Tempe self storage at 1601 E Southshore Dr

I am very pleased with extra space storage and the store manager Matt was very professional and awesome to work with and very helpful!

Matt helped me get into a storage unit after I switched location very easily. My storage unit is clean as well. I feel secure leaving my valuable things here! Moving can be very stressful so thank you for your help!

I had a very fast and easy experience getting a storage unit

Great facility great staff, easy in and out nice and clean. Good area and fast service.

Matt was friendly, process was simple. I love paying to store my junk ??

I have a unit here for just over a year now. Love where it is located and how it may be placed on a main road but the actual entrance is off a side street (south shore) and is so hidden that I drove passed this location everyday for years and never knew it was even there. The location is quiet, well taken care of , clean, managed well, and have never had really any complaints about the location and it's employees ....only Bout their billing and raising the cost on unit I was in ,so moved into another larger unit on same property for less money. Only to have them raise cost again the following pay period. I currently have a 10x15 unit and pay $135 a month. Which I think is a bit steep. But for how close and convenient it is to my home I can't complain too much. Just didn't like how I wasn't told the rent would go up on third month and so on and wasn't given any heads up about it, which overdrafted my account and spiraled into a series of unfortunate events dealing with me being charged more money from every company etc. Also...make sure you always pay bill on time. They charge the initial late fee but then every day you are late, you occur more and more fees. So if you end up being a few days off on your calendar...it'll end up costing you roughly $50 for two days and so on. Best to set up acct to pull money out each month so you don't have to remember... Also it's not a 24hour storage facility. All units are drive up with garage like doors on outside. They also have parking spots available for cars or RVs, boats,etc. They do not have air conditioning but noticed that in both the smaller unit and the one I'm in now...the internal temp isn't that bad. Even during summer months. The concrete paving in units keeps it generally cooler and the ceilings are ventilated in a way where the hot air stays out leaving units cool. The office is open Mon thru sat and has set hours from 8am to 6pm I believe ... You can however open the gate as early as 6am and then need to be outside the gate with your vehicle prior to 10 pm...or risk spending the night inside the gate. Which...yes...I speak from experience. . . Twice. You can arrange for your gate code to work past the 10pm curfew if need be..prior arrangements made with office etc.

I can’t say enough wonderful things about this location — most especially the general Manager Matt!! Matt has been a blessing during a really hard family time. He was super organized and patient and provided answers to all the questions we had about closing out my uncle’s unit. He also went above and beyond to help us by working with other unit residents to help us offer up belongings to those who might want them. And all along was communicating, responsive and so sweet. While I’ve had storage at other Extra space locations in multiple states and overall I think they are a great company to rent from, it’s really the people that make the difference — and Matt is STELLAR! Thanks for all you kindness and helpfulness.

We had a family tragedy that prompted us to have to deal with a family member’s unit “in a hurry.” And Matt at this location made this process so smooth. He was incredibly nice, kind, and extra-helpful. This is one of those times where you know there are good people left in the world. He made sure we had the specifics of how to enter/exit and hours of unit access, and during his shifts he would drive by to check in and ask if we needed anything. Although we aren’t from this state to be able to rent there again, we can say that this place and the people are the best.

Matt is awesome ! He helped me out alot ! Great customer service!!!

Good location, and Matt was great to work with. He made the account setup process smooth and easy!

Clean, organized, and very helpful people.

Matt was bery pleasant and friendly plus was helpful. I appreciate U, Matt

Matt went above and beyond taking the time to explain the whole process and was very upfront about fees. I would definitely choose this location to store my belongings again. There were a few other slightly cheaper advertised storage unit places I was considering that were just way too sketchy. If you’re on the fence about choosing Extra Space Storage, just know you’ll also have peace of mind knowing your belongings are safe, along with really great staff that are there to help you!

The staff was very helpful and worked with me to figure out my best deal!

I am a hot-shot transporter. I use storage units all the time. This place is really awesome. Easy entry. Plenary of room. Easy access. Booked it online. Didn’t even have to meet anyone. When I got there my code for the gate had been texted to me already. It worked no problem and there was a lock waiting for me. Would definitely recommend.

It was so fast, easy and convenient! I was able to do everything online and moved my stuff in within the hour. It was great!

I looked at a few places in Mesa and Tempe . Matt that works behind the desk at this location is ultimately what sold me. Professional , nice . And on top of whatever I've needed . Thank you Matt and thank you extra space.

Matt was excellent communicating the storage options and finding the best location to store our trailer. Site is very well organized and secure. Pricing is reasonable and location is very easy to navigate to. I highly recommend this Extra Space location!

Incredible service at a great price & the customer service is unmatched. They were really willing to go above & beyond for me. That alone made all the difference. I for one will be looking for an ExtraSpace Storage facility whenever I need to store items in the future & I high recommend for anyone looking for a easy access & stress free storage unit.

Fantastic service with Matt and great storage facility for all of your needs. Highly recommended!