Cumberland self storage at 197 Dexter St

Clean, secure location. Staff was also very helpful.

This is the first time my husband and I have rented a storage unit. Dave and Gary were so helpful in answering all of my questions! They were so kind and friendly over the phone, and renting the unit was an easy process. When we arrived at the unit, we couldn’t believe how clean and safe it was there! I highly recommend Extra Space Storage, especially the Cumberland location. We will definitely be renting here for a while!

I am so impressed with your company!! I did not give notice that we were gradually emptying out our unit and was done sooner than expected. It just so happened that the day we finished with emptying the unit was the monthly billing date. They credited out debit card which I was so great full for as they did not have to do that. The professionalism was extraordinary! I highly recommend Extra Space Storage and will definitely use them again if needed! Thank you so much!!!

At first I didn't think it was going to go so well because they wanted to do everything over the phone with no personal contact, but it actually went perfectly and everything worked out better than I thought. Thanks!!!

What a great experience dealing with Gary, he is such a gentleman, very polite and professional, he offers excellent customer service. Reserving, then securing a storage unit was absolutely hassel free. I definitively recommend this place!!

I was very well attended, I had help from two employees who were working on Saturday. Ease to rent a space.

Great customer service experience! Would recommend this facility to anyone

Great guys really helped me out

Extra space always feels safe and clean!

The customer service is at an all time high

Prompt service and clean facility. Would recommend.

Very professional place I will come back if needed

I'm not crazy how they increased the price on me for $42 in the last year-and-a-half

I have rented a unit at this storage facility for almost 2 years and now I have just rented another one. I have received excellent customer service from Dave, who I mostly communicate with, and I have had conversations with Gary who is also very friendly and helpful. This facility is immaculate and very safe. Dave has gone above and beyond with helping us and I feel that these two gentlemen actual really care about their customers. Very refreshing to do business with people who care about the customers. Thank you!

Reasonable price and easy access

I rented a unit to store a car for the winter. There was a lot stuff to do on the web site so I contacted Dave and he was very helpful completing the process.

Dave & Gary at Extra Space Storage were very helpful- they were able to set me up with a unit quickly & efficiently- Thank you: great job!

Both Gary and Dave at Extra Space Storage have been fantastic. I needed a vehicle storage compartment for my Corvette and Gary was kind enough to take me to one of the enclosed containers and show it to me. I spoke with both guys a few times on the phone and they were always pleasant and most informative each & every time. When it came time to renting a storage compartment Gary took me through every step of the way on the phone showing great patience with me. I would definitely recommend this facility dealing with either of those men 110%!!!!! Not only do they show exemplary customer service, they have some of the best rates around.

great service!

Dave was helpful, patient in answering all my questions, kept a safe distance at all times..over-all great experience