Extra Space Storage
12330 US 15 501 NChapel Hill, NC 27517

Read 132 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on US 15 501 N, Extra Space Storage serves residents of Chapel Hill and Dogwood Acres. Locals will recognize our facility next to Walmart.

A Versatile Self Storage Solution

Extra Space Storage on US 15 501 N offers a variety of storage units, climate-controlled storage, drive-up access, wine storage, and exceptional security. We're the self storage partner for you in Chapel Hill!

Storage Units to Fit Your Needs

Store items large and small with ease at our Chapel Hill storage facility! We have unit sizes from 2x2 up to 25x10 with features like indoor access, first-floor access, drive-up access, and more!

Secure Storage

With advanced security measures like video surveillance and electronic gate access, you can confidently store valuable items at Extra Space Storage!

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Moving items in and out of your unit is easier with drive-up access! This amenity allows you to pull a vehicle up to your unit for hassle-free unloading and loading. Drive-up units are available in sizes 10x10 to 10x20.

Wine Storage

Have a wine collection that you want to safely store? Extra Space Storage in Chapel Hill offers wine storage! These units are secure, include climate-controlled storage, and come in sizes 2x2 to 6x3.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

At Extra Space Storage, we strive to provide our customers with self storage they can depend on. From our clean, well-maintained, secure facility to our friendly, professional staff, we go the extra mile to ensure you're satisfied with your experience and that your storage needs are taken care of. Contact us today to reserve a storage unit in Chapel Hill!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8510

Recent Customer Reviews About This Facility

April 20, 2021

Nancy W.

Posted On Google

OVERALL RATING

This is my second time renting a storage unit from Extra Space Storage. The managers, assistants and other staff have all been extremely helpful and kind. Rob has done everything possible to assist me with both rentals and has made sure that I retained the special price I found online for my second rental. The storage facility is clean, easy to access and I've felt that my belongings are safe. I would definitely recommend "ESS"!

Response from Extra Space Storage (4/20/2021)

Thank you, Nancy. We're glad we were able to assist you with your storage needs.

April 20, 2021

Mark E.

Posted On Google

OVERALL RATING

storage basics, clean, secure, easy access, good customer service, and a fair price. A perfect "10" on all counts.

Response from Extra Space Storage (2/20/2021)

Hello Mark, thank you for the rating! We’re happy to hear you had a great experience. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 19, 2021

Randall U.

Posted On Google

OVERALL RATING

Clean and easy to work with. Provided carts are a huge help for moving items. Hours are a little limiting though since access to your unit ends at 10 pm.

Response from Extra Space Storage (4/20/2021)

Hi Randall, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Our gate hours are meant to provide you with convenient, extended access to your unit outside of normal office hours. If you have questions about your access or would like to discuss whether or not 24/7 access is available, please call us at (919) 391-3701.

March 22, 2021

Amanda B.

Posted On Google

OVERALL RATING

Smooth, easy reservation process

Response from Extra Space Storage (3/28/2021)

Amanda, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 22, 2021

Good L.

Posted On Google

OVERALL RATING

Moving is already hectic. However, this place was convenient, clean, and affordable. AND to top off the site manager, Rob, is AMAZING. He went out of his way to help me through so much. Thks Rob.

Response from Extra Space Storage (3/23/2021)

Good, we are so happy to hear that Rob could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage!

March 12, 2021

Jo W.

Posted On Google

OVERALL RATING

Very clean and safe, nice facility and good customer service.

Response from Extra Space Storage (3/18/2021)

Thanks for the positive review, Jo! We work hard to keep our facilities safe and clean for our customers. Call us at 888-storage if you have any questions or need assistance with your rental!

February 18, 2021

carlos s.

Posted On Google

OVERALL RATING

Great customer service. Very transparent and they walk you through the best options

Response from Extra Space Storage (2/19/2021)

Thank you for the kind words, Carlos! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 18, 2021

Kirk S.

Posted On Google

OVERALL RATING

We’ve been customers for many years, and are always impressed with the responsible and professional way they manage this place, and how well-kept it is. Alan, the manager, is really friendly and helpful, and you just feel like he, and they in general, have your back. They actually found that we hadn’t properly locked out unit once, called us, and helped us get it secure ASAP.

Response from Extra Space Storage (2/18/2021)

Hi Kirk, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, friendly, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.

February 11, 2021

Edna R.

Posted On Google

OVERALL RATING

Helpful staff. Prompt.

Response from Extra Space Storage (1/28/2020)

Edna, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.

January 29, 2021

Belinda S.

Posted On Google

OVERALL RATING

Thanks so much for the great service. Everything about this location was 5 Star. Rob Sutherland was so helpful. We were moving out of state and this was our first experience with a storage facility. Rob explained everything so well. The facility is very clean and felt very safe.

Response from Extra Space Storage (1/30/2021)

Hi Belinda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 391-3701 or stop by the office if you need anything!

January 29, 2021

Bob C.

Posted On Google

OVERALL RATING

Alan was super helpful, thorough, articulate and anticipatory. Showed me around the facility as well. Thx.

Response from Extra Space Storage (1/30/2021)

We appreciate you taking the time to leave a rating, Bob! We're glad Alan was super helpful. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 27, 2021

J F.

Posted On Google

OVERALL RATING

My experience was top notch. Very professional and a extremely well managed property Highly recommend this facility

Response from Extra Space Storage (1/28/2021)

Thank you so much for your kind words, J. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 27, 2021

Paul M.

Posted On Google

OVERALL RATING

Excellent - available, on time, professional and friendly!

Response from Extra Space Storage (1/28/2021)

Hi Paul, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 22, 2021

Robert C.

Posted On Google

OVERALL RATING

Alan and Rob went a above and beyond to help my wife and I arrange for storage for her fathers wine collection. Everything happened very quickly and they made the process comfortable and efficient. I highly recommend them for any storage needs!!!

Response from Extra Space Storage (1/26/2021)

Thank you for the review, Robert! We pride ourselves on having a friendly, accommodating staff and are so happy that Alan and Rob were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

January 22, 2021

Marla H.

Posted On Google

OVERALL RATING

Very helpful and efficient management/staff. Quick to answer any questions or follow up if needed. Highly recommend.

Response from Extra Space Storage (1/26/2021)

Thank you for the kind remarks, Marla! We're so happy to hear we have your recommendation! If you need anything in the future, feel free to stop by or call us at 888-storage.

January 22, 2021

Barbie D.

Posted On Google

OVERALL RATING

Great secure place wonderful staff they keep it very clean monitored would definitely recommend.

Response from Extra Space Storage (1/23/2021)

Thank you for your feedback, Barbie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 9, 2021

LaNitra M.

Posted On Google

OVERALL RATING

10/10 recommendation! Extra Space Storage in Chapel Hill is a great facility to store your belongings and feel at ease with keeping them protected. The staff there are very professional and knowledgeable with providing the best fit for your personal needs of storage space. Alan is great!

Response from Extra Space Storage (1/10/2021)

Thanks for recommending Extra Space Storage, LaNitra. We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything!

January 8, 2021

Kirsten P.

Posted On Google

OVERALL RATING

Clean facility. Knowledgable staff. Reasonable rates. Would definitely recommend.

Response from Extra Space Storage (1/9/2021)

Hi Kirsten, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

December 19, 2020

M V.

Posted On Google

OVERALL RATING

Super clean and well lit unit. Service is great too. Feels super safe and bathrooms on site as well.

Response from Extra Space Storage (12/20/2020)

Thank you for your feedback, M! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 11, 2020

Lib H.

Posted On Google

OVERALL RATING

Easy sign up...nice staff...very clean storage bays...reasonable prices. Highly recommend.

Response from Extra Space Storage (12/12/2020)

Hi Lib, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

Frequently Asked Questions at 12330 US 15 501 N

Are storage units climate controlled at 12330 US 15 501 N?

How secure are storage units at 12330 US 15 501 N?

What is the smallest storage unit I can rent at 12330 US 15 501 N?

Does Chapel Hill have 24 hour access self storage?

What pest control and cleanliness measures are taken at 12330 US 15 501 N?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

US-15/US-501 and Smith Level Rd

Directions from the North

Drive south on US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.

Directions from the South

Drive north on US-15 N. Pass Manns Chapel Rd/Plaza Dr and continue north. Our facility will be on your right.

Directions from the East

Drive west on Mt Carmel Church Rd. Continue onto Culbreath Rd. Turn left onto Smith Level Rd. Turn right onto US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.

Directions from the West

Drive east on NC-54 E. Take the exit for Smith Level Rd. Turn right onto Smith Level Rd. Turn right onto US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.