Phoenix Self Storage at 5225 E Van Buren St

I was in a pinch, out of town, needing a 3 month summer location to store my car Phoenix. The LS team handled me fully online, including payment and required documentation. Person dropping my car only had to lock it and go. Thanks LS. I definitely will be a return customer.

Friendly, professional & polite staff Clean environment Great rates

Wow what a difference in store looking great keep it up

Such amazing service and amazing staff, thank you so much

I had pleasant experience and received great help from Daniel Stewart he made moving in my things into my storage unit as painless as possible and for good price

A few weeks ago I received the dreaded postcard in the mail informing me of a pending price increase. When this first started happening I'd do what most cost-conscious consumers do and cancel my contract and start up a new one at the lower price advertised on the internet. After doing this twice, I'd had enough and called up Extra Space Storage and spoke with the manager there. I don't remember his name but we worked it out where I could have a smaller price increase for a longer time. My contract was still month-to-month but it was a verbal agreement that I wouldn't be going anywhere anytime soon. When I received the most recent postcard, I called and spoke with a new manager, Brittney (I'm not sure how she spells her name). When I initially explained my agreement with the prior manager, she said she could bring it down slightly, but not as much as I was hoping for. Dejected, I started planning out the move from my storage unit to a different one in the same building. But to my delight and surprise Brittney went above and beyond her managerial duties and figured out a way to keep my rate until the next price change (usually every 6-9 months). She called me a couple hours later with the good news and I was pleasantly surprised with the good news. I'm staying with Extra Space Storage on Van Buren. In addition to the awesome customer service, however, I love this location because it is ALWAYS CLEAN. There is rarely a time when there aren't any carts to use. It's easy access right off the major highways, and it's a great place for me to store my stuff that doesn't fit in a suitcase when I'm traveling 100% of the time. Although the price increases come to everyone, they'll work with you to find an agreeable rate for everyone involved. And the cleanliness and cart availability makes this the best storage space I've ever worked with.

Real professional and nice.and Straight up a man of integrity. Hope you'll all Can be fortunate to meet Randy. Marshall T.

Excellent service and facilities. Convenient location. Indoor pull through access makes it super easy to load and unload. Carts are always available and the elevator is quick and spacious. Safe, secure and climate controlled. Get your storage unit here. I did!

So Happy With my Experience At This Storage Randy Is Very Professional an helpful Always Highly Recommend Thx Guys!

So Happy With my Experience At This Storage Randy Is Very Professional an helpful Always Highly Recommend Thx Guys!