Extra Space Storage facility on 17108 Main St - Hesperia, CA
(252 REVIEWS)

Hesperia self storage at 17108 Main St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8334

Directions

Intersections/Landmarks

Main St and E Ave

Directions from the North

Drive south on E Ave. Turn left onto Main St. Our facility will be on your left after Jellico Ave.

Directions from the South

Drive north on E Ave. Turn right onto Main St. Our facility will be on your left after Jellico Ave.

Directions from the East

Drive west on Main St. Pass I Ave and continue west. Our facility will be on your right after G Ave.

Directions from the West

Drive east on Main St. Pass E Ave and continue east. Our facility will be on your left after Jellico Ave.

Frequently Asked Questions at 17108 Main St

What size storage unit do I need for my car at 17108 Main St?

Does Hesperia, California, have 24 hour access self storage?

Where can I buy moving boxes in Hesperia, CA?

Do storage units at 17108 Main St have electrical outlets in them?

Can I live in a storage unit at 17108 Main St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 28, 2022

Roxann C.

Posted On Google

OVERALL RATING

We did reservations online but needed to go into the office to ask questions. The staff was great.

Response from Extra Space Storage (5/29/2022)

Thank you, Roxann. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

April 8, 2022

aurora c.

Posted On Google

OVERALL RATING

We love it. And definitely talk to Skylar if you need help or assistance.

Response from Extra Space Storage (4/9/2022)

Thank you for the kind review, Aurora. We're glad Skylar was able to help! Our team is here to serve you, so give us a call at (760) 949-7676 if you need any future assistance.

April 5, 2022

Monica D.

Posted On Google

OVERALL RATING

Great service Debra guid us to our storage and very helpful and friendly .

Response from Extra Space Storage (4/5/2022)

Thank you for the great rating, Monica. We're glad Debra was friendly and able to help! Our team is here to serve you, so give us a call at (760) 949-7676 if you need any future assistance.

March 11, 2022

DOUGLAS T.

Posted On Google

OVERALL RATING

Very helpful, and informative.

Response from Extra Space Storage (3/11/2022)

Thank you for the kind review, Douglas. We're glad our team was very helpful and informative! Our team is here to serve you, so give us a call at (760) 949-7676 if you need any future assistance.

February 18, 2022

silkstarlight

Posted On Google

OVERALL RATING

Three out of 5 stars because of the lack of communication when vacating my unit. I had to empty a 10X20 unit by January 5th. I had called their main office ten days in advance as required to notify them and that was how I learned I had to be out by the 5th to avoid being charged the next months rent. I had nearly everything out on the 4th but my car was full of stuff to donate so I called the office on site to verify that as long as I notify them before the close of office hours the next day it would be in the system and I won't be charged another months rent. I was told I could call it in or stop by the site office. Next day I finish cleaning out the unit about 10:30am but when I went to let the on site manager know there was a sign saying the office was closed all day. I parked next door and called the main number and they put a note so the site manager would see it because that person has to inspect the unit before closing out the account. I was assured I would no longer be charged. On January 7, got an email saying I am late with the rent. I call the main number and was told they will email them again requesting a walk though. January 9th got a voicemail from the site manager stating they noticed I left my unit empty and assumed I had moved out without notifying them. I returned the call and the employee stated they are short handed and said no worries she is putting the unit back up for rent and I should not be billed. She sounded a bit rushed so that was that. If staff shortages are an issue the company might consider a small message on their webpage stating units being inspected may take longer than normal times. My worry was having to fork out another months rent despite having followed the required procedure for notifying my vacating the unit. It seemed the sending of messages from the main office to the site were not effective. If there is a staff shortage I could only imagine my messages were buried among hundreds of others.

Response from Extra Space Storage (2/18/2022)

Hi Silkstarlight, we appreciate you taking the time to share your experience and we value your feedback. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We are disappointed to hear that your experience with us fell short of expectations. We understand that staffing shortages can be frustrating and cause longer wait times. We are working hard towards improving this for our customers, while still ensuring our team members have needed breaks and lunches. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally to work to improve it. If there is anything we can do for you in the meantime, we are here to help and can be reached at (760) 949-7676.

February 15, 2022

Yvonne C.

Posted On Google

OVERALL RATING

Very nice and friendly...facility is very clean

Response from Extra Space Storage (7/21/2021)

Hi Yvonne, thank you for your review. We're glad our team was very nice and friendly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 26, 2021

G L.

Posted On Google

OVERALL RATING

expensive but convenient

Response from Extra Space Storage (12/27/2021)

Thanks, G! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 22, 2021

N D.

Posted On Google

OVERALL RATING

Amazing customer service and a great location ????!

Response from Extra Space Storage (11/22/2021)

Thank you for the kind words, N! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

November 22, 2021

Joey O.

Posted On Google

OVERALL RATING

Awesome customer service and awesome prices

Response from Extra Space Storage (11/22/2021)

Thank you for the kind words, Joey! We're committed to providing excellent customer service. Please give us a call at 888-storage if you need further assistance with your storage needs!

November 8, 2021

Michael R.

Posted On Google

OVERALL RATING

Any problems I had were dealt with in a quick, friendly and respectful manner. Shout out to Kaitlin (hope that's how you spell her name).

Response from Extra Space Storage (11/9/2021)

Hello, Michael. Thank you for the 5-star review! We're so happy Kaitlin could help. Call us at 888-storage if you have any questions or need assistance with your rental!

November 3, 2021

Ratman 0.

Posted On Google

OVERALL RATING

I received the most courteous and professional assistance from Katelyn. Whether in person or on the phone, she was pleasant and informative. Excellent management skills!

Response from Extra Space Storage (11/4/2021)

Hi Ratman, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Katelyn! Please stop by the office or reach out to us at 888-storage if you have any questions!

November 1, 2021

Tavarra J.

Posted On Google

OVERALL RATING

Great & Customer Service was Superb. The young lady who works in the office was so helpful & nice.

Response from Extra Space Storage (11/2/2021)

Thank you for the review, Tavarra! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can?do anything else to help at 888-storage.

November 1, 2021

elica r.

Posted On Google

OVERALL RATING

Felt safe here and great service

Response from Extra Space Storage (11/1/2021)

Thank you for your kind words, Elica. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

September 30, 2021

cmt c.

Posted On Google

OVERALL RATING

Great custimer service from Katelyn. She helped us greatly

Response from Extra Space Storage (9/30/2021)

Thank you for the kind words, Cmt! We're committed to providing excellent customer service. We're glad Katelyn helped you greatly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 16, 2021

Dude G.

Posted On Google

OVERALL RATING

Anthony great customer easy check in suggesting a raise !!!

Response from Extra Space Storage (9/16/2021)

Thank you, Dude. We're thrilled you had a positive experience with Anthony at Extra Space Storage. We are grateful to have you as a customer and are here to help at 888-storage whenever you need us!

September 10, 2021

shirley l.

Posted On Google

OVERALL RATING

Katelyn Hennerman provided excellent service and professionalism.

Response from Extra Space Storage (9/10/2021)

Hi Shirley, thank you for your review. We're glad Katelyn Hennerman provided excellent service and professionalism. Stop by our office if you need assistance or have any questions.

September 2, 2021

Angela B.

Posted On Google

OVERALL RATING

The staff is so friendly and helpful always clean and easy to access definitely would recommend if you need extra space this is your spot..and priced good too

September 2, 2021

Mimi D.

Posted On Google

OVERALL RATING

Really helped me out in a bind.

August 25, 2021

John M.

Posted On Google

OVERALL RATING

Great staff. A bit pricey

Response from Extra Space Storage (8/26/2021)

Thank you for the great review, John. We're so glad you had a positive experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!

August 23, 2021

Johnnie L.

Posted On Google

OVERALL RATING

Everything has been good so far. I’ll update later.