Extra Space Storage facility on 5195 Austin Bluffs Pkwy - Colorado Springs, CO
(372 REVIEWS)

Colorado Springs self storage at 5195 Austin Bluffs Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1459

Directions

Intersections/Landmarks

Austin Bluffs Pkwy and Old Farm Dr/Ruby Dr

Directions from the North

Drive south on Powers Blvd. Turn right onto Barnes Rd. Turn right onto Austin Bluffs Pkwy. Our facility will be on your right after Old Farm Dr/Ruby Dr.

Directions from the South

Drive north on Powers Blvd. Turn left onto Barnes Rd. Turn right onto Austin Bluffs Pkwy. Our facility will be on your right after Old Farm Dr/Ruby Dr.

Directions from the East

Drive west on Barnes Rd. Turn right onto Austin Bluffs Pkwy. Our facility will be on your right after Old Farm Dr/Ruby Dr.

Directions from the West

Drive east on Austin Bluffs Pkwy. Pass Barnes Rd and continue east. Our facility will be on your right after Old Farm Dr/Ruby Dr.

Frequently Asked Questions at 5195 Austin Bluffs Pkwy

Why should I use a climate controlled storage unit in Colorado Springs, CO?

How secure are storage units at 5195 Austin Bluffs Pkwy?

Can you store a car in self storage at 5195 Austin Bluffs Pkwy?

Do I need insurance to store my vehicle in Colorado Springs, CO?

Can I visit my storage unit after hours at 5195 Austin Bluffs Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Jason V.

Posted On Google

OVERALL RATING

Wonderful staff, clean and nice units

Response from Extra Space Storage (6/25/2022)

Hi Jason, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 20, 2022

William R.

Posted On Google

OVERALL RATING

Jessica was awesome to work with as she was able to help support us in time of need.

Response from Extra Space Storage (6/20/2022)

Thank you for the kind words, William. We're glad Jessica was awesome to work with as she was able to help support you in time of need. Our team is here to serve you, so give us a call at (719) 622-1133 if you need any future assistance.

June 12, 2022

Stephen O.

Posted On Google

OVERALL RATING

Very expensive.

Response from Extra Space Storage (6/12/2022)

Thank you for leaving us a rating, Stephen. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (719) 622-1133 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

June 10, 2022

Quentin G.

Posted On Google

OVERALL RATING

Arranged unit online. The process was so easy and smooth. unit was very clean and in a good area. Thanks

Response from Extra Space Storage (6/10/2022)

Thank you for the excellent rating, Quentin! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE.

May 30, 2022

Daniel

Posted On Google

OVERALL RATING

I was able to get in and out in no time. Friendly staff that helpede take care of getting a unit without any issues.

Response from Extra Space Storage (5/30/2022)

Thank you for the excellent review, Daniel! We're happy we were able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.

May 26, 2022

Luke H.

Posted On Google

OVERALL RATING

The representative was very quick and very good at her job, 10 outta 10 would come here again

Response from Extra Space Storage (5/26/2022)

Hi Luke!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (719) 622-1133 or stop by the facility!

May 12, 2022

Fukumitsu

Posted On Google

OVERALL RATING

Great service!

Response from Extra Space Storage (5/12/2022)

Hi, Fukumitsu ! Thanks for the positive review, it means a lot to our team. Please call (719) 622-1133 if you have any questions about your rental.

April 29, 2022

Angelina R.

Posted On Google

OVERALL RATING

Today I had to get a storage unit fast I called Extra Space and had no problems at all. Went into office and Jessica helped me through the process amazingly. She is an asset to this company for sure.

Response from Extra Space Storage (5/3/2022)

Hi Angelina, we appreciate you taking the time to share your experience with us! We agree, Jessica is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 29, 2022

Greg R.

Posted On Google

OVERALL RATING

Have two units one indoor one out, everything has been easy to use. Gate access is easy. Plenty of room to haul a trailer between buildings. All around easy to use, easy to make payment.

Response from Extra Space Storage (4/29/2022)

Thank you so much for your kind words, Greg. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 28, 2022

Lori O.

Posted On Google

OVERALL RATING

Jessica was super friendly, professional and helpful!!!

Response from Extra Space Storage (4/29/2022)

Hi Lori, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional and helpful staff, so we are thrilled to hear that you had such a positive experience with Jessica! Give us a call at 888-storage or stop by the office if you need anything!

April 22, 2022

Antonette S.

Posted On Google

OVERALL RATING

Such a wonderful rental experience. Jessica was incredibly personable and professional. I would happily and highly recommend their services!

Response from Extra Space Storage (4/22/2022)

Thanks for the kind words, Antonette! We're glad Jessica was personable and professional. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (719) 622-1133 if you need anything.

March 28, 2022

gladis c.

Posted On Google

OVERALL RATING

Jessica is amazing! She is very friendly and super fast and helpful with the whole process of getting a storage. Thank you Jess :)

Response from Extra Space Storage (3/28/2022)

Gladis, we are so happy to hear that Jessica could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.

March 22, 2022

Hannah S.

Posted On Google

OVERALL RATING

5 years ago I downsized apartments and needed a storage unit to hold the items that I wasn't currently using. Because that was the reason I needed a unit, I rarely returned to my unit. I chose Extra Space Storage on Austin Bluffs because it was close to me and at the time better priced than other locations. Fast forward to 5 years later and my monthly cost nearly doubled. Upon returning to my unit I also discovered that the lot has poor drainage and my unit doesn't seal properly. Since my unit was north facing, this meant that every time the snow would melt, the water ran into my unit. Unfortunately given how long this occurred my desk (disassembled) and loveseat are ruined. See attached photos. The reason I did not rate lower is because I do not have any other complaints with this location or it's employees. Upon move out, I experienced no issues cancelling my lease and they were kind enough to let my use their on-site garbage to throw away my ruined belongings. My warning if you choose to rent here is to make sure your unit it south-facing.

Response from Extra Space Storage (3/22/2022)

Thanks for the feedback, Hannah. We're sorry to hear you are unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’d like to discuss your concerns regarding your rate increase and your experience in more detail. Can you give us a call at 888-786-7243?

March 21, 2022

Acie A.

Posted On Google

OVERALL RATING

Jessica Clancey

Response from Extra Space Storage (3/21/2022)

Hello, Acie. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything!

March 21, 2022

Charity C.

Posted On Google

OVERALL RATING

Jessica was super nice and super helpful when my boyfriend and I were looking to get a storage unit!

Response from Extra Space Storage (3/21/2022)

Hello, Charity. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything!

March 19, 2022

Troy H.

Posted On Google

OVERALL RATING

This place is the best. The area is clean. Even in heavy rain the unit stayed dry. (They have packing supplies and locks to buy if needed.) The ability to open a new unit so quickly, the friendliness and the willingness to hurry to help me with my issues during business hours, and an online website to help with issues outside business hours makes this a great place to store items. The fact it's not far from Academy and just down from Stetson makes it that much easier to get to.

Response from Extra Space Storage (12/14/2021)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Troy! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

March 16, 2022

Tony N.

Posted On Google

OVERALL RATING

Very efficient process. Was able to complete most of the process online which was very convenient. Jessica was very helpful in the final process. Highly recommend choosing Extra Space Storage!????

Response from Extra Space Storage (3/16/2022)

Our team is grateful for your rating, Tony! It's great to hear Jessica was efficient and very helpful with wrapping up your rental process. Thank you for being a loyal Extra Space Storage customer! As always, give us a call at 888-storage if you need anything.

March 5, 2022

Stormy C.

Posted On Google

OVERALL RATING

Jessica is amazing at what she does and helped us out, she is very down to earth and very informative! A pleasant experience all around.

Response from Extra Space Storage (3/5/2022)

Thank you, Stormy. We're thrilled you had a positive experience with Jessica at Extra Space Storage. Please stop by the office if you have any questions.

March 5, 2022

Johnny B.

Posted On Google

OVERALL RATING

Jessica provided excellent customer service !!! She was able to work with our needs with no issues!!!

Response from Extra Space Storage (3/5/2022)

Hello, Johnny. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything!

March 3, 2022

Kimberly P.

Posted On Google

OVERALL RATING

The lady Jessica that helped me was super nice. She assisted me with all of the details to get my storage unit and made the whole process easy.

Response from Extra Space Storage (3/3/2022)

Hello, Kimberly. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything!