Chattanooga Self Storage at 706 Ashland Ter

Wesley was wonderful to work with, and the storage space is immaculate. The whole process was smooth, and efficient.

Wesley was amazing and so helpful. He made the process completely painless and explained everything in such a clear way. Thanks so much Wesley! You deserve a raise!

Thanks, Wesley, for all your help in getting us settled with our storage units. The units are new, clean and bright.... and within our AFFORDABILITY...Could not have done it otherwise.

Talked with Steven at the home office first. He was awesome. Very friendly, helpful, and upbeat. Did an amazing job of helping me find the right size of storage. Then, Wesley at the Ashland Terrace location was equally awesome. He made it super easy and quick to get into a great storage unit. I cannot recommend these guys enough. This has been the most positive storage experience I have ever had.

This facility is new and I love it. It's super clean. The app is super easy to use. If you have to call customer service as I did because I was messing up and it was after hours they're quick to answer, polite and thorough and they get your problem solved. The manager Wesley H. He is awesome, you can't help but like him. And the prices are phenomenal..You absolutely will not find a lower price on climate control self storage. My son has storage at a different facility and he's literally paying five times more than what I am.

Kassidy was great! Thank you

So here’s the deal: I’ve never had to rent many storage units in my life. 3 come to mind, but none has been as easy, amenity-filled, and cost effective as this experience. I got a wonderfully large, climate controlled, and inexpensive unit from the comfort of my phone, on my own time. When I didn’t finish my application right away, these guys use tech-savvy tools to reach out via phone to see if I had any questions or concerns… and not some robot or call center rep., the actual staff at the property. And it wasn’t a pushy sales call, which I always despise. I’m an informed consumer and know when I do or don’t want to spend my money, and I know the talking points of a sales script. That’s absolutely not what this was. I arrive and my lock I purchased was already conspicuously placed inside the unit door so I could move in on my schedule. Carts were available, the facility features high, gap-free gates for our privacy… honestly the only issue I had was forgetting the code for the exterior door, and there was even another tenant close by who gladly helped. I don’t think I’ve usually liked my neighbors in an apartment, much less a storage unit lol. Like I said, the best part was price. U-Haul manages a facility down the street that, at largest, is over $150/month. I got a unit that was about 1/4 LARGER, also climate controlled, for pretty much 1/3 of the price! (And that included rental insurance on my belongings)… Until the housing market allows me a house with space for cars, mowers, tools, holiday decorations, and all my random nonsense, this place has earned a customer for (hopefully not, all jokes considered) life.

New looking very clean, easy access, perfect for what we are needing.

Wesley and Tammy are very knowledgeable and kind. They made the move-in process a breeze! The facility is extremely clean and conveniently located off of Ashland Terrace. I would highly recommend using Extra Space Storage!

Easily the best experience I’ve had, customer service is a 10/10. Wesley was very patient and personable. He went above and beyond to make sure we found exactly what we were looking for and comfortable making this decision. The facility itself has amazing security and was impressed with how nice it was!