Tempe self storage at 1601 E Southshore Dr

I have two storages here and had problems with both showing up on my online account so I can pay online. Went to the office and spoke with Matt. He was incredibly helpful and was able to make sure I didn't get a late fee for my rental. Steve, the site manager and Matt are both really helpful and I appreciate their friendliness. The place is super clean and easy to access. The security at this site is really good and the place is lit up nicely at night. I will happily continue to use this location as long as I need the storage.

Great! Respectful and helpful. Very kind gentlemen!

I actually called on Sunday and the agent located the size I needed and reserved it for me for Monday morning. I called Monday morning and spoke with Steve, who was really pleasant and he walked through the process on the phone. I've used other storage facilities before and they just seemed robotic. I'm very glad I took a friend advice and gave them a call.

It was a very simple, efficient, and friendly customer service experience setting up a new storage unit rental. Thanks to Steve, I received a better price than offered online.

Excellent customer service with reserving a unit that met our needs. All the costs and rental terms were throughly explained and more than reasonable. Steve, the manager at Extra Space Storage, was beyond helpful in choosing move-in dates, lease terms, and unit size. Couldn't have asked for a better experience!! Thank you Steve!!

Steve was very nice and helpful ! Thank you.

Love love love the customer service experience! Everything at and with this company has been amazing. The only gripe I have is the price/cost for a 5x15.....ouch!!!

Good, professional service and clean facility.

About as much fun as renting a storage shed can be. Steve was awesome.

Overall Great service helping me through the process of getting a storage unit

Staff was nice... really straight-forward, which I appreciate. Clean lot and convenient location for me.

Steve helped me out and was amazing he made the process very easy to do over the phone with my email to sign contracts! He was very clear with information and made sure I was getting what I needed at the best possible rate! I am out of state so this was very helpful! Thank you Steve!! ??

When I came to inspect the rental space, I asked for what I needed for the amount of goods to be stored. I made this choice to rent additional storage instead of renting a 3 bedroom apartment. The site manager walked me to available space and got me get up and showed me how to handle the lock and access to the facility. He also provided me the online sales rate also.

Easy access and never crowded

Experience was great. Steve was awesome and super helpful. Highly recommended.

Steve, the manager, helped me out. I thought I needed a 20' space, but he convinced me to go with a smaller size. So glad I did... Saved a lot of money. I don't know of many places where the employee actually puts the customer ahead of profit... Really happy with Extra Space.

Happy with the service.

Used Extra Space before back in Florida, and this one blows the other one away. Steve was awesome and the site was clean and well-maintained. Definitely a good experience. I'll be coming back if I ever need another parking space.

I had a terrific experience yesterday at this Extra Space location. The current management at this location excels in all areas, particularly when it comes to assuring customer satisfaction. Matthew is friendly, personable, experienced, knowledgeable, helpful, and has great customer service skills. He does an excellent job of representing the Extra Space brand, and I believe he is a valued asset to the organization. Great job!

Extra space storage was excellent. It is clean. It is easy to access your storage. The employees are wonderful. They have always gone out of their way to help me. I would recommend them to anyone. Steve and Holly have been so nice and kind.