West Chester self storage at 611 Downingtown Pike

Extra Space Storage
611 Downingtown PikeWest Chester, PA 19380

Read 232 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located at the intersection of Downingtown Pike and Bradford Ave. across from Walgreens, Extra Space Storage is a convenient self storage solution for residents of West Chester, Windon, and West Goshen. Our facility is also accessible for residents of nearby apartments, such as Audubon Manor Apartments, Bradford Hall Apartments, Hannum Gardens Apartments, and Audubon Pointe Apartments.

Located Near West Chester University

Extra Space Storage is less than 2 miles from West Chester University, making us a great option for college students who need to store belongings over summer break or while studying abroad. With popular storage unit sizes for students, such as 5x5 and 5x10, along with great amenities and exceptional security, we offer everything students are looking for in a college storage solution!

Accessible Storage Units, Vehicle Storage, and More

At Extra Space Storage, we believe customers deserve an accessible and secure storage facility with all of the features that make storing easier. That's why we have a wide range of unit sizes, 24-hour security, vehicle storage, and more. We have what you're looking for in a storage facility!

A Wide Selection of Storage Units

We offer storage units ranging from small 5x5 units all the way up to large 15x20 units. Every storage unit at our Downingtown Pike facility comes with drive-up access, which allows you to pull a vehicle directly up to your unit to unload and load items. It's convenience you won't find anywhere else!

Vehicle Storage

Because all of our storage units are drive-up access, we're a great solution for vehicle storage in West Chester. For motorcycles and cars, we suggest 10x10, 10x15, 10x20, and 10x30 drive-up units. For larger vehicles like boats and RVs, we recommend 10x20, 10x30, and 15x20 drive-up units.

Excellent Security

Extra Space Storage on Downingtown Pike is committed to providing exceptional security so you feel comfortable storing your belongings with us. We have advanced security measures in place, including video cameras throughout our property and electronic-gate access with personalized codes.

Other Amenities and Services

  • Wide-drive aisles to accommodate large moving trucks

The Extra Space Storage Difference

From our clean, secure, and well-maintained facility to our friendly, professional staff, Extra Space Storage is dedicated to providing you with the best self storage experience in West Chester. Contact us today to tour our facility or to reserve a storage unit!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0369

Recent Customer Reviews About This Facility

20 of 232 reviews

April 28, 2021

Ken B.

Posted On Google

OVERALL RATING

Great customer service!

Response from Extra Space Storage (4/28/2021)

Thank you for the kind words, Ken! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 23, 2021

Diane P.

Posted On Google

OVERALL RATING

They go above and beyond

Response from Extra Space Storage (4/26/2021)

Diane, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 15, 2021

Michael D.

Posted On Google

OVERALL RATING

Jason and Jim were extremely helpful and kind. They both made our move much easier. Thanks!

Response from Extra Space Storage (2/19/2021)

Thank you for the kind words, Michael. We're glad Jason and Jim were able to help! Our team is here to serve you, so give us a call at (610) 430-7114 if you need any future assistance.

April 14, 2021

Linda W.

Posted On Google

OVERALL RATING

Jason was very friendly and helpful. Excellent customer service! He made the whole process easy.

Response from Extra Space Storage (4/17/2021)

Hi Linda, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that Jason made the whole process easy. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 11, 2021

Julio H.

Posted On Google

OVERALL RATING

Great place easy access and friendly staff!!

Response from Extra Space Storage (4/16/2021)

Hi Julio, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need assistance or have any questions.

March 27, 2021

Michael P.

Posted On Google

OVERALL RATING

Guys were super professional and courteous. They were able to answer all of my questions with integrity and confidence in their facility. Highly recommend this facility.

Response from Extra Space Storage (4/2/2021)

Thank you for the kind remarks, Michael! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

March 23, 2021

Sarah R.

Posted On Google

OVERALL RATING

I’ve been with Extra Space for several years and I was and continue to be met with the most positive salesmen. I can’t recommend them enough for your storage needs. Great customer service seriously goes a long way!

Response from Extra Space Storage (3/29/2021)

Thank you for the kind remarks, Sarah! We're so happy to hear we have your recommendation! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 21, 2021

Adam S.

Posted On Google

OVERALL RATING

Very easy to navigate website, find a storage unit in the size I needed and do the entire sign-up process online and over the phone with Jason, the manager. Facility and unit were clean, well-lit and secure and I had no issues moving into my unit.

Response from Extra Space Storage (3/27/2021)

Thank you Adam! We pride ourselves on keeping our storage facility clean, well lit, and secure and are thrilled to hear your experience reflects that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 19, 2021

Kevin M.

Posted On Google

OVERALL RATING

Good team that was helpful and extremely responsive. Made me feel comfortable with renting a storage unit from them.

Response from Extra Space Storage (3/25/2021)

Hi Kevin, thank you for your review. We're glad our team was helpful, extremely responsive, and made you feel comfortable with renting a storage unit from them. Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 19, 2021

Maria J.

Posted On Google

OVERALL RATING

Nice service

Response from Extra Space Storage (3/25/2021)

Hi Maria Janet, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (610) 430-7114 or stop by the office if you need anything!

March 15, 2021

douglas r.

Posted On Google

OVERALL RATING

My experience with everyone at ExtraSpace has been fantastic. Communication has been excellent and attentive. Many thanks and appreciation for Jim Bastian who helped me upgrade to a larger unit, who remembered my interest and called me when it was available. Great service and great attitudes, very professional and courteous staff. Highly Recommend!

Response from Extra Space Storage (3/15/2021)

Hi Douglas. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jim! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

March 15, 2021

Mark H.

Posted On Google

OVERALL RATING

Great Experience! Jason is Top Notch! Greta Asset to your Company!

Response from Extra Space Storage (3/21/2021)

Hello, Mark. Thank you for the review. We're so glad Jason could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 14, 2021

Jenny T.

Posted On Google

OVERALL RATING

I had a really great experience dealing with this storage facility thank you for taking care of my belongings

Response from Extra Space Storage (3/20/2021)

Thank you so much for your kind words, Jenny. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 13, 2021

Kelly D.

Posted On Google

OVERALL RATING

Incredibly helpful and convenient!

Response from Extra Space Storage (3/19/2021)

Thanks, Kelly! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! We are always available at 888-storage to help.

March 12, 2021

Asai R.

Posted On Google

OVERALL RATING

They were super helpful and kind. Explain everything in detail . Showed what type of unit they had available. 100 percent recommended.

Response from Extra Space Storage (3/18/2021)

Thank you for the kind remarks, Asai! We're so happy to hear we have your recommendation! If you need anything in the future, feel free to stop by or call us at 888-storage.

March 8, 2021

Nicole H.

Posted On Google

OVERALL RATING

Super easy to get in and store the unused items cluttering up my house.

Response from Extra Space Storage (3/13/2021)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Nicole! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 3, 2021

Christina S.

Posted On Google

OVERALL RATING

Rented a unit online, super quick and easy process!

Response from Extra Space Storage (3/8/2021)

Thank you for the excellent rating, Christina! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 3, 2021

Johnelle B.

Posted On Google

OVERALL RATING

Very welcoming, even with me showing up last minute to get a unit. Jason is amazing, even if he is a Marine Vet (#GoNavy), but in all seriousness, I'm new to the area & I felt very secure & valued as a new customer. He explained everything in detail so there is nothing left to question. I made a good choice??

Response from Extra Space Storage (3/3/2021)

We think Jason is great too! Thanks for the positive review, Johnelle. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out at 888-STORAGE if you need anything.

February 28, 2021

joseph k.

Posted On Google

OVERALL RATING

Was in a pinch. 1st time I ever needed "space"...fast, easy, CONVENIENT! 5 STAR SERVICE(S, D[!])

Response from Extra Space Storage (3/1/2021)

Thank you, Joseph K Martin. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 26, 2021

Stephanie K.

Posted On Google

OVERALL RATING

Jason is so easy to work with. I wanted to transfer to a larger unit. He not only talked through my options, but called me back when he thought of another one. Was very easy to transfer. Great customer service!!

Response from Extra Space Storage (3/4/2021)

Hi Stephanie, thank you for your review. We're glad Jason was so easy to work with, talked through your options, and called you back when he thought of another one. We're committed to providing excellent customer service. Don’t hesitate to reach out at 888-STORAGE if you need anything.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Easily accessible from Downtown West Chester and West Chester University on Downingtown Pike, near the Giant Supermarket

Directions from the North

Drive southeast on Downingtown Pike. Pass Bradford Plaza. Our facility will be on your left across from Walgreens.

Directions from the South

Drive northwest on Bradford Ave. Cross Downingtown Pike. Our facility will be straight ahead.

Directions from the East

Drive west on Hannum Ave. Continue onto Downingtown Pike. Our facility will be on your right across from Walgreens.

Directions from the West

Drive east on Strasburg Rd. Turn left onto Bradford Ave. Cross Downingtown Pike. Our facility will be straight ahead.