Baltimore self storage at 1413 S Haven St

Extra Space Storage facility on 1413 S Haven St - Baltimore, MD
Extra Space Storage
1413 S Haven StBaltimore, MD 21224

Read 224 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of S Haven St and Boston St, Extra Space Storage serves Baltimore residents near Brewers Hill, Canton, Highlandtown, Greektown, Medford-Broening, Point Breeze, and more. Locals will recognize our facility just east of The Shops at Canton Crossing.

A Versatile Self Storage Solution

Extra Space Storage on S Haven St can accommodate residential and commercial storage needs in Baltimore near Brewers Hill with a variety of storage units, climate-controlled storage, and more!

Storage Units to Fit Your Needs

Units at our S Haven St storage facility come in sizes 5x3 to 10x35 and include convenient features like indoor access, first-floor access, and elevator access. We make it easy to store items large and small!

Secure Storage

With excellent security measures like video surveillance, you can store valuable items with peace of mind at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Covered loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • WiFi available
  • ADA compliant

Experience the Extra Space Difference

Not only does Extra Space Storage maintain a secure, clean facility at all times, but our customer service is also the best in the business! Our professional, friendly team truly cares about your satisfaction and is more than happy to help you whenever you need assistance. Contact us today to reserve a storage unit in Baltimore!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8825

Recent Customer Reviews About This Facility

September 18, 2021

Catherine P.

Posted On Google

OVERALL RATING

Very happy with my experience here! Manager Ed is amazing, super helpful and they honored a web only price when the site had tech issues. Hella clean with good social distancing in place.???? We needed an additional unit and Lynn and the rest of the staff was so helpful!! Super professional and they continued with great social distancing protocol ??

Response from Extra Space Storage (7/11/2020)

Hi Catherine, thanks so much for your review! We are thrilled to hear your experience with Ed and Lynn was positive and are always here to help with your storage needs! Give us a call at (410) 777-8596 or stop by the office if you need anything!

September 13, 2021

Gustavo D.

Posted On Google

OVERALL RATING

The facility is very clean and organized. Very easy to park, to use elevators, and to navigate around the facility.

Response from Extra Space Storage (9/13/2021)

Thank you, Gustavo Di! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

August 29, 2021

Mez

Posted On Google

OVERALL RATING

My experience securing a unit at the S. Haven location was seamless. After taking care of all of the logistics by phone and completing paperwork online I went to visit the location. Lynn had already reviewed my information AND had tested my code to make sure everything worked well. She showed me to my unit where I was able to place the lock provided to secure the unit before move-in. Lynn was very friendly and professional. The location is so convenient for me and I like that it's clean and in a busy, well lit location.

August 22, 2021

Dalip S.

Posted On Google

OVERALL RATING

Both management and facility are truly outstanding. Ed provided me all the information I needed when in the decision making mode and was very proactive in helping me resolve certain issues I had in my moving scenario. When I showed up unannounced for a facility tour, Lynn was extremely accommodative in showing me around, pointing out facility features and answering all my questions. The facility location and cleanliness are unparalleled. Reserving the unit was a breeze and the price was equivalent to or less than, what I considered, lesser quality units. Ed treats this place like its his own home, and the customers benefit!

August 20, 2021

Alpha B.

Posted On Google

OVERALL RATING

Great customer service and demonstration of professionalism

August 14, 2021

Carol K.

Posted On Google

OVERALL RATING

The staff is very courteous helpful and friendly. Building is clean and well maintained. Very positive experience!

August 10, 2021

Angel G.

Posted On Google

OVERALL RATING

Lynn helped us rent and set up our storage unit today. The staff is very helpful and friendly and everyone is very communicative. Excellent customer service and clean facility. Thank you to Lynn and everyone for all your help!

Response from Extra Space Storage (9/6/2021)

Thank you for your kind review, Angel. We're thrilled you had a positive experience renting with Lynn! We are grateful to have you as a customer and are here to help at 888-storage whenever you need us!

August 6, 2021

Jenny T.

Posted On Google

OVERALL RATING

I already left a rating but wanted to share more detail. My experience moving in was flawless. It was clean. The person on duty was super helpful. After we took several turns to get to the unit, I said I was concerned I wouldn't be able to find my unit easily. He explained he chose that one specifically because, from the back, it's a straight shot from the elevator. That's great service! I also had a concern when my rate went up much more than I expected after the introductory period. I know it's a HOT time in the storage rental market so I expected them to just tell me, "Too bad" (like Public Storage did with my last unit). NOPE... Lynn took the time to talk to her manager and called me back the next day with a different offer. I appreciate customer service and respect for customers above all. ESS has it -- and it shows.

Response from Extra Space Storage (8/6/2021)

Hi Jenny, thank you for taking the time to share your experience with us. It's great to hear that Lynn could help. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Don't hesitate to reach out to us at 888-storage if you need anything!

July 29, 2021

fatou t.

Posted On Google

OVERALL RATING

Very clean place at a very good price. Awesome customer service.

Response from Extra Space Storage (8/25/2021)

Hi Fatou, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

July 26, 2021

Megan G.

Posted On Google

OVERALL RATING

Incredibly clean facility. Absolutely recommend

Response from Extra Space Storage (6/25/2021)

Thank you for recommending us, Megan. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

July 3, 2021

Derek G.

Posted On Google

OVERALL RATING

Had to get things done last minute and Holly made my day when I called customer service to schedule and get information it was literally the perfect experience she should teach customer service classes. When I came in Lynn picked up right where she left off showing me around and making sure I got the right unit and understood the entire process without it feeling lengthy. She really made things easy and convenient. I’m not sure if ExtraSpace specializes in customer service but these two would make me believe they do . Thank you

July 2, 2021

Ricky Z.

Posted On Google

OVERALL RATING

Staff was friendly and helpful. Place is clean, organized, and secure. Definitely will keep this place as my go to for storage needs in the future.

July 1, 2021

Miranda G.

Posted On Google

OVERALL RATING

Very clean. Friendly and helpful staff.

June 19, 2021

holly e.

Posted On Google

OVERALL RATING

Renting my unit was fast and seamless. Lynn was very friendly and effective.

June 17, 2021

Maggie M.

Posted On Google

OVERALL RATING

Kind and helpful employees made my move in stress free. Even with the internet out, they set me up with a door code and made sure I knew where my unit was and how to use my lock. Clean and well-lit facility with moving carts and huge elevators. Moved a large desk and dresser to 4th floor with no issues. Thank you!!

June 5, 2021

Payton R.

Posted On Google

OVERALL RATING

Registration and rental was very easy. We did it online. Our unit was all set when we arrived and the customer service was great !

May 31, 2021

Janine R.

Posted On Google

OVERALL RATING

Ed was great - he answered all my questions. The process to lease is simple and straightforward. The facility is clean, well lit, and convenient.

Response from Extra Space Storage (6/5/2021)

Hi Janine, thank you for your review! We're so happy to hear that your experience with Ed and the cleanliness of the facility has been positive! Please stop by the office if you need anything.

May 26, 2021

Claudia A.

Posted On Google

OVERALL RATING

Lynne ,exellent customer service ,thank you

Response from Extra Space Storage (5/27/2021)

Thank you for the kind words, Claudia! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

May 24, 2021

Michael G.

Posted On Google

OVERALL RATING

I had a wonderful experience setting up my rental with Lynn, it could not be easier to reserve and lease a unit over the phone. The whole process of finding a unit and ending up with a lease and first month paid took less than 20 minutes! Clean location in a good, safe part of Baltimore. Very pleased with Extra Space Storage Haven Street!

Response from Extra Space Storage (5/29/2021)

Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad Lynn was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 24, 2021

Elissa M.

Posted On Google

OVERALL RATING

Very easy process. The space is clean, accessible and reasonably priced. The customer service was professional and extremely informative.

Frequently Asked Questions at 1413 S Haven St

Why should I use a climate controlled storage unit at 1413 S Haven St?

What is the smallest storage unit I can rent at 1413 S Haven St?

Does S Haven St have 24 hour access self storage?

Do I need insurance to rent a storage unit at 1413 S Haven St?

How secure are storage units at S Haven St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Boston St and S. Haven St. Next to The Shops at Canton Crossing

Directions from the North

Drive south on I-895 S. Take Exit 12. Merge onto E Lombard St. Turn right onto Bayview Blvd. Turn right onto Eastern Ave. Turn left onto S Haven St. Our facility will be on your left just after Boston St.

Directions from the South

Drive north on I-895 N. Take Exit 11A. Merge onto O'Donnell Street Cut Off. Turn right onto Interstate Ave. Continue onto Boston St. Turn left onto S Haven St. Our facility will be on your left.

Directions from the East

Drive west on Eastern Ave. Merge onto I-95 S. Take Exit 57. Turn right onto O'Donnell St. Turn left onto S Haven St. Our facility will be on your left just after Boston St.

Directions from the West

Drive east on Eastern Ave. Turn right onto S Haven St. Our facility will be on your left just after Boston St.