank you for the review, Tamia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.
December 29, 2020
Daisha H.
Posted On Google
Sofija helped me out a lot and gave me great customer service !!
Response from Extra Space Storage (12/29/2020)
Thank you for the review, Daisha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.
December 29, 2020
Briel G.
Posted On Google
Excellent service from this location! Will continue to return.
Response from Extra Space Storage (12/29/2020)
Thank you for the review, Briel! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive
Directions from the North
Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the South
Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the East
Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the West
Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.