Orlando self storage at 3501 S Orange Blossom Trail

Very helpful. Storage space was as advertised. I underestimated how much I had to fit into a unit so the manager helped me save a little money on renting two units of the same size for all my stuff

This is my second storage unit at this facility so obv i love the service here! My husband and I came in during their last hour of the day on a Sunday and the manager (I'm so sorry if I mess up the name, it was a v long day) Dennis (?) showed us their last available unit and gave us a great price, allowing us to move our stuff in immediately. We got the perfect unit for what we needed and was a thoroughly pleasant individual to work with. There's a reason I prefer this storage place over any other.

This Extra Space Storage has been so easy to setup. I've signed up online and was able to get a unit without actually stepping a foot in the office. This is very convenient for me and it has been given me a real sense of safety especially during these Pandemic times. With that in mind, I have not really seen the location until I've actually came in to move in. Some of the things that I didn't know was that the Building has very limited parking and that there is only one central access without any drive up access. It's fine for my needs, but it might be something that you need to watch out for if that's important to you.

Very wonderful work and Inesha was so nice and very good person…..

Great place Great customer service

At first I was having a pretty bad experience with customer service over the phone and I was instructed to just go to the storage facility since they couldn’t do their job but once I arrived my experience went from 0 stars to 5 stars with the help of Eric, he literally made all of my problems go away.Eric immediately reserved a clean unit for me before I arrived, he didn’t only give me the directions to the unit but he helped me pack all of belongings and helped unload into the unit. Thank you so much ERIC.

Unit we were given was clean and Erick was very nice and helpful even help us to get a lock right there on the spot. he informed us very well of all the details of our lease and thanks to him my husband and I are very happy and satisfied customers thanks Erick!!

Muy buena infraestructura, bien organizado bodegas limpias y muy buena seguridad.

I’ve moved my things from this facility. My storage unit was linking badly when it rained it was never reported to me or changed. My items were left to be wet on every storm we received here. Up to the day of the move a storm came and washed my things basically lol in the storage unit. One of my boxes were tampered with not to fond of that. I’m missing a few boxes but I’ll take it up with the moving company. The staff is great I guess. But I guess that means nothing if your going to pay for a storage unit that leaks, infested with insects and rodents. I had rat/mice droppings after moving my things out. To say I was disappointed was an understatement. I do regret giving these folks a dime honestly. And for there to be so many air vents along the units and have no working AC is just absolutely ridiculous! They need to do better honestly. Calling the prices they offer to have to place your things in conditions like this is unacceptable. There’s more to be said but why bother nothing is going to change. Proceed with caution!

The person that helped us was very nice and walked thru the process of renting a unit quickly and efficiently after having a bad experience somewhere else. He even stayed after closing time to make sure we were satisfied with the unit. On the plus side the building looks sparkling clean and smelled very nice I feel my household furniture will be safe and pest free. Highly recommend this place.

Kimberly was wonderful

Kimberly was so helpful and polite.She helped us get our storage in no time.

Awesome!

Kim was perfect.

Travis was amazing and nice! Very helpful!

Kimberly assisted me with a "nothing less than perfect" experience. Her customer service was extraordinary. She was beyond friendly and performed my storage purchase in a timely manner. I'm glad Kimberly was working when I purchased this unit she was amazing. Thank you Kimberly for going above and beyond you duty of service.

Staff very friendly and professional kim

Ms Kimberly was wonderful and provided very good customer service on the initial tour of the facility and that made all the difference. This facility is very strategically located by I-4 and very clean!!!! Easily accessible…

Great company to work with. Clean, safe storage facility with awesome customer service.

Travis was wonderful. Travis was good neutered and very helpful, He processed our contract for storage in no time and was very patient with me as I was deciding what unit I wanted to choose. If I may add this location is Very clean and has climate control (Something I was looking for) I strongly recommend this location. Thank you so much Travis for helping me and my family.