Each month at Extra Space Storage, we recognize employees who go above and beyond in caring for our customers with our Customer Care Award. We’re happy to announce Dante Collins as the June 2021 recipient.
Collins is an Assistant Store Manager in Pasadena, MD, and the recipient of our June award because of his ability to provide memorable customer experiences like this:
“Customer service AAA-rated, especially Dante. He is totally committed to both the company and the customer. I have rented several storage spaces over the years at other competitor facilities and Extra Space Storage. I will never rent anywhere else. The premises are always clean, and it is a safe place to be regardless of the time of day. I have most recently emptied my unit only because I am making life changes and don’t need the rental space right now. As soon as that changes, I will go straight back to Extra Space Storage. I could not be more satisfied. Customer service means everything to me, and the employees at this particular location are a class act!”
When reading customer reviews for self storage in Pasadena, MD, you won’t get very far without coming across Collins’ name. He’s mentioned dozens of times for the exceptional service he provides to each customer that passes through his store.
At Extra Space Storage, we know there isn’t an exact formula for providing a great customer experience. But when employees are empowered to do the right thing and go above and beyond, their individual personalities will shine and leave lasting impressions. Thank you, Dante Collins, for being an example of this each day you show up to work!
Each month, one outstanding store employee is recognized as the Customer Care Award recipient with a company-wide announcement and sent a personalized care package from the Extra Space Storage Customer Experience team.
