Willoughby self storage at 36155 Reading Ave

Extra Space Storage facility on 36155 Reading Ave - Willoughby, OH
Extra Space Storage
36155 Reading AveWilloughby, OH 44094

Read 152 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located at the corner of Reading Ave and E 361st St, Extra Space Storage serves residents of Willoughby, Eastlake, Timberlake, Willowick, Wickliffe, and more. Locals will recognize our facility a few minutes north of the Target at Willoughby Commons.

A Versatile Self Storage Solution

Extra Space Storage on Reading Ave offers a wide range of storage units, vehicle storage, and exceptional security. We can accommodate residential and commercial storage needs in Willoughby!

Storage Units to Fit Your Needs

Units at our Willoughby storage facility come as small as 10x4 and as large as 10x40 with convenient features like indoor access, first-floor access, and drive-up access.

Secure Storage

Store valuable items with peace of mind at Extra Space Storage! Our facility is backed by advanced security measures like an on-site manager, video surveillance, and electronic gate access.

Vehicle Storage

Need to store a car, motorcycle, boat, or RV in Willoughby? Extra Space Storage has 8x20 outdoor parking spaces and 10x10 to 10x40 enclosed drive-up units, so we can handle vehicles of all sizes.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Convenient freeway access

Experience the Extra Space Difference

Not only does Extra Space Storage provide reliable self storage in a clean, secure facility, but our customer service is the best in the industry! Our friendly, professional staff is dedicated to your satisfaction, and they'll go above and beyond to ensure your needs are taken care of. Contact us today to reserve a storage unit in Willoughby!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0367

Recent Customer Reviews About This Facility

October 6, 2021

Donna G.

Posted On Google

OVERALL RATING

Just got a unit, and Lance was very forthcoming and informative with my options. Put my mind at ease that I was making a good choice.

Response from Extra Space Storage (10/6/2021)

Thank you for the great review, Donna. We're so glad you had a positive experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 4, 2021

Mary B.

Posted On Google

OVERALL RATING

Lance was a great help in getting my storage needs met. Very quick and thorough in answering all my questions and concerns.. Definitely an asset to your business. Thank you Lance.

Response from Extra Space Storage (10/4/2021)

Thanks for taking the time to leave us a review, Mary! We are so glad Lance could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

September 21, 2021

Calvin J.

Posted On Google

OVERALL RATING

Great service will do more business

Response from Extra Space Storage (9/21/2021)

Thank you for the kind words, Calvin! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 18, 2021

Barbara C.

Posted On Google

OVERALL RATING

Lance was very friendly and helpful. It was fast and efficient! The unit was clean and ready to go. Surrounding space clean.

Response from Extra Space Storage (9/18/2021)

Hi Barbara, thank you for your review. We're glad Lance was very friendly and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

August 4, 2021

Montago B.

Posted On Google

OVERALL RATING

Lance was knowledgeable about renting. He didn't have space at this time

Response from Extra Space Storage (9/1/2021)

Hi Montago, thank you for your review. We're glad Lance was knowledgeable about renting. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

July 29, 2021

kim c.

Posted On Google

OVERALL RATING

Lance from the Willowbe location was very helpful and patient in helping me set the storage up over the phone . missing a star because the app is horrible

Response from Extra Space Storage (8/24/2021)

Hi Kim, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, patient staff, so we are thrilled to hear that you had such a positive experience renting with Lance! We're sorry to hear you had a negative experience with our new mobile app. We will be sure to review your feedback internally to provide a better future experience there! We appreciate your business and are here to serve you, so give us a call at 888-storage if you need any future assistance.

July 29, 2021

Kassie R.

Posted On Google

OVERALL RATING

We had a wonderful experience working with Extra Space storage. We worked with site manager, Lance to arrange storage at two separate locations and he was extremely kind, organized and helpful. With his instruction, we were able to access our units with ease!

Response from Extra Space Storage (8/24/2021)

We are so happy to hear this, Kassie! Thank you for the 5-star review. We are so happy to learn about your wonderful experience with our facility and the site manager Lance. We strive to make things easy for our customers. Reach out if you ever need any assistance, please.

July 29, 2021

Chris B.

Posted On Google

OVERALL RATING

I spoke on the phone with Extra Space in Cleveland Ohio and they were very professional and efficient. I am writing this before actually using their facility, but so far they have been outstanding!

Response from Extra Space Storage (8/24/2021)

Hi Chris, thank you for the 5-star review! We are so happy to hear that the experience you had was efficient and professional. Let us know if you need anything, please.

July 16, 2021

Karim W.

Posted On Google

OVERALL RATING

I just want to say thank you to Mr. lance Reynolds He took his time to make sure that I receive a storage room. I had reserved and paid the storage but for some reason there was a glitch and nothing went through ! I’m so glad he was there when we needed him due to moving reasons he saved the day I couldn’t be more thankful for him !!! 100% would recommend anyone to him

July 16, 2021

Michele A.

Posted On Google

OVERALL RATING

Office staff is pleasant and helpful. Lance is a star!

July 3, 2021

JB L.

Posted On Google

OVERALL RATING

Lance is still great, made things simple and precise. Just moved my stuff out on the 7/1, everything was how I left it, no one had bothered it. Good service.

Response from Extra Space Storage (12/17/2019)

Thank you for the kind words, JB. We're glad Lance was informative and helpful! Our team is here to serve you, so give us a call at (440) 946-4666 if you need any future assistance.

June 23, 2021

Diane F.

Posted On Google

OVERALL RATING

Lance was wonderful! I was very stressed because of some problems I was having with my move back to Ohio, including taking care of the car situation. Lance was so helpful and made things a lot easier for me. Give him a raise. Diane Fahey. My lease just ended and, once again, Lance was very helpful with the transition. He does everything he can to assist his customers, and always gets back to you righr away.

Response from Extra Space Storage (5/13/2021)

Thank you for the kind words, Diane. We're glad Lance made things a lot easier for you. Thank you for choosing Extra Space Storage for your storage needs. Our team is here to serve you, so give us a call at (440) 946-4666 if you need any future assistance.

June 12, 2021

Dave

Posted On Google

OVERALL RATING

This was our first time renting a storage unit and Lance was so helpful and knowledgeable and made the process so easy!!

May 24, 2021

Bryoniya B.

Posted On Google

OVERALL RATING

Lance Reynolds was very helpful and he made sure i understood everything wonderful experience ??

May 17, 2021

Johnny B.

Posted On Google

OVERALL RATING

Lance was extremely helpful with every step of the process. Unit was clean and ready for us when we got there.

Response from Extra Space Storage (5/21/2021)

Hi Johnny, thank you for your review. We're glad Lance was extremely helpful with every step of the process. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

May 15, 2021

Brenda D.

Posted On Google

OVERALL RATING

All of my dealings (as a first time storage unit user) with Extra Space Storage, represented at the Willoughby location by Lance, have been pleasant and easy! Definitely recommend.

Response from Extra Space Storage (5/18/2021)

Thank you for taking the time to leave your feedback, Brenda! We're so happy to hear Lance was able to make your rental process easy! Give us a call at (440) 946-4666 if you need any future assistance.

May 14, 2021

greg B.

Posted On Google

OVERALL RATING

Awesome customer service. Lance always replies back promptly! I recommend this business.

Response from Extra Space Storage (5/17/2021)

Thanks for taking the time to leave us a review, Greg! We are so glad Lance could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 11, 2021

Diane F.

Posted On Google

OVERALL RATING

Lance was wonderful! I was very stressed because of some problems I was having with my move back to Ohio, including taking care of the car situation. Lance was so helpful and made things a lot easier for me. Give him a raise. Diane Fahey.

Response from Extra Space Storage (5/13/2021)

Thank you for the kind words, Diane. We're glad Lance made things a lot easier for you. Our team is here to serve you, so give us a call at (440) 946-4666 if you need any future assistance.

May 10, 2021

Hardeep S.

Posted On Google

OVERALL RATING

Mr lance , professional, humble and well respected man, keep it up , great customer satisfaction. I salute your great service. More power to you, thanks

Response from Extra Space Storage (5/12/2021)

Hi Hardeep Singh, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Lance! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 27, 2021

Mat K.

Posted On Google

OVERALL RATING

Smooth operation,in and out,very Professional team there, recommend Willoughby location.

Response from Extra Space Storage (4/29/2021)

Mat, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

1/4 mile off of 91/ Euclid exit / Off of Bydler Road near the rail road tracks, behind Target

Directions from the North

Drive south on Som Center Rd. Turn left at Walgreens onto Vine St. Turn right onto E 361st St/Beidler Rd. Cross Lakeland Fwy and continue straight. Turn left onto Reading Ave. Our facility will be immediately on the left.

Directions from the South

Drive north on Som Center Rd. Cross I-90 and continue straight. Turn right onto Euclid Ave. Turn left onto Beidler Rd. Pass Target and turn right onto Reading Ave. Our facility will be immediately on the left.

Directions from the East

Drive southwest on Mentor Ave. Cross Erie St and continue onto Vine St. Turn left onto Lakeland Blvd. Turn left onto E 361st St/Beidler Rd. Turn left onto Reading Ave. Our facility will be immediately on the left.

Directions from the West

Drive east on Vine St. Pass Walgeens and turn right onto E 361st St/Beidler Rd. Cross Lakeland Fwy and continue straight. Turn left onto Reading Ave. Our facility will be immediately on the left.