Springfield self storage at 1885 W 1st St

Nice facility. Great customer service from Tim, he explained everything well and made the process very smooth.

Very friendly, and organized! Quick and efficient as well.

Very clean and accessible. Has a nice amount of space and the people are nice.

Space is clean. Climate control is great to protect property. Access is easy yet secure. Staff is great at communication. For college students, easy in and out of contract.

Good clean place to store your extra things

Very clean facilities

They were very informative and helpful. Tim at the Springfield location is very nice and thorough.

Easy to deal with. Painless process. Manager was very knowledgeable.

Very impressed with the clean facility. The staff was very kind and very helpful. I would definitely recommend these to anyone. A little more than a normal storage unit. But well worth the price to have climate control so we don't pick up moldy furniture when we are ready for it.

Excellent service! Good location, convenient.

The process was quick and easy over the phone, and the man on the phone was very informative, having the answer to every question I had. Highly recommend.

Very clean facility and super nice, professional staff. The process was carefree from start to finish.

Incredibly easy to rent, especially online. Facility is spotless! Multiple entry points make it easy to access your unit no matter where it is inside.

This is very clean facility and well maintained. The staff is very friendly and helpful

Clean and friendly

Very convenient! Super clean, well lit and easy access. Employees were very helpful. The access to a flatbed cart helped with our move in.

I couldn't have asked for a better, more professionally handled experience at Extra Space Storage. Tim Jones was very attentive, he assessed every detail, and he offered options that met both my needs and my budget. The units are clean and spacious. I'd gladly recommend Extra Space Storage.

This place is very clean & convenient! Tina, the manager present was very helpful & courteous.

Very helpful and answered all questions fully.

The facility is clean and well maintained. Good customer experience from rental process, payment, clean restrooms, etc. However, moving in or out is a HUGE challenge. No loading dock, and only small doors with no door stops to keep them open as you’re manhandling your belongings through them. Further, there are VERY few dollies to assist with move in and move out (2 or 3?) and it’s a huge warehouse with possibly 100+ units. Forget getting a dolly on the weekend, which means you are hand carrying each and every box from your car to your unit. Due to the scarcity of said dollies, I think people lock the dollies up in their storage units so they have access to one when they next visit, causing the problem to perpetuate itself. Recommendation: Order more dollies so that there never seems to be too few, and they will stop being gobbled up by patrons. When you do safely inspections of units, charge an exorbitant fee if you find a dolly locked inside someone’s unit. ($200.00 to begin?) Have 6 or more at each entrance. These cannot be that expensive, and they make moving in and out much easier. The last Extra Space Storage I used was in Washington DC, a big East Coast city. They always had enough dollies to use, so don’t tell me it can’t be done.