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Southgate Self Storage at 11511 Allen Rd
Read 169 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available – ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0558
Recent Customer Reviews About This Facility
20 of 169 reviews
February 25, 2021
Amy Koska
Posted On Google
Excellent customer service. Ashley extremely helpful.
February 13, 2021
Sherrie Goble
Posted On Google
Great Customer service!!
February 12, 2021
TheDynamicJeff !!
Posted On Google
I had a very good experience, they helped me over the phone to switch the unit in my name and out of a family’s name. Pricing is fair.
February 4, 2021
Amy Koska
Posted On Google
Excellent customer service. Ashley extremely helpful
February 4, 2021
Christy Dennison
Posted On Google
Just got a storage unit here this past week. Seems clean and well put together. It's well lit. No signs of any critters. My door seems to have a good seal when shut in order to keep everything unseemly out of it. The only reason I'm not giving 5 stars is because we had to drive around aimlessly for a few minutes to find out unit. Some signs with unit numbers and arrows would round it out nicely.
January 14, 2021
Stephen Gall
Posted On Google
The representative was VERY professional, knowledgeable, and nice! The entire process took less than 15 minutes. Thank you!
Response from Extra Space Storage (1/14/2021)
Hello, Stephen. Thank you for the review. We're so glad we could meet your storage needs. We are here to help at 888-storage, so let us know if you need anything!
January 2, 2021
Blake Hurst
Posted On Google
This is far and away the best storage facility in the area. The facility is clean and well maintained. The customer service is outstanding. Ashley is fantastic!
Response from Extra Space Storage (1/3/2021)
Hi Blake, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Ashley reflects that. Please let us know if you have any questions by calling us at (801) 966-9959 or visiting our office.
November 2, 2020
Tawni Urso
Posted On Google
Great experience with both the online service and photo service with both reserving and cancelling a unit. I had initially used their website on a Sunday to reserve a storage unit for a large amount of furniture and found the online process was quick and easy. My indoor storage unit was made available immediately after payment and electronically signing the lease, super convenient for me giving me the option to move my things whenever I needed. Within a 24 hour period I found other storage through a family member no longer needing the already paid for storage unit, so I called the front desk of the Southgate location and spoke to Ashley. She was incredibly friendly, I explained I paid for a unit, hasn’t even been to it yet and needed to cancel. Without hesitation she got right to it, explained she would make a phone call allowing her to authorize a full refund and would call me back. Within the hour I received a call back and she was able to get the full refund for me. Overall lovely experience, would absolutely recommend and they will be my first choice in the event I need a storage unit in the future!
Response from Extra Space Storage (11/3/2020)
Thank you for the excellent rating, Tawni! We're happy we were able to provide a smooth rental experience. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!
October 30, 2020
Joe C
Posted On Google
Just signed my lease for a storage space. Quick, pleasant, easy experience! Would recommend storing here!
October 25, 2020
jimmy saad
Posted On Google
Very expensive ! But clean
Response from Extra Space Storage (10/26/2020)
Thank you so much for your feedback, Jimmy. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please let us know if you need anything at 888-STORAGE.
October 20, 2020
Rolando Canales
Posted On Google
Carla was great help on the and in person , showing me and explaining the steps and rules, thank you!!!
Response from Extra Space Storage (10/20/2020)
Thank you for taking the time to leave your feedback, Rolando! We're so happy to hear Carla was able to make your rental process hassle-free! Please stop by the office if you need anything!
October 14, 2020
Mary Colon
Posted On Google
ASHLEY WAS VERY KIND, RESPECTFUL AND INFORMATIVE! I ABSOLUTELY WILL REFER PEOPLE TO HER SOUTHGATE, MI LOCATION....
Response from Extra Space Storage (10/15/2020)
Hello, Mary. Thank you for the review. We're so glad Ashley could meet your storage needs. Please stop by the office if you need anything!
October 12, 2020
Cat Caparaotta
Posted On Google
Ashley was absolutely wonderful in helping me during a very difficult time in my life. Her compassion and professionalism in our situation is what drove me to write this fantastic review!
October 1, 2020
John Scott
Posted On Google
Ashley Evans at the Southgate location was a great person to deal with very professional took time out of her day to show me the storage unit. she was very kind answered all my questions. needless to say I rented the unit and I'm very happy with my decision
Response from Extra Space Storage (10/1/2020)
Hi John, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ashley! Don't hesitate to reach out if you need anything!?
September 21, 2020
Dylan Tomlinson
Posted On Google
Thank you extra storage for giving the chance at a fresh start. You guys rock on. reserve me a sorage unit in just the right amount of time.
Response from Extra Space Storage (9/22/2020)
Hello Dylan! Thank you so much for the review. Knowing that we could help with a chance at a fresh start means so much to us! Let us know if we can?do anything else to?assist you at 888-STORAGE.
September 18, 2020
seanhrbal
Posted On Google
Very helpful, was able to do online and contact free, great deals
Response from Extra Space Storage (9/19/2020)
Thanks for the 5-star rating, Seanhrbal! We’re happy to hear you had a great experience! Don't hesitate to reach out if you need anything!?
September 17, 2020
Barbara mcdonald
Posted On Google
I thought you was really great and the cheapest in town .I would recommend family and friends.
Response from Extra Space Storage (9/17/2020)
Hi Barbara, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Give us a call at 888-STORAGE if you need anything else!
September 10, 2020
Susan Gauthier
Posted On Google
Easy in..easy out.
Response from Extra Space Storage (9/10/2020)
Hi, Susan. We appreciate your positive review. We are here to help, so let us know if you need anything!
August 18, 2020
Mary Fielhauer
Posted On Google
Nice people. Clean place
Response from Extra Space Storage (8/19/2020)
Our team works hard to keep our facility clean! Thanks for noticing, Mary! Please call 888-STORAGE if you have any questions.
August 14, 2020
Shawn Plourde
Posted On Google
Perfect for short term storage. Carol and Ashley are very much on top of everything and are very helpful! The corporation is very aggressive in raising rates, so if you are looking to store long term (greater than 1 year) this may impact you. Service 5/5 Long term Rates 3/5 Overall 4/5
Response from Extra Space Storage (8/14/2020)
Hello, Shawn. Thank you so much for your feedback! We're so happy Carol and Ashley could help. Let us know if we can?do anything else to?assist you!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Across Ronny Body shop/Southgate & Allen
Directions from the North
Drive south on Pelham Rd. Continue onto Allen Rd. Pass Walgreens and continue straight. Our facility will be on the left after Burlington St.
Directions from the South
Drive north on Allen Rd. Pass Our Lady of Hope Cemetery and continue straight. Cross I-75 and continue straight. Our facility will be on the right after Brest Rd.
Directions from the East
Drive west on Moran Ave. Continue onto Goddard Rd. Turn left onto Allen Rd. Our facility will be on the left after Rosewood Ave.
Directions from the West
Drive east on Goddard Rd. Cross Telegraph Rd and continue straight. Turn right onto Allen Rd. Our facility will be on the left after Burlington St.