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Extra Space Storage facility on 9323 Wright Hill Rd - Charlotte, NC
(173 REVIEWS)

Charlotte self storage at 9323 Wright Hill Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7568

Directions

Intersections/Landmarks

W Mallard Creek Church Rd and I-85

Directions from the North

Drive south on I-85 S. Take Exit 46. Turn left onto W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.

Directions from the South

Drive north on I-85 N. Take Exit 46A. Turn right onto W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.

Directions from the East

Drive west on E Mallard Creek Church Rd. Turn left onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.

Directions from the West

Drive east on W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.

Frequently Asked Questions at 9323 Wright Hill Rd

What sizes of self storage units are available for rent at 9323 Wright Hill Rd?

What is the average height of a storage unit at 9323 Wright Hill Rd?

How secure are storage units at 9323 Wright Hill Rd?

How far in advance do I need to reserve a storage unit at 9323 Wright Hill Rd?

Does 9323 Wright Hill Rd have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 18, 2022

Jose A.

Posted On Google

OVERALL RATING

Kody M. and Devin K. we’re very helpful. They made me feel comfortable with my purchase with all the details they gave me . Thanks, would definitely recommend !

Response from Extra Space Storage (6/18/2022)

We're grateful for your rating, Jose. We're glad Kody M. and Devin K. were very helpful and made you feel comfortable with your purchase. Call us at (980) 613-8360 if you have any questions or need assistance with your rental!

June 13, 2022

Lucky L.

Posted On Google

OVERALL RATING

Solid storage unit place. I like that it's up on a hill. Plenty of ground level storage. It's kept quite clean. I wish it was accessible past 10pm.

Response from Extra Space Storage (6/13/2022)

Hi Lucky, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office if you need anything.

May 24, 2022

Hollis T.

Posted On Google

OVERALL RATING

Antonio was extremely helpful and personable. He was so accommodating as we changed storage units. Very professional and knowledgeable with fantastic customer service!

Response from Extra Space Storage (5/24/2022)

Thank you for the review, Hollis! We pride ourselves on having a friendly, accommodating staff and are so happy Antonio was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 23, 2022

STyler S.

Posted On Google

OVERALL RATING

I have mixed feelings about this place. The price continues to increase. I get it, market rates are increasing so I'm understanding of that. BUT.. we were one of the units that was broken into last month. Luckily nothing was damaged but this shows there are definitely some issues with their definition of "secured." For compensation we were given a " free" replacement lock and an apology and that was it. No discounted rate for the next month for the inconvenience of having to leave work and come to the unit, fill out a police report, and search through all our items to make sure nothing was damaged. Like clock work $109 came out of our account. That was disappointing to say the least. The positive is that for the most part the staff members are kind so no complaints there. It's a storage unit that's safe-ish with comparable market rates, that gave us subpar customer service when we needed it most.

Response from Extra Space Storage (4/23/2022)

Hi Styler, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-786-7243?

April 19, 2022

sri a.

Posted On Google

OVERALL RATING

I really like this storage space. Very clean, Secured and well maintained units. Samatha Hopkinson store manager she is very helpful and patient giving the all details and showing the storage units and Answering all questions Must recommend storage units.

Response from Extra Space Storage (4/19/2022)

Thank you for your feedback, Sri! Providing renters with clean and secure facilities is our top priority. We're glad Samantha was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 16, 2022

Sauce's S.

Posted On Google

OVERALL RATING

Samantha was very helpful and also friendly ?? Highly recommend THIS extra Space storage

Response from Extra Space Storage (4/16/2022)

Thanks for the kind words, Sauce's! We're glad Samantha was very helpful and friendly. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (980) 613-8360 if you need anything.

March 21, 2022

Lee S.

Posted On Google

OVERALL RATING

Clean facility and friendly customer service. I recommend this facility for your storage needs.

Response from Extra Space Storage (3/21/2022)

Hi Lee, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

March 20, 2022

SW T.

Posted On Google

OVERALL RATING

Samantha was Extraordinary! I needed to nab a storage for a move, and she was ready, knowledgeable, patient, professional and KIND! Thank you!

Response from Extra Space Storage (3/20/2022)

Hello, Sw. Thank you for the 5-star review! We're so happy Samantha could help. Call us at 888-storage if you have any questions or need assistance with your rental!

March 19, 2022

George D.

Posted On Google

OVERALL RATING

Samantha was great! She helped me with the process. She was kind and walked me through all the steps. Highly recommend!

Response from Extra Space Storage (3/19/2022)

Thank you for the excellent rating, George! We're happy Samantha was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage!

March 18, 2022

PUNKIN

Posted On Google

OVERALL RATING

The experience was a breeze! I actually stumbled across this storage. I walked inside, the clerk was very friendly and knowledgeable about all the Units. I was able to describe what I needed and she accurately placed me with a sizable storage unit. The best part about this is the first month was free and there were no hidden fees! The first month is actually free none of that you pay the first month and get the next one free?? I would certainly recommend this business and especially this location. (Not sure if my location is mentioned)

Response from Extra Space Storage (3/18/2022)

Hi Punkin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 14, 2022

ANGELA v.

Posted On Google

OVERALL RATING

Appreciated all the assistance the wonderful ladies in the office offered with a unit that we cleaned out.

Response from Extra Space Storage (3/14/2022)

Hello, Angela. Thank you for the 5-star review! We're so happy we could help. Reach out to us at 888-storage whenever you need us!

March 2, 2022

JOHN B.

Posted On Google

OVERALL RATING

Nice facility with awesome staff.

Response from Extra Space Storage (3/3/2022)

Hello, John. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

February 26, 2022

Natorshia

Posted On Google

OVERALL RATING

Samantha was Excellent! Friendly and great customer service!

Response from Extra Space Storage (2/26/2022)

Thanks for the positive review, Natorshia! We are glad you had a great experience with Samantha. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 23, 2022

Adam B.

Posted On Google

OVERALL RATING

Samantha and Kerri are a pleasure to deal with. Very considerate and tolerable. They will work with you if you work with them you can just have to open to communication. Very friendly and accommodating to their customers needs

Response from Extra Space Storage (12/16/2021)

Thanks for the great review, Adam! We strive to provide accommodating, considerate, tolerable staff so it's great your experience reflects that. We're glad Samantha and Kerri were a pleasure to work with. Please call us at (980) 613-8360 if you have any questions!

February 23, 2022

Kevin G.

Posted On Google

OVERALL RATING

Your clerk was so helpful and informative! Samantha Hopkinson was very easy to work with, and very helpful. I definitely will recommend this location. 9323 Wright Hill Road Charlotte, NC 28262

Response from Extra Space Storage (2/23/2022)

Thanks for the kind words, Kevin! We're glad Samantha was so helpful and informative. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (980) 613-8360 if you need anything.

February 22, 2022

Cody J.

Posted On Google

OVERALL RATING

Kerri Brown was very helpful and pleasant to speak to.

Response from Extra Space Storage (2/22/2022)

Hello Cody. Thank you for the 5-star review! We're so happy Kerri could help. Please let us know if you need anything by emailing us at customerservice@extraspace.com!

February 20, 2022

Jalen J.

Posted On Google

OVERALL RATING

Fair prices and clean place

Response from Extra Space Storage (2/20/2022)

Jalen, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 16, 2022

4EvaStilo

Posted On Google

OVERALL RATING

Great service and helpful

Response from Extra Space Storage (4/8/2021)

Hi 4evastilo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (980) 613-8360 or stop by the office if you need anything!

February 8, 2022

sulayman d.

Posted On Google

OVERALL RATING

Very convenient and clean facility

Response from Extra Space Storage (2/11/2022)

Hi Sulayman, thank you for your review! We're so happy to hear that your experience with the convenience and cleanliness of the facility has been positive! Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 11, 2022

Angela H.

Posted On Google

OVERALL RATING

This storage company is very professional and extra clean. Although I thought it was a bit pricey, I enjoy the easy access and how well maintained the property and unit is. I would recommend this location to my friends.

Response from Extra Space Storage (1/11/2022)

Thanks for sharing your positive experience, Angela. We're committed to being your go-to stop for all your local storage needs! We appreciate you recommending us to your friends. Give us a call at 888-STORAGE if there is anything, we can do to assist you.