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Cumberland self storage at 197 Dexter St
Read 287 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8894
Recent Customer Reviews About This Facility
20 of 287 reviews
April 13, 2021
Bailey T.
Posted On Google
Gary was extremely helpful with finding the right size storage unit for our needs. He is knowledgeable, friendly and had great tips for when we are ready to place our belongings inside. Thank you for all of your help! ??
Response from Extra Space Storage (4/17/2021)
Thank you for the review, Bailey! We pride ourselves on having a friendly, accommodating staff and are so happy Gary was able to assist you! Feel free to reach out at any time at 888-storage.
April 6, 2021
Emanuel C.
Posted On Google
Clean, secure location. Staff was also very helpful.
Response from Extra Space Storage (4/12/2021)
Thank you for your feedback, Emanuel! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 6, 2021
Mariah S.
Posted On Google
This is the first time my husband and I have rented a storage unit. Dave and Gary were so helpful in answering all of my questions! They were so kind and friendly over the phone, and renting the unit was an easy process. When we arrived at the unit, we couldn’t believe how clean and safe it was there! I highly recommend Extra Space Storage, especially the Cumberland location. We will definitely be renting here for a while!
Response from Extra Space Storage (4/12/2021)
We really appreciate you taking the time to share your experience with us, Mariah! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dave and Gary! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
March 31, 2021
Julie D.
Posted On Google
I am so impressed with your company!! I did not give notice that we were gradually emptying out our unit and was done sooner than expected. It just so happened that the day we finished with emptying the unit was the monthly billing date. They credited out debit card which I was so great full for as they did not have to do that. The professionalism was extraordinary! I highly recommend Extra Space Storage and will definitely use them again if needed! Thank you so much!!!
Response from Extra Space Storage (3/31/2021)
Hi Julie, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 26, 2021
John D.
Posted On Google
At first I didn't think it was going to go so well because they wanted to do everything over the phone with no personal contact, but it actually went perfectly and everything worked out better than I thought. Thanks!!!
Response from Extra Space Storage (3/27/2021)
Thanks for the awesome review, John! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.
March 23, 2021
Luis H.
Posted On Google
What a great experience dealing with Gary, he is such a gentleman, very polite and professional, he offers excellent customer service. Reserving, then securing a storage unit was absolutely hassel free. I definitively recommend this place!!
Response from Extra Space Storage (3/30/2021)
Thank you so much for your kind words, Luis. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 23, 2021
Marcionilo P.
Posted On Google
I was very well attended, I had help from two employees who were working on Saturday. Ease to rent a space.
Response from Extra Space Storage (3/30/2021)
Hi Marcionilo, thank you for your review. We're glad our team was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 22, 2021
Dana H.
Posted On Google
Great customer service experience! Would recommend this facility to anyone
Response from Extra Space Storage (3/28/2021)
Thanks for the kind words, Dana! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.
March 20, 2021
Chris D.
Posted On Google
Great guys really helped me out
Response from Extra Space Storage (3/25/2021)
Hi, Chris! Thanks for the positive review, it means a lot to our team. Please call (401) 722-1211 if you have any questions about your rental.
March 10, 2021
Jae G.
Posted On Google
Extra space always feels safe and clean!
Response from Extra Space Storage (3/10/2021)
Thank you for your feedback, Jae! Providing renters with clean and secure facilities is our top priority. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 25, 2021
Eufry C.
Posted On Google
The customer service is at an all time high
Response from Extra Space Storage (3/3/2021)
Thanks for the positive review, Eufry! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?
February 24, 2021
Tim W.
Posted On Google
Prompt service and clean facility. Would recommend.
Response from Extra Space Storage (2/24/2021)
Hi Tim, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 8, 2021
Felecia D.
Posted On Google
Very professional place I will come back if needed
Response from Extra Space Storage (2/19/2021)
Thank you for your feedback, Felecia! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
January 30, 2021
John P.
Posted On Google
I'm not crazy how they increased the price on me for $42 in the last year-and-a-half
Response from Extra Space Storage (2/1/2021)
Hi John, thank you for sharing your feedback with us. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
January 3, 2021
Diane T.
Posted On Google
I have rented a unit at this storage facility for almost 2 years and now I have just rented another one. I have received excellent customer service from Dave, who I mostly communicate with, and I have had conversations with Gary who is also very friendly and helpful. This facility is immaculate and very safe. Dave has gone above and beyond with helping us and I feel that these two gentlemen actual really care about their customers. Very refreshing to do business with people who care about the customers. Thank you!
Response from Extra Space Storage (1/3/2021)
Thank you for your feedback and for being a loyal customer, Diane! We're glad Dave provided excellent customer service. We're happy to hear Gary was very friendly and helpful. Providing renters with clean and secure facilities is our top priority. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
December 24, 2020
William C.
Posted On Google
Effortless transaction, Dave was very knowledgable and helpful in making my decision. A+ experience.
Response from Extra Space Storage (12/26/2020)
Hello, William. Thank you for the review. We're so glad Dave could meet your storage needs. We are here to help at 888-storage, so let us know if you need anything!
December 18, 2020
Danny T.
Posted On Google
I was so glad to see how easy it was to get signed up for storage here. I was in a real pinch. These guys helped me out immediately and showed me how everything worked personally. I would recommend this place to everyone.
Response from Extra Space Storage (12/19/2020)
Thanks for the kind words, Danny! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.
December 9, 2020
Linda F.
Posted On Google
Gary was very nice to deal with. We had to do the whole set up over the phone because of Covid which he explained the whole process which went very smoothly. The whole complex is very clean as was my unit. Would definitely do business with them again.
Response from Extra Space Storage (12/7/2020)
Hi Linda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Gary reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 4, 2020
Craig C.
Posted On Google
Extra Storage Space in Cumberland, RI (197 Dexter Street) is an excellent storage facility. The staff is helpful and always professional. The team helped me find the right unit for my needs and the monthly rate was very fair. I rented a unit for many months and found the facility itself to be very secure, I have been there to access my unit during both the day and night. The unit itself was also very secure and the lock I received from the team was a solid durable key padlock. Definitely will return to Extra Storage Space for any future storage needs!
Response from Extra Space Storage (12/4/2020)
Thanks, Craig! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We work hard to meet the expectations of our customers, and we're happy we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
December 2, 2020
ESTEBAN4WD
Posted On Google
great customer service
Response from Extra Space Storage (12/2/2020)
Hi Esteban4wd, thanks for leaving a rating! We’re lucky to have customers like you. Don't hesitate to reach out if you need anything!?
Frequently Asked Questions at 197 Dexter St
Are storage units climate controlled at 197 Dexter St?
How secure are storage units at 197 Dexter St?
Can you store a car in self storage at 197 Dexter St?
Can I store my boat in a storage unit at 197 Dexter St?
What is the largest outdoor storage space I can rent at 197 Dexter St?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Intersection of Dexter St and Curran Rd
Directions from the North
Drive south on Hines Rd. Turn left onto High St. Turn left onto Dexter St. Our facility will be on the right after Curan Rd.
Directions from the South
Drive north on Broad St. Turn right onto Mill St. Turn left onto High St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.
Directions from the East
Drive southwest on Newport Ave. Pass CVS and continue onto Highland Ave. Enter Rhode Island and continue onto Dexter St. Our facility will be on the left.
Directions from the West
Drive southeast on RI-123. Turn left at CVS onto Broad St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.