FAQ Hero With Search

Frequently Asked Questions

    What Can I Do With the My Account Portal?

    To make managing your account as easy as possible, we offer a free self-management portal called ‘My Account”. With My Account, you have 24/7 access to your account. This means you can find your gate access code, make payments online any time or enroll in easy pay, find your facility contact information, and update your contact information.

    Related FAQs

    Storage experts at your fingertips

    Speak With An Expert
    Expert help, 7 days a week

    Choose the option below that best works for you.

    • Call Now

      Speak with a storage expert for complex questions or same-day reservations.

      Please try again M-W, 8am-9pm

      Our team is offline right now. Available M-W, 8am-9pm.

    • Start Chat

      Chat with an expert

      Get a real person on chat. Best for quick questions and unit comparisons.

      Live chat is currently unavailable
    • Ask Boxy AI

      Ask our AI

      Get instant answers on unit sizes, pricing and availability, any time day or night.

      Available 24/7
      ASK BOXY

    Company Information

    More Information

    Help

    Self Storage Locations

    Recently Searched Locations

    Need Help?

    Learn More About Extra Space Storage

    Extra Space Storage Inc., headquartered in Salt Lake City, Utah, owns and/or operates over 4,200 self storage properties in 42 states, and Washington, D.C. The Company's stores comprise approximately 2.5 million storage units and over 280 million square feet of rentable space, offering customers a wide selection of affordable and conveniently located and secure storage solutions across the country, including personal storage, boat storage, RV storage and business storage. We are committed to being the most convenient, secure, and professional storage solution in your neighborhood. And it is this commitment which has enabled Extra Space Storage to become the largest storage units operator in the U.S. with over 4,200 properties across the country.

    © 2006 - 2026 Extra Space Storage Inc.

    Privacy Policy

    Manage Preferences
    Click to verify BBB accreditation and to see a BBB report.