Miami self storage at 7865 NE 10th Ave

Online reservation process was extremely easy

Staff is great. However, they seem to be stretched extremely thin. Lately there is only one person working trying to do everything. They seem a little overwhelmed- but doing the best they can under such trying circumstances

Employees are always nice and willing to go above and beyond.

Darian was extremely helpful and apologetic for all the issues we experienced throughout the week. The employees I worked with leading up to signing the lease were also courteous. However, the company's software is very unreliable. Our account was charged four times then backed out then charged again. Our unit was given to someone else etc. If it wasn't for the employees' attention and dedication this week we would have gone with a different storage company.

Reservation staff is friendly and professional, Matilda is great.. Staff at actual location is the same, at least on the phone. On-lime reservation process is quick and easy, Louis was awesome. However, when you get iinside with code pass the gate before 10 PM, load up the card and get inside elevator at 10:01 PM, you can no longer go up. Eventhoigh you are already inside the facility registered enteybbeforeb10PM. If you left your storage door open to go down for another load, again, the elevators and lobby doors will lock on you, eventhough you are still inside the facility. Now you can not go up and close your storage door. IT need to reprogram the security system to possible alow some extra time for anyone who's is still inside the facility, before lobby and elevators lock on you.

Great place, easy to use and friendly workers

Very clean place and easy online renting process

Louis and samantha were great. Samantha made the call just seconds after we made the reservation. And Louis did the rental process. Great staff.

This location is perfect for me. Luis and snertha are awesome!

This is the location you want to do business with, the place is so clean !

I've stored with many storage companies and this so far has been the best. Nertha and Luis have been very helpful with great customer service, the property is clean and well maintained.

This place is the safest/cleanest facility I’ve ever stored my items at. Managers are always cleaning something when I go in.

Stored here for 6 months, great service, clean units, would have stored longer until I received a rate increase

Overall great storage experience

Very clean facility and units, Nertha was very helpful assisting with my rental. Great location.

Friendly staff. Clean storages

Squeaky clean contactless experience

Samantha and Lucas were great. Clean facility and reasonable prices. I like that it’s month to month and I’m not locked in

Luis was awesome

Excellent service