Rafael was extremely helpful with our new rental. He took the time to explain everything and made it an easy decision.

So far so good. I have not begun my storage activity but Milena, who helped me sign up at the facility was very knowledgeable and patient throughout the process. I hope the actual experience of using the storage unit is just as positive.

I’ve had a fantastic experience at ExtraSpace Storage since I started using them a year ago. From the moment I reach out to them, the staff members are friendly, professional, and incredibly helpful. They always take the time to explain all the options clearly and make sure I get the right size unit for my needs. I really appreciate the convenient access hours and how easy it is to move items in and out. The entire process has been smooth and stress-free. I highly recommend ExtraSpace Storage to anyone looking for a reliable and well-managed storage solution. They truly go above and beyond for their customers!

Great service and clean facilities

raphael was very informative and helpful??

Tuve una excelente experiencia con Milena en Extra Space Storage. Desde el primer momento, Milena fue muy amable, profesional y atenta a mis necesidades. Me ayudó a encontrar la unidad de almacenamiento perfecta, explicando todos los detalles y opciones disponibles con paciencia y claridad. Además, el proceso fue rápido y sin complicaciones. La limpieza y seguridad del lugar también son destacables, lo que me brindó tranquilidad. Sin duda, recomiendo Extra Space Storage y agradecer a Milena nuevamente por su excelente atención. ¡Muy recomendable!

Rafael is the big dawg was very courteous and knowledgeable about my inquiries great rep

YET ANOTHER UPDATE. Rented another unit. Raphael and Milana are great. Just read all the reviews. Thank you. Another proof of excellence: I store many works of art created by me and by others. I have 100% confidence in my the safety, security and consistent perfect climate for these works. People and facility are top-notch. What else do you want? Doesn’t get better. Another Update: Downsized a large locker into two much smaller. One short-term, the other longer term. Seamless, over-the-top delightful. Always super positive dealings. Thank you 5??++. Update based on new unit experience: Best staff. Everything else follows from that. 5 ?? Another UPDATE: Best service, again! Not sure how a facility and service can be any better than this. Deal with confidence. Thank you, Raphael. BEFORE: Another locker, another two-thumbs up and 5-stars for asst mgr Raphael and the facility. Thank you. UPDATE: I have multiple storage units here. Raphael, the new Assistant GM fabulous to work with. And the place is super clean now. Thank you Raphael. Well constructed, designed and maintained new facility in Coconut Grove. Always clean and organized. Great covered access. Good a/c and climate control, important for my artworks. Tesy, the manager, provides fast, professional service with the best attitude and demeanor, and with a smile (under her mask). Thoughtful for customers and vital to a company. Public Storage needs to know what a dedicated and competent employee they have in Tesy. Thank you,Tesy.

Very helpful service

Great customer service! Ralph is the best!