Frequently Asked Questions
What happens if I'm late making a payment?
Your monthly rent is due on the same day each month (the anniversary date of the rental). If you don't make your monthly rent payment within 5 days of its due date, you will be charged a late fee. Late fees will be assessed on or after the 6th day following the customer's paid-through date. For further details, please refer to your lease or contact your storage facility.
Late fees cannot be waived, and the full balance must be paid immediately to avoid foreclosure. No partial payments are accepted. Please also note that until your account is paid in full, access to your unit may be denied, your gate code access may be removed, and your unit will be over-locked. The late fees assessed vary according to state laws.