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Frequently Asked Questions

What happens if I leave items in my storage unit?

If you leave items in your storage unit after moving out or stopping payment, please contact the facility manager to retrieve your belongings. If you do not remove your items, the storage unit will eventually go to auction. The length of time for past-due accounts to be placed in auction varies by state law.

Once the storage unit is sold, the proceeds are applied to your outstanding balance. If the proceeds are higher than the outstanding balance, a check for the difference will be sent to the lessee. If the proceeds are lower than the outstanding balance, the account will be sent to collections.