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Cumberland self storage at 197 Dexter St
Read 266 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8894
Recent Customer Reviews About This Facility
20 of 266 reviews
April 6, 2021
Emanuel Correia
Posted On Google
Clean, secure location. Staff was also very helpful.
April 6, 2021
Mariah Stewart
Posted On Google
This is the first time my husband and I have rented a storage unit. Dave and Gary were so helpful in answering all of my questions! They were so kind and friendly over the phone, and renting the unit was an easy process. When we arrived at the unit, we couldn’t believe how clean and safe it was there! I highly recommend Extra Space Storage, especially the Cumberland location. We will definitely be renting here for a while!
March 31, 2021
Julie D
Posted On Google
I am so impressed with your company!! I did not give notice that we were gradually emptying out our unit and was done sooner than expected. It just so happened that the day we finished with emptying the unit was the monthly billing date. They credited out debit card which I was so great full for as they did not have to do that. The professionalism was extraordinary! I highly recommend Extra Space Storage and will definitely use them again if needed! Thank you so much!!!
Response from Extra Space Storage (3/31/2021)
Hi Julie, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 26, 2021
John Douglas
Posted On Google
At first I didn't think it was going to go so well because they wanted to do everything over the phone with no personal contact, but it actually went perfectly and everything worked out better than I thought. Thanks!!!
Response from Extra Space Storage (3/27/2021)
Thanks for the awesome review, John! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.
March 23, 2021
Luis Hurtado
Posted On Google
What a great experience dealing with Gary, he is such a gentleman, very polite and professional, he offers excellent customer service. Reserving, then securing a storage unit was absolutely hassel free. I definitively recommend this place!!
March 23, 2021
Marcionilo Padrão
Posted On Google
I was very well attended, I had help from two employees who were working on Saturday. Ease to rent a space.
March 22, 2021
Dana Haruki
Posted On Google
Great customer service experience! Would recommend this facility to anyone
March 20, 2021
Chris Deberry
Posted On Google
Great guys really helped me out
March 10, 2021
Jae G
Posted On Google
Extra space always feels safe and clean!
Response from Extra Space Storage (3/10/2021)
Thank you for your feedback, Jae! Providing renters with clean and secure facilities is our top priority. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 25, 2021
Eufry Cabral
Posted On Google
The customer service is at an all time high
February 24, 2021
Tim Walker
Posted On Google
Prompt service and clean facility. Would recommend.
Response from Extra Space Storage (2/24/2021)
Hi Tim, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 8, 2021
Felecia DaSilva
Posted On Google
Very professional place I will come back if needed
January 30, 2021
John Paon
Posted On Google
I'm not crazy how they increased the price on me for $42 in the last year-and-a-half
Response from Extra Space Storage (2/1/2021)
Hi John, thank you for sharing your feedback with us. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
January 3, 2021
Diane Troiano
Posted On Google
I have rented a unit at this storage facility for almost 2 years and now I have just rented another one. I have received excellent customer service from Dave, who I mostly communicate with, and I have had conversations with Gary who is also very friendly and helpful. This facility is immaculate and very safe. Dave has gone above and beyond with helping us and I feel that these two gentlemen actual really care about their customers. Very refreshing to do business with people who care about the customers. Thank you!
Response from Extra Space Storage (1/3/2021)
Thank you for your feedback and for being a loyal customer, Diane! We're glad Dave provided excellent customer service. We're happy to hear Gary was very friendly and helpful. Providing renters with clean and secure facilities is our top priority. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
November 6, 2020
Pat Crowley
Posted On Google
Reasonable price and easy access
Response from Extra Space Storage (11/6/2020)
Pat, thank you for the review! We are so glad you are satisfied with your rental rate! Let us know if we can?do anything else to?assist you at 888-storage.
October 29, 2020
Gary Hasson
Posted On Google
I rented a unit to store a car for the winter. There was a lot stuff to do on the web site so I contacted Dave and he was very helpful completing the process.
Response from Extra Space Storage (10/30/2020)
Thank you for the review, Gary! We pride ourselves on having a friendly, accommodating staff and are so happy Dave was able to assist you! We are always available at 888-STORAGE to assist you.
October 27, 2020
Nat Hughes
Posted On Google
Dave & Gary at Extra Space Storage were very helpful- they were able to set me up with a unit quickly & efficiently- Thank you: great job!
Response from Extra Space Storage (10/27/2020)
Thank you for the review, Nat! We pride ourselves on having a friendly, accommodating staff and are so happy Dave and Gary were able to assist you! Feel free to reach out at any time at 888-STORAGE.
October 25, 2020
David Tanzi
Posted On Google
Both Gary and Dave at Extra Space Storage have been fantastic. I needed a vehicle storage compartment for my Corvette and Gary was kind enough to take me to one of the enclosed containers and show it to me. I spoke with both guys a few times on the phone and they were always pleasant and most informative each & every time. When it came time to renting a storage compartment Gary took me through every step of the way on the phone showing great patience with me. I would definitely recommend this facility dealing with either of those men 110%!!!!! Not only do they show exemplary customer service, they have some of the best rates around.
Response from Extra Space Storage (10/20/2020)
Hi David, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gary and Dave! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.
October 14, 2020
David Couchon
Posted On Google
great service!
October 7, 2020
Derek Duffy
Posted On Google
Dave was helpful, patient in answering all my questions, kept a safe distance at all times..over-all great experience
Response from Extra Space Storage (10/8/2020)
Hi Derek, we're glad Dave was helpful, patient in answering all your questions, and kept a safe distance at all times. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!
Frequently Asked Questions at 197 Dexter St
Are storage units climate controlled at 197 Dexter St?
How secure are storage units at 197 Dexter St?
Can you store a car in self storage at 197 Dexter St?
Can I store my boat in a storage unit at 197 Dexter St?
What is the largest outdoor storage space I can rent at 197 Dexter St?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Intersection of Dexter St and Curran Rd
Directions from the North
Drive south on Hines Rd. Turn left onto High St. Turn left onto Dexter St. Our facility will be on the right after Curan Rd.
Directions from the South
Drive north on Broad St. Turn right onto Mill St. Turn left onto High St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.
Directions from the East
Drive southwest on Newport Ave. Pass CVS and continue onto Highland Ave. Enter Rhode Island and continue onto Dexter St. Our facility will be on the left.
Directions from the West
Drive southeast on RI-123. Turn left at CVS onto Broad St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.