New Albany self storage at 5223 Grant Line Rd

Extra Space Storage facility on 5223 Grant Line Rd - New Albany, IN
Extra Space Storage
5223 Grant Line RdNew Albany, IN 47150

Read 59 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Grant Line Rd north of I-265, Extra Space Storage serves residents of New Albany, Hamburg, Blackiston Mill, St. Mary's, Sellersburg, and more. Locals will recognize our facility across from Hitachi Cable Indiana.

Affordable Storage Near Indiana University Southeast

Extra Space Storage is about 2.1 miles from the IU Southeast campus, making us a convenient option for college students who need self storage in New Albany over the summer or while studying abroad!

A Versatile Self Storage Solution

Extra Space Storage on Grand Line Rd offers a wide selection of storage units, climate-controlled storage, drive-up access, and exceptional security. We're the storage partner for you in New Albany!

Storage Units to Fit Your Needs

You can find units ranging in size from 25 square feet to 300+ square feet at our New Albany self storage facility. We also have units with features like drive-up access for your convenience.

Secure Storage

Our Grant Line Rd storage facility is equipped with advanced security features like video surveillance and electronic gate access to provide our customers with peace of mind!

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Avoid hassles when storing large, heavy items with drive-up self storage! This easily accessible unit allows you to pull a vehicle right up for quick unloading and loading. In addition, some drive-up storage units can be used for car storage, motorcycle storage, and other vehicle storage needs.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available – ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates
  • Wide-drive aisles to accommodate large moving trucks
  • Gate access on Sundays

Experience the Extra Space Difference

Why do people choose Extra Space Storage for their self storage needs? It's our commitment to providing reliable storage and incredible customer service. Our friendly team works hard to maintain a clean, secure facility at all times, and they're more than happy to assist you. Contact us today to reserve a storage unit in New Albany!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7358

Recent Customer Reviews About This Facility

June 14, 2021

Matthew E.

Posted On Google

OVERALL RATING

Clean facility, decently spacious row spacing. Only complaint is the front key pad to enter is way to low for someone driving a truck. One would think the majority of the vehicles that entree are trucks and moving vehicles which set high. The keypad is even considered low for a car. Other than this excellent so far!

Response from Extra Space Storage (6/20/2021)

Thanks, Matthew, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please stop by the office or give us a call if there is anything else we can do for you!

June 12, 2021

Monica H.

Posted On Google

OVERALL RATING

It was a pleasure to get all the information I needed for storage. Olympia helped me out. I just moved to the area from Philadelphia. Again thank you Olympia for all your help.

Response from Extra Space Storage (6/12/2021)

Hi Monica, thanks so much for your review! We are thrilled to hear your experience with Olympia was positive and are always here to help with your storage needs! Feel free to reach out at any time at 888-storage.

May 16, 2021

Katherine L.

Posted On Google

OVERALL RATING

Clean. Easy access from interstate. Friendly staff.

Response from Extra Space Storage (12/19/2020)

We’re thrilled you had a 5-star experience at Extra Space Storage, Katherine! Please let us know if there’s anything else we can do to assist you with your storage needs.

May 9, 2021

lou s.

Posted On Google

OVERALL RATING

My experiance with this company so far has been simple, easy, and extremely pleasant. My Operator, Misty, was very informative and helpful. My unit ended up being cheaper than expected or listed(results may vary and this was not part of any applied discount or credit to my "new" account). I have not had the chance to visit the facility or move in to my unit yet, but will be in the next few days. Once I move in I will return here to update this review or post a new one. Thanks Extra Space!

Response from Extra Space Storage (5/11/2021)

Thank you for the excellent rating, Lou! We're happy we were able to provide a smooth rental experience. We're glad Misty was very informative and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

April 28, 2021

Christina C.

Posted On Google

OVERALL RATING

I really just love the place it was very nice and clean and the associate Olympia was beyond awesome!!

Response from Extra Space Storage (4/29/2021)

We appreciate the review, Christina! We're so thrilled you have had a positive experience with Olympia! Let us know if we can?do anything else to help at 888-storage.

April 28, 2021

Breasha P.

Posted On Google

OVERALL RATING

Very please with everything. The staff was super nice and helpful.

Response from Extra Space Storage (4/28/2021)

Hi Breasha, thank you for your review. We're glad our team was super nice and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 26, 2021

Jim B.

Posted On Google

OVERALL RATING

Nice and Clean

Response from Extra Space Storage (4/28/2021)

Hi Jim, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 23, 2021

Roni W.

Posted On Google

OVERALL RATING

she was an excellent worker and absolutely lovely! helped us out very much and was extremely kind and friendly. we got a good deal of units and are able to keep our things here until we move into campus again. highly recommend this place for families, college students, or anyone looking for extra space. they have long hours that you can use the units and they also give you a cart to borrow and a lock for the units. very secure, also have cameras.

Response from Extra Space Storage (4/26/2021)

Thank you so much for taking the time to leave your great feedback, Roni! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Thanks for recommending Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 22, 2021

Wildcat H.

Posted On Google

OVERALL RATING

Olympia Marshall she's super sweet and so nice!!!! Excellent place to store your stuff. I recommend this 100%

Response from Extra Space Storage (4/25/2021)

Hi Wildcat, thank you for the recommendation. We're glad Olympia was super sweet and so nice. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

April 8, 2021

Newlegacy 5.

Posted On Google

OVERALL RATING

I love doing business with Extra Space Storage there units are clean and big and the staff is very nice.

Response from Extra Space Storage (4/14/2021)

Hi Newlegacy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 7, 2021

Tamra C.

Posted On Google

OVERALL RATING

Extra Space Storage is a great place to do business with. Olympia is very professional, helpful and knowledgeable. I would definitely recommend this business to anyone that has Storage needs.

Response from Extra Space Storage (4/13/2021)

Thank you for the kind remarks, Tamra! We're so happy to hear we have your recommendation! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

March 19, 2021

Jerry K.

Posted On Google

OVERALL RATING

I was treated with total respect as a customer,

Response from Extra Space Storage (3/24/2021)

Thank you for taking the time to leave a positive rating, Jerry. Please stop by the office or reach out to us at 888-storage if you have any questions! Our team is happy to help!

February 24, 2021

melissa h.

Posted On Google

OVERALL RATING

I had rented a storage unit from here and it turned out, the very next day after renting the unit, my house was ready. There was no problem returning my refund to me at all. The customer service is awesome, Olympia will help with any of your needs. She is great!!

Response from Extra Space Storage (3/2/2021)

Thank you for the kind words, Melissa! We're committed to providing excellent customer service. We're glad Olympia will help with any of your needs. Stop by the office if you need anything.

February 19, 2021

Mackenzie n.

Posted On Google

OVERALL RATING

Such an easy process all from your phone. Excellent customer service and super nice facility!! Prices among the cheapest, of not the best deal I came across for my particular needs. Check them out!!

Response from Extra Space Storage (2/24/2021)

Thank you for the excellent rating, Mackenzie! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

February 13, 2021

Jonathan M.

Posted On Google

OVERALL RATING

Friendly environment Olivia helped me out and made sure I knew everything going on and didn’t hesitate to offer more help if needed

Response from Extra Space Storage (2/20/2021)

Hi Jonathan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 26, 2021

Brian S.

Posted On Google

OVERALL RATING

Very clean, was there helping friend get somethings and his only complaint is he was told rates would not change anytime soon,that was in September, in December received notice his rates would be going from 88with insurance to 113. Big difference.

Response from Extra Space Storage (1/28/2021)

Hi Brian, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We understand the frustration of rate increases and are sorry to hear about your experience. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

January 15, 2021

Edna B.

Posted On Google

OVERALL RATING

Very friendly and always willing to help.anyway they can

Response from Extra Space Storage (1/16/2021)

Hello, Edna, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 12, 2021

Nicholas M.

Posted On Google

OVERALL RATING

Olympia helped me get my storage unit the same day I asked for it, and was able to get me situated wiring 20 minutes. I’m satisfied! :)) *****

Response from Extra Space Storage (1/12/2021)

Hello, Nicholas. Thank you for the review. We're so glad Olympia could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

December 21, 2020

Karen F.

Posted On Google

OVERALL RATING

Super helpful personnel

Response from Extra Space Storage (12/22/2020)

Thank you for the kind words, Karen! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.

December 9, 2020

bobbie s.

Posted On Google

OVERALL RATING

I needed extra space, I completed everything on line, no in person visit, no phone calls. Everything worked exactly as stated including the lock they provided. Loved how smooth everything went, very satisfied and would definitely recommend! Thank you!

Response from Extra Space Storage (12/9/2020)

Thank you for the excellent rating, Bobbie! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Grant Line Rd and I-265

Directions from the North

Drive south on Grant Line Rd. Pass Auto Warehouse and continue south. Our facility will be on your right across from Hitachi Cable Indiana.

Directions from the South

Drive north on Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.

Directions from the East

Drive west on I-265 W. Take Exit 3. Turn right onto Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.

Directions from the West

Drive east on I-265 E. Take Exit 3. Turn left onto Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.