Extra Space Storage facility on 824 E 12th St - Chattanooga, TN
4.0 (440 REVIEWS)

Chattanooga self storage at 824 E 12th St

824 E 12th St Chattanooga, TN 37403

Hours

Today's Gate: 06:00am-10:00pm
Today's Office: 09:30am-06:00pm
Today's Office: 09:30am-06:00pm
0 available units in this facility

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on E 12th St between Park Ave and Peeples St, Extra Space Storage serves Chattanooga residents near Southside Historic District, City Center, Martin Luther King, Fort Wood, Highland Park, Oak Grove, Park City, Southside Gardens, and more. Locals will recognize our facility near Dixie Produce.

Affordable Storage Near University of Tennessee at Chattanooga

Extra Space Storage on E 12th St is less than a mile from the UT Chattanooga campus. If you need self storage over the summer or while studying abroad, we're the convenient solution for you!

A Versatile Self Storage Solution

With a wide selection of storage units and storage lockers, climate-controlled storage, and advanced security features, Extra Space Storage has the Chattanooga self storage you're looking for!

Storage Units & Storage Lockers

Our Chattanooga storage facility offers reduced height storage lockers, as well as standard storage units ranging from 5x4 to 15x20 with convenient features like indoor access, first-floor access, and elevator access. We have the perfect space for you!

Secure Storage

Worried about storing valuable items? Extra Space Storage takes the safety of your belongings seriously, which is why we utilize security features like electronic gate access and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant

Experience the Extra Space Difference

Extra Space Storage works hard to deliver an excellent self storage experience for our customers. From our well-maintained, secure facility to our friendly, professional team, we go the extra mile to ensure your needs are taken care of. Contact us today to reserve a storage unit in Chattanooga!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8801

Directions

Intersections/Landmarks

E 12th St and Park Ave

Directions from the North

Drive south on US-27 S. Take Exit 1A. Merge onto MLK Blvd. Turn right onto Broad St. Turn left onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the South

Drive north on Broad St. Turn right onto 12th St. Continue onto Houston St. Turn right onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the East

Drive west on I-24 W. Take Exit 180A. Merge onto Rossville Blvd. Turn right onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.

Directions from the West

Drive east on I-24 E. Take Exit 180A. Merge onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.

Frequently Asked Questions at 824 E 12th St

Are storage units climate controlled at 824 E 12th St?

How secure are storage units at 824 E 12th St?

What is the smallest storage unit I can rent at 824 E 12th St?

How tall are self storage units at 824 E 12th St?

How much will a 10x40 storage unit hold at 824 E 12th St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

January 17, 2022

Kristy G.

Posted On Google

OVERALL RATING

I was able to rent over the phone and they gave me the best deal! When I arrived at the property I was treated so so good! All my questions were answered! What excellent customer service. Tracy and Carrie were wonderful

Response from Extra Space Storage (1/19/2022)

Hi Kristy, we're glad our team gave you the best deal! We're committed to providing excellent customer service. We think Tracy and Carrie are great too! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 14, 2022

Lennell S.

Posted On Google

OVERALL RATING

Carrie is so helpful

Response from Extra Space Storage (7/26/2019)

Thank you for the kind words, Lennell. We're glad Carrie was able to help! Our team is here to serve you, so give us a call at (423) 602-2285 if you need any future assistance.

January 13, 2022

Kourtniee W.

Posted On Google

OVERALL RATING

I have been using Extra Space Storage going on 2years. This facility is very clean and the staff is very polite. But what I don’t like is the rent for my unit keep changing without any notices. When I first got my storage I was paying $64 after two months it changed to $73 now it’s changing again to $103 and I just wish I know when they expect the rent to go up instead by text messages the same week my payment is due. I never had a storage unit were the rent change so much and for this reason I am very upset because the unit is not worth $103. After this month I will be finding a new storage space

Response from Extra Space Storage (1/13/2022)

Thank you for being a loyal customer, Kourtniee! We know that our customers value clean facilities and very polite staff, so we do our best to make sure we are able to provide that! We’re sorry to hear you’re unhappy with your rate. From time to time we adjust our customers’ rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call at 888-storage to discuss your rental in more detail.

January 12, 2022

michael j.

Posted On Google

OVERALL RATING

Most a some person

Response from Extra Space Storage (1/12/2022)

Hello, Michael. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (423) 602-2285.

January 10, 2022

Blake W.

Posted On Google

OVERALL RATING

Tracy has been super helpful every time I have ever needed anything. Facility is always spotless . Would highly recommend Extra Space Storage

Response from Extra Space Storage (9/8/2020)

Hi Blake, your kind words are appreciated! We make it a priority to provide clean, well-maintained storage facilities and are so glad to hear your experience reflects that. We're so happy to hear our storage facility has your recommendation! Give us a call if we can provide any assistance or additional self storage in the future.

January 7, 2022

jadarius s.

Posted On Google

OVERALL RATING

I want to give a special thanks to Tracy Purley for being very nice and easy person to work with. She explained every thing in a very understanding full way. A well recommended person

Response from Extra Space Storage (1/8/2022)

Thank you for the kind remarks, Jadarius! We're so happy to hear Tracy earned your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

January 6, 2022

Thomas B.

Posted On Google

OVERALL RATING

Carrie was very helpful getting me into my unit after losing my lock keys!! Great customer service!!!

Response from Extra Space Storage (1/6/2022)

Hello, Thomas. Thank you for the review. We're so glad Carrie could meet your storage needs. Please stop by the office if you need anything!

January 6, 2022

Madison H.

Posted On Google

OVERALL RATING

Tracy was so helpful! We absolutely love her! Great experience.

Response from Extra Space Storage (11/16/2021)

Hi Madison, thanks for leaving a 5-star rating! We're glad Tracy was so helpful. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 18, 2021

Tanya N.

Posted On Google

OVERALL RATING

Carrie was here doing the time we visited. She was very personable and courteous. I used the restroom in the facility and it was so clean and smelled cleaned. That is so rare. I got great customer service with a smile and a clean restroom.

Response from Extra Space Storage (12/20/2021)

Hi Tanya, thank you for your review! We're so happy to hear that your experience with Carrie and the cleanliness of the facility has been positive! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

December 18, 2021

Merrill N.

Posted On Google

OVERALL RATING

Outstanding storage units and customer service is always very helpful and friendly. Thanks guys!

Response from Extra Space Storage (12/20/2021)

Thank you for the kind words, Merrill! We're committed to providing excellent customer service. Reach out to us at 888-storage whenever you need us!

December 16, 2021

Jon B.

Posted On Google

OVERALL RATING

Great place very friendly staff

Response from Extra Space Storage (12/16/2021)

Hi Jon!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (423) 602-2285 or stop by the facility!

December 15, 2021

Karen F.

Posted On Google

OVERALL RATING

Great customer service by Carrie and Tracy will for sure be back

Response from Extra Space Storage (12/15/2021)

Thanks for the positive review, Karen! We are glad you had a great experience with Carrie and Tracy. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 9, 2021

Kwesi F.

Posted On Google

OVERALL RATING

Kerry and Tracy wonderful customer service Lovely ladies ??

Response from Extra Space Storage (12/9/2021)

Hi Kwesi, thank you for your review. We're glad Kerry and Tracy have wonderful customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 9, 2021

Steven M.

Posted On Google

OVERALL RATING

Worked with two amazing people when I contacted Extra Space Storage. Traci and Carrie were great to work with. They truly understand what great service is. Both of these ladies were extremely helpful, and so very easy to work with. Because of their professional approach and caring attitude I would strongly recommend Extra Space Storage to anyone needing this service. Thank you for hiring such great people.

Response from Extra Space Storage (12/9/2021)

Hi Steven, thank you for your review. We're glad Traci and Carrie were great to work with, truly understand what great service is, and were extremely helpful. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

December 9, 2021

Nimani T.

Posted On Google

OVERALL RATING

Carrie and Tracy were amazing. I loved the experience!!!!

Response from Extra Space Storage (12/9/2021)

We think Carrie and Tracy are great too! Thanks for the positive review, Nimani. Stop by our office if you need assistance or have any questions.

December 8, 2021

Chardel G.

Posted On Google

OVERALL RATING

Carey and Tracy are Always so helpful and informative for my husband and I. The Environment is Awesome

Response from Extra Space Storage (12/8/2021)

Thanks for the great review, Chardel! We're glad Carey and Tracy were so helpful and informative. Please call us at (423) 602-2285 if you have any questions!

December 6, 2021

Jennifer M.

Posted On Google

OVERALL RATING

Carrie did an excellent job.

Response from Extra Space Storage (12/6/2021)

Hello Jennifer, we are grateful for your review! Thank you for recognizing Carrie and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (423) 602-2285 if you need anything.

December 6, 2021

Tamia S.

Posted On Google

OVERALL RATING

Becky was extremely helpful!

Response from Extra Space Storage (12/7/2021)

Hello, Tamia. Thank you for the review. We're so glad Becky could meet your storage needs. Please stop by the office if you need anything!

November 30, 2021

Brian K.

Posted On Google

OVERALL RATING

Great experience !

Response from Extra Space Storage (12/2/2021)

Hello, Brian. Thank you for the 5-star review! We're so happy we could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

November 29, 2021

Katlyn “.

Posted On Google

OVERALL RATING

Haven’t decided anything yet but amazing customer service! The lady who called me was so polite and helpful she did a great thorough job of explaining things too me!!

Response from Extra Space Storage (12/3/2021)

Katlyn, thank you so much for the review! We strive to provide a helpful and polite team for our customers so it's great your experience reflects that. Stop by our office or give us a call at 888-storage if you need anything in the future!

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