Richmond Self Storage at 8025 Midlothian Turnpike

Great customer experience. Nice clean and secure facility.

Fantastic customer service-I was in a hurry to get home and pack and Marshall was wonderful! He got me in and out in a flash! The unit is huge and the rate is the cheapest around! Highly recommend Extra Space .com!!!

Marshall was very informative and polite. He handled my situation with ease. I appreciate his help and expertise.

The customer service was great. Marshall and Valerie were informative and thorough. Got the exact unit to fit my needs quickly, and for a reasonable price at that.

Dana was incredibly efficient in advising me of the best moving box kit for my needs. I called ahead and picked up in a flash. She communicated clearly, politely and was a wonderful advisor. She also helped me carry everything out to my car. I don’t often leave reviews, but am now because of her stand out exemplary behavior. Fantastic team members like her are gems and should be recognized as such. She’s currently the assistant manager, but she did such an awesome, perfect, job, I thought she was the manager!!! Standing ovation! Excellent customer service, I highly recommend Dana.

Marshall and crew are always helpful and professional.

Everything was great, Marshall is a very nice person! I recommended 100%

I had an amazing experience and marshall was the best and an amazing worker! He deserves a raise!

Great customer service and super friendly...thank you

Dana is fantastic! Moving is stressful enough and moving into storage isn’t ideal, but Dana took care of everything. She was very professional, patient with my 1000 questions and very personable. A real pleasure to work with. Thank you Dana!!

Mr Marshall was very knowledgeable and took time to explain the whole process i would highly recommend this rental property for your goods

Very nice , clean and friendly staff.

The experience at Extra storage was great. Mr Marshall handled my storage bill concerns very professional. The postal service had not delivered the mail and this cause an issue with payment. I am happy to say the matter is resolved.

Marshall was absolutely amazing!! Polite, knowledgeable and efficient!!! Best experience of moving so far!!!!!

Excellent service!

Excellent service!!!!!

Very easy online enrollment... manager walked me through while on the phone. Was done in 5 minutes!

Customer service is great and they work with you if you have trouble paying your storage unit.

I have had a very pleasant experience renting my unit with Extra Space. Both the representative I spoke with, Raquel, and Marshall on site were extremely knowledgeable and helpful. They made renting my unit a breeze! This is not the first time I have rented with Extra Space Storage and people like Marshall and Raquel are why I always return with my storage needs.

(Translated by Google) Extra space storage is very good service is excellent. If I need it again, I know I can come back. Thanks for your service. (Original) Extra space storage es muy bueno el servicio es excelente. Si lo vuelvo a necesitar se que puedo volver . Gracias por su servicio.