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FAQ

When did Life Storage merge with Extra Space Storage?

Extra Space Storage acquired Life Storage on July 20, 2023.

What can My Account do?

With My Account, you can access your account information including your access code, make payments, and more. Your My Account login is required to use the Extra Space Storage mobile app.

How do I register for My Account?

Register your My Account by clicking “Sign Up” and entering the email address you have on file. Follow the prompts to receive a code in order to complete the registration.

How do I pay my bill online?

You can set up and manage automatic payments or make one-time payments in My Account and in the Extra Space Storage mobile app.

Who do I contact for customer service?

Store and call center numbers are on our website, My Account, and the Mobile app. You can also call 800-220-5056.

What can the mobile app do?

The Extra Space Storage app provides users many benefits. With the app, customers can open Bluetooth doors and gates, locate your access code, make a payment, find information about your facility including phone number and hours, and more!

How do I download the Extra Space Storage app?

Search for the Extra Space Storage app in your native app store (Google Play, Apple Store). The Extra Space Storage app serves all Extra Space Storage, Life Storage and Storage Express customers.

Storage Units

Figure out the best storage unit size for you, compare unit features, and find a Life Storage location near you!

Climate Controlled

Keep temperature-sensitive items like electronics, books, and more protected with a climate-controlled storage unit.

Vehicle Storage

Store your motorcycle, car, boat, RV, or trailer in one of our indoor drive-up units or outdoor parking spaces.

Moving Boxes & Supplies

Pick up moving boxes, packing tape, furniture covers, and other business items at your nearest Life Storage location. We can also have boxes and supplies shipped directly to your home.

Business Storage

Free up space for your business by renting a commercial storage unit for storing retail inventory, office equipment, and other business items.

My Account

Manage your account in one easy place! Rent a storage unit, pay your bill, set reminders, or get in touch with our team.

Company Information

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Learn More About Extra Space Storage

Extra Space Storage Inc., headquartered in Salt Lake City, Utah, owns and/or operates over 2,000 self-storage properties in 41 states, and Washington, D.C. The Company's stores comprise approximately 1.4 million units and approximately 152.6 million square feet of rentable space, offering customers a wide selection of affordable and conveniently located and secure storage solutions across the country, including personal storage, boat storage, RV storage and business storage. We are committed to being the most convenient, secure and professional storage solution in your neighborhood. And it is this commitment which has allowed Extra Space Storage to become the second largest storage units operator in the U.S. with over 2,000 properties across the country.

© 2006 - 2025 Extra Space Storage Inc.

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