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3600 West End Dr
Henrico, VA 23294
Distance: 2.13 miles
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Richmond Self Storage at 9001 Old Staples Mill Rd
Read 179 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Variety of Storage Unit Sizes
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1578
Recent Customer Reviews About This Facility
20 of 179 reviews
January 21, 2021
Sammy Edwards
Posted On Google
The staff is very nice and the unit is perfect for is and provides enough space for what we need. I love that there is a gate because it makes me feel like everything is more secure. Just a great place all around and the prices are really nice as well!
Response from Extra Space Storage (1/22/2021)
Thanks for the awesome review, Sammy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
January 8, 2021
John L. Donelson
Posted On Google
I was a bit concerned if the space would be large enough for my stuff. There was enough space and a little more. Couple that with a reasonable price, and I'm good. Shawn was a great help, and very friendly.
January 4, 2021
Marcia Oliva
Posted On Google
excellent customer service!!!!! Very happy with the price and the quality of the space
December 27, 2020
Trisha Crossin
Posted On Google
The guy working Christmas Eve was super busy, but took the time to cut the lock off my unit for me because I needed to get in the unit before Christmas. A+++.
Response from Extra Space Storage (12/27/2020)
Thank you for the kind words, Trisha. We're glad our manager was able to help! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
December 9, 2020
Chris Keith
Posted On Google
I don’t usually leave google reviews, but this place deserves 6 out of 5 stars, seriously! I’ve been storing with them for almost a year and they really strive for customer satisfaction. I got a ridiculously good deal back in July, a 15’x 8’ climate controlled unit with insurance for less than $100!! Come on, people, you cannot beat that ANYWHERE. It was a limited time offer so the price went back to it’s normal rate this month. It wasn’t bad, but I forgot that the deal was up in December. Shawn and Sarah were very understanding and accommodating. They filed a complaint for me with the corporate office and were able to knock off 50% of the increase! I was not expecting anything to be honest, but they really went the extra mile to help me out. Now that’s CUSTOMER SERVICE!
Response from Extra Space Storage (12/9/2020)
Thanks for your kind words, Chris. We do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! We pride ourselves on having a friendly, accommodating staff and are so happy Shawn and Sarah were able to assist you! Thanks for your review and for allowing Extra Space to provide your storage solutions. Please stop by the office or reach out to us at 888-storage if you have any questions!
November 24, 2020
Kenneth Dixon
Posted On Google
Lovely and vivacious SARA She got me my storage unit Needed to hold all stuff ????????????
Response from Extra Space Storage (11/24/2020)
Thank you for the kind words, Kenneth. We're glad Sara got you your storage unit. Our team is here to serve you, so give us a call at (804) 262-7503 if you need any future assistance.
November 22, 2020
universal endeavors
Posted On Google
So far I'm liking this place. I can say other places nearby are less expensive but all in all I think one gets more for the dollar here as well as being a fairly new construction.
Response from Extra Space Storage (11/23/2020)
Thanks for the positive review, Universal! We are glad you had a great experience with us. Don't hesitate to reach out if you need anything!?
November 19, 2020
Debbie Banks
Posted On Google
Sarah is always very kind, and a pleasure to deal with.
Response from Extra Space Storage (11/19/2020)
Hi Debbie, thank you for your review. We're glad Sarah is always very kind. Don't hesitate to reach out at 888-STORAGE if you need anything!
November 17, 2020
Steven Fausett Jr
Posted On Google
Fast friendly service. Great location and super clean!
Response from Extra Space Storage (11/17/2020)
Hi Steven Fausett, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 262-7503 or stop by the office if you need anything!
October 10, 2020
Tawanna Jones
Posted On Google
Customer service outstanding.
Response from Extra Space Storage (10/10/2020)
We appreciate you taking the time to leave a rating, Tawanna. We're glad we could provide outstanding customer service. Please stop by the office if you need anything.
September 30, 2020
Casey Price
Posted On Google
Wonderful service from Sarah.
Response from Extra Space Storage (9/30/2020)
Hi Casey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 262-7503 or stop by the office if you need anything!
September 20, 2020
J Jrock
Posted On Google
Sara has amazing customer service. She does a phenomenal job at this facility.
Response from Extra Space Storage (9/21/2020)
We appreciate you taking the time to leave a rating, J. We're glad Sara provided amazing customer service. Please stop by the office if you need anything.
September 20, 2020
Caleb Nelson
Posted On Google
Really appreciate the help from the young lady Sarah rose. Not sure if we will rent yet, but she was very knowledgeable. If we need storage this will be the place.
Response from Extra Space Storage (9/20/2020)
Hello, Caleb. Thank you for the review. We're so glad Sarah could help. If you need anything in the future, feel free to stop by or call us at 888-STORAGE.
September 18, 2020
RODOVISED TELEVISON COMMUNITY TELEVISION
Posted On Google
Convenient Location, Great Pricing, no in person/ contact required can set everything up via the online website/app. Highly Recommend!
Response from Extra Space Storage (9/19/2020)
Rodovised Televison Community, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We really appreciate the recommendation. Don't hesitate to reach out if you need anything!?
September 18, 2020
Lacey Whitmyer
Posted On Google
Always a pleasure working with Sarah. She is always ready to help and has the best personality. She is truly an amazing person.
Response from Extra Space Storage (9/19/2020)
We appreciate your rating, Lacey. We're glad Sarah was a pleasure to work with. Stop by the office if you need anything!
September 18, 2020
Anton Jack
Posted On Google
Sarah was great. Answered all my questions and was wonderful to deal with. My wife and I really enjoyed the process. We did not have to come in to rent, we were allowed to do it over the phone.
Response from Extra Space Storage (9/19/2020)
Our team is grateful for your rating, Anton. We're glad Sarah was great and answered all of your questions. Please contact us at (804) 262-7503 if you have any questions.
September 18, 2020
Kim Alexander
Posted On Google
Steve is hilarious and a big help and very detailed with the information. Very appreciated to have him and I look forward to seeing when I go!
September 16, 2020
baronr33
Posted On Google
Very friendly staff.. Very easy to get a storage unit and their prices are better than most
Response from Extra Space Storage (9/16/2020)
Hi Baronr33, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!
September 6, 2020
Shirley Seenes
Posted On Google
Excellent place to rent!!! Staff is amazing and really helpful!!
Response from Extra Space Storage (9/7/2020)
Hi Shirley, thank you for your review. We're glad our team was able to help! Let us know if you need any future assistance!
September 3, 2020
Mark Mendizabal
Posted On Google
Accommodating, helpful, courteous and patient. Thank you!
Response from Extra Space Storage (9/4/2020)
Thank you for the review, Mark! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything!?
Frequently Asked Questions at 9001 Old Staples Mill Rd
How secure are storage units at 9001 Old Staples Mill Rd?
What sizes of self storage units are available for rent in Henrico, VA?
What can a storage unit be used for in Henrico, VA?
Are storage units climate controlled in Henrico, VA?
Do I have to sign a lease to get a storage unit in Henrico, VA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Old Staples Mill Rd and Staples Mill Rd
Directions from the North
Drive south on Staples Mill Rd. Turn left onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the South
Drive north on Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the East
Drive west on E Parham Rd. Turn right onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the West
Drive east on E Parham Rd. Turn left onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.