Extra Space Storage facility on 824 E 12th St - Chattanooga, TN
Extra Space Storage
824 E 12th StChattanooga, TN 37403

Read 364 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on E 12th St between Park Ave and Peeples St, Extra Space Storage serves Chattanooga residents near Southside Historic District, City Center, Martin Luther King, Fort Wood, Highland Park, Oak Grove, Park City, Southside Gardens, and more. Locals will recognize our facility near Dixie Produce.

Affordable Storage Near University of Tennessee at Chattanooga

Extra Space Storage on E 12th St is less than a mile from the UT Chattanooga campus. If you need self storage over the summer or while studying abroad, we're the convenient solution for you!

A Versatile Self Storage Solution

With a wide selection of storage units and storage lockers, climate-controlled storage, and advanced security features, Extra Space Storage has the Chattanooga self storage you're looking for!

Storage Units & Storage Lockers

Our Chattanooga storage facility offers reduced height storage lockers, as well as standard storage units ranging from 5x4 to 15x20 with convenient features like indoor access, first-floor access, and elevator access. We have the perfect space for you!

Secure Storage

Worried about storing valuable items? Extra Space Storage takes the safety of your belongings seriously, which is why we utilize security features like electronic gate access and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

Extra Space Storage works hard to deliver an excellent self storage experience for our customers. From our well-maintained, secure facility to our friendly, professional team, we go the extra mile to ensure your needs are taken care of. Contact us today to reserve a storage unit in Chattanooga!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8801

Recent Customer Reviews About This Facility

June 15, 2021

Its Y.

Posted On Google

OVERALL RATING

Tracy was outstanding and amazing help! I enjoyed ever second of my visit!

June 15, 2021

Monay B.

Posted On Google

OVERALL RATING

Ms.Tracy was very helpful and very respectful I just love her positive attitude I would recommend anyone to come get a storage here.

June 13, 2021

christopher b.

Posted On Google

OVERALL RATING

The size and layout is amazing. The on hand staff is extremely valuable. My two other storage facilities I use don't have this.

Response from Extra Space Storage (6/19/2021)

Thanks, Christopher! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Let us know if we can?do anything else to help at 888-storage.

June 12, 2021

Abbey T.

Posted On Google

OVERALL RATING

Craig and Tracy were both such a good help! I’ve used them for moving out of dorms, moving into a new apartment, and for moving into a home. Their prices are great and they treat students and military so amazing! Big thanks to Extra Space for being so helpful once again!

June 3, 2021

Alissa C.

Posted On Google

OVERALL RATING

Greg and receptionist are so friendly, provided me with all the info. I needed. Quickly got me into a unit! Affordable and nice.

Response from Extra Space Storage (6/10/2021)

Thank you for the review, Alissa! We pride ourselves on having a friendly, accommodating staff and are so happy Greg and his team were able to assist you! Feel free to reach out at any time at 888-storage.

May 24, 2021

Omni V.

Posted On Google

OVERALL RATING

Mr. Greg and Ms. Becky are amazing to me! They both made it extremely easy moving in which is always a plus when transitioning from one place to another. The facility and the grounds itself are extremely clean and nicely kept; I would highly recommend this place to anyone.

May 22, 2021

Davina R.

Posted On Google

OVERALL RATING

Omg, I am smitten with the Customer service and the facility is clean and convenient.

Response from Extra Space Storage (5/28/2021)

Hi Davina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 22, 2021

John R.

Posted On Google

OVERALL RATING

The Extra Space Storage team has been amazing at 824 E 12th St. Great customer service from Tracy and Becky, very clean facility and they are always willing to help. We will gladly recommend them to anyone.

Response from Extra Space Storage (5/22/2021)

We think our team is great too! Thanks for recommending us, John. We're committed to providing excellent customer service, so we are thrilled to hear that your experience with Tracy and Becky reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

May 17, 2021

hApril T.

Posted On Google

OVERALL RATING

Love this facility. Very clean and secure. Staff are wonderful!

Response from Extra Space Storage (5/19/2021)

Thank you for your feedback, Hapril! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 17, 2021

Malachi H.

Posted On Google

OVERALL RATING

Ask for Greg. He made my experience quick and easy. I even got a free month. Highly recommend.

Response from Extra Space Storage (5/21/2021)

Thank you for the excellent rating, Malachi. We are glad Greg was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-STORAGE if there is anything else we can do for you.

May 8, 2021

Linda R.

Posted On Google

OVERALL RATING

Friendly and helpful people. The place is clean and safe.

Response from Extra Space Storage (5/10/2021)

Thanks for the positive review, Linda! We work hard to keep our facilities safe and clean for our customers. If you ever need anything, feel free to stop by!

May 8, 2021

Jordan A.

Posted On Google

OVERALL RATING

This place is very awesome.The staff is great.Becky and Tracy are so nice.They even text me recommended movers.It is a great storage and I recommend it.

Response from Extra Space Storage (5/11/2021)

We think our team is great too! Thanks for recommending us, Jordan. We're glad Becky and Tracy are so nice and even texted you recommended movers. Stop by our office if you need assistance or have any questions.

May 6, 2021

Anna J.

Posted On Google

OVERALL RATING

Clean and great space and climate controlled makes the move experience less miserable!

Response from Extra Space Storage (5/8/2021)

Hi Anna, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.

May 6, 2021

Toccora P.

Posted On Google

OVERALL RATING

Great customer service, they have a really nice staff that aways smile and very welcoming. The facility is nice and clean and very spacious. I recommend 100%??.

Response from Extra Space Storage (5/8/2021)

Thank you for the kind words, Toccora! We're committed to providing excellent customer service. Let us know if we can?do anything else to help at 888-storage.

May 6, 2021

Tanya N.

Posted On Google

OVERALL RATING

This was our first time using a storage unit and had an absolutely amazing experience. The staff are very friendly and the units are clean! Feel very comfortable leaving our sons dorm stuff for the summer. Highly recommended!!

Response from Extra Space Storage (5/8/2021)

Thank you for your feedback, Tanya! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 4, 2021

Mahogany R.

Posted On Google

OVERALL RATING

Hugh facility!! Clean!! Well lit outside and inside!! Love the ease of access and Dolly carts!!

Response from Extra Space Storage (5/7/2021)

Thank you Mahogany! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Feel free to reach out at any time at 888-storage.

May 4, 2021

Matthew-Josiah A.

Posted On Google

OVERALL RATING

Tracy was amazing! She helped show me the facility and made sure I understood everything about the renting process.

Response from Extra Space Storage (5/7/2021)

Thank you for the kind words, Matthew-josiah. We're glad Tracy helped show you the facility and made sure you understood everything about the renting process. Our team is here to serve you, so give us a call at (423) 602-2285 if you need any future assistance.

May 4, 2021

tamiko w.

Posted On Google

OVERALL RATING

Becky and the staff were very friendly and the process was very quick and efficient. This is the 2nd year we have rented here for our daughter that is at UTC. I will continue to rent here when we need them.

Response from Extra Space Storage (5/7/2021)

Thank you, Tamiko. We're thrilled you had a positive experience renting with Becky! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

May 3, 2021

Fred M.

Posted On Google

OVERALL RATING

I talked with Tracy this morning and she and Becky are the reason I am using Extra Space Storage on E 12th. They both have excellent customer service. They both made me have full confidence that my property would be secure. Thank you both for your friendly manor and the confidence you built in me choosing Extra Space Storage on E 12th Street.

Response from Extra Space Storage (5/6/2021)

Hi Fred. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tracy. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 3, 2021

Stacy S.

Posted On Google

OVERALL RATING

Tracy and Becky are the absolute best!!! I can't express how delighted I was to meet them during our initial move in. First of all, this facility is one the cleanest and most organized storage buildings I've ever seen! When I arrived they were in the middle of sanitizing my space. I didn't mind the 2 minute wait if it meant I would get a completely clean and sanitized area. Tracy and Becky treated me like I was their favorite customer from the moment I stepped off the elevator!!! Don't waste time going anywhere else except Extra Space on E. 12th Street!!!

Response from Extra Space Storage (5/6/2021)

Hi Stacy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tracy and Becky! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you.

Frequently Asked Questions at 824 E 12th St

Are storage units climate controlled at 824 E 12th St?

How secure are storage units at 824 E 12th St?

What is the smallest storage unit I can rent at 824 E 12th St?

How tall are self storage units at 824 E 12th St?

How much will a 10x40 storage unit hold at 824 E 12th St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

E 12th St and Park Ave

Directions from the North

Drive south on US-27 S. Take Exit 1A. Merge onto MLK Blvd. Turn right onto Broad St. Turn left onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the South

Drive north on Broad St. Turn right onto 12th St. Continue onto Houston St. Turn right onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the East

Drive west on I-24 W. Take Exit 180A. Merge onto Rossville Blvd. Turn right onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.

Directions from the West

Drive east on I-24 E. Take Exit 180A. Merge onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.