Our offices will be closed Monday, July 4th in observance of Independence Day. We will re-open for normal business hours on Tuesday, July 5th.
Extra Space Storage facility on 7800 Old Plank Rd - Charlotte, NC
(116 REVIEWS)

Charlotte self storage at 7800 Old Plank Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
Select a Unit Below

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Call for assistance

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7743

Directions

Intersections/Landmarks

NC-16 and Old Plank Rd

Directions from the North

Drive south on NC-16 S. Turn right onto Old Plank Rd. Our facility will be on your right.

Directions from the South

Drive north on NC-16 N. Turn left onto Old Plank Rd. Our facility will be on your right.

Directions from the East

Drive west on I-85 S. Take Exit 36. Turn right onto NC-16 N. Turn left onto Old Plank Rd. Our facility will be on your right.

Directions from the West

Drive east on I-85 N. Take Exit 30. Turn left onto I-485 N. Take Exit 16. Turn right onto NC-16 S. Turn right onto Old Plank Rd. Our facility will be on your right.

Frequently Asked Questions at 7800 OLD PLANK RD

Can you store a car in self storage at Charlotte?

Do I need climate controlled storage at 7800 Old Plank Rd?

Are there restrictions on what I can put in a storage unit in Charlotte?

Are packages accepted at storage units in Charlotte?

How far in advance do I need to reserve a storage unit in Charlotte?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 23, 2022

Tiffanie W.

Posted On Google

OVERALL RATING

You want to talk about excellent customer service then you want to talk about Extra Space Storage. Our time with them has been awesome. Never an issue with any team member. Everyone was always so pleasant, helpful and professional. The unit grounds were always clean and safe. We would highly recommend them to anyone looking for a really good storage facility. - T.Williams

Response from Extra Space Storage (6/23/2022)

Hi Tiffanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 2, 2022

Taylor L.

Posted On Google

OVERALL RATING

Secured my storage unit rental within MINUTES! The leasing process was extremely easy and smooth. I received a call within 15 minutes of requesting an online reservation. The storage manager, Tara, was super friendly and knowledgeable. I had called a month prior and remembered how professional she was so I made sure to keep the facility in mind until I was ready to move. Thank you, Tara!

Response from Extra Space Storage (6/2/2022)

Thank you for the excellent rating, Taylor! We're happy we were able to provide a smooth rental experience. We're glad Tara was super friendly and knowledgeable. Stop by our office if you need anything in the future!

May 30, 2022

K F.

Posted On Google

OVERALL RATING

This is one of the best storage places that I have done business with. From day one of calling to inquiry only. The pricing was right and immediately I got a unit and was able to utilize it in the same day. I guess I should add that all this was done within maybe 2 hours of them closing. I got a introduction and welcome call from Tara the site manager as well (within the 2 hours). Overall I am very please with everything and everyone. The location and the security within the storage unit inside and out as well. I would highly recommend this facility to anyone.

Response from Extra Space Storage (5/31/2022)

Thank you, K, for the great rating! It's wonderful to hear you had a positive experience with us and that Tara was welcoming and informative on our process. We are truly happy to have you store with us. We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! We want you to know that we are here to assist you with any further storage needs! Give us a call at (704) 449-0502 if anything comes up!

May 26, 2022

Amber K.

Posted On Google

OVERALL RATING

Very nice office staff. I had a cut on my leg and they hooked me up with some bandaids and gauze!

Response from Extra Space Storage (5/26/2022)

Hi Amber, thank you for your review. We're glad our team was very nice. If you ever need anything, feel free to stop by.

May 26, 2022

Richard T.

Posted On Google

OVERALL RATING

Tara from Extra Space Storage was friendly and very professional. I would definitely recommend Extra Space Storage to my relatives and friends.

Response from Extra Space Storage (5/26/2022)

Hi Richard, thank you for your review. We're glad Tara from Extra Space Storage was friendly and very professional. We appreciate you recommending us to your friends and relatives. If you ever need anything, feel free to stop by.

May 26, 2022

Christian T.

Posted On Google

OVERALL RATING

Tara was extremely helpful! She was quick in helping me get a new unit while I had movers waiting!

Response from Extra Space Storage (5/26/2022)

Hi Christian, thank you for your review. We're glad Tara was able to help! As always, give us a call at 888-storage if you need anything.

May 19, 2022

Kirk K.

Posted On Google

OVERALL RATING

Tara was great answering questions about the facility before completing the contract, and very well prepared for our check-in upon arrival at the location, which appeared well maintained and very organized.

Response from Extra Space Storage (5/20/2022)

Hi Kirk, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Tara reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 12, 2022

Shantail M.

Posted On Google

OVERALL RATING

WHAT CAN WE SAY OMG VERY CLEAN NICE STAFF GREAT LOCATION I REALLY LIKE THIS STORAGE COMPANY MY FAMILY BERNARD WILL DEFINITELY RECOMMEND THEM

Response from Extra Space Storage (5/13/2022)

Thanks for the kind words, Shantail! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (704) 449-0502 if you need anything.

May 12, 2022

Joy D.

Posted On Google

OVERALL RATING

Tara , the best ever cordial , friendly clean units easy process ????

Response from Extra Space Storage (5/12/2022)

Hi Joy, thank you for your review. We're glad Tara is very cordial. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

May 5, 2022

Andy C.

Posted On Google

OVERALL RATING

The clerk was very friendly and accommodating, facility is nice and clean, pricing is great.

Response from Extra Space Storage (5/5/2022)

Hi Andy, thank you for your review. We're glad the clerk was very friendly and accommodating. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Stop by our office if you need anything in the future!

May 4, 2022

Caleb C.

Posted On Google

OVERALL RATING

Pretty shocked at how easy it was to get a storage unit. I think it took me a grand total of 5 minutes to secure it, and the key was ready for me immediately at the facility.

Response from Extra Space Storage (5/4/2022)

Thanks for the review, Caleb! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 20, 2022

Clay M.

Posted On Google

OVERALL RATING

Tara was very kind and helpful

Response from Extra Space Storage (4/20/2022)

Thanks for the great review, Clay! We're glad Tara was very kind and helpful. Please call us at (704) 449-0502 if you have any questions!

April 16, 2022

Lester D.

Posted On Google

OVERALL RATING

Awesome experience and service

Response from Extra Space Storage (4/16/2022)

Hi Lester!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (704) 449-0502 or stop by the facility!

April 13, 2022

Mitzi S.

Posted On Google

OVERALL RATING

Nice clean unit. Pleasant experience with rental process and staff.

Response from Extra Space Storage (4/13/2022)

Hi Mitzi, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 5, 2022

Matthew E.

Posted On Google

OVERALL RATING

Great space, great experience! Tara was extremely helpful and never made us feel rushed.

Response from Extra Space Storage (4/5/2022)

Thank you, Matthew, for such a great rating! It's wonderful to hear you had a positive experience with Tara and that she was extremely helpful and made sure you never felt rushed. Give us a call at (704) 449-0502 if anything comes up!

March 27, 2022

Monteen G.

Posted On Google

OVERALL RATING

So far my things are safe so that's what matters

Response from Extra Space Storage (3/27/2022)

Thank you for your review, Monteen. We know how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! As always, give us a call at 888-storage if you need anything.

March 18, 2022

Ebony M.

Posted On Google

OVERALL RATING

Tara and Martin had great customer service, quick and easy. Provided everything I needed to make my transition easy.

Response from Extra Space Storage (9/24/2021)

Thanks for the positive review, Ebony! We are glad you had a great experience with Tara and Martin. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 3, 2022

Veronica T.

Posted On Google

OVERALL RATING

Extra space storage is a great place! The customer service experience was awesome and the process of getting a storage unit was very easy and friendly process

Response from Extra Space Storage (3/3/2022)

Thank you for the excellent rating, Veronica! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!

March 1, 2022

Willian P.

Posted On Google

OVERALL RATING

Personal muy amable y el lugar muy espacioso

Response from Extra Space Storage (3/1/2022)

Gracias por elegir a Extra Space Storage, Willian. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (704) 449-0502 , si tiene cualquier pregunta!

February 28, 2022

Debbie E.

Posted On Google

OVERALL RATING

Extra Space Storage went out of their way to make my experience a great one. Mark and Tara are both helpful, friendly and knowledgeable about their units. My storage needs were met in a timely manner and I would highly recommend Extra Space.

Response from Extra Space Storage (2/28/2022)

Hi Debbie, thank you for recommending us. We're glad Mark and Tara are both helpful, friendly, and knowledgeable about their units. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.