Kari was so kind and helpful. She made my move smooth and welcoming. I moved out today but she was still kind and reassuring and I would definitely stay here again. Thanks so much

Kari in the office is great! Excellent location!

Onsite personnel were outstanding and answered all of our questions

I’ve stored at the Libertyville location on Bradley Road for four months. I’ve met three of the employees and they’re all friendly and helpful. I’m really happy with the ease of getting in and out of the facility and the hours are convenient for me. And the price definitely made the move easier. Pun intended. Book your space now!

Stopped by for some info and Kari was very informative and a pleasure to talk to compared to some of the other people I've spoken to recently at other storage places. It definitely helps when making a decision.

Here’s a polished and friendly version you can post directly on Google Reviews: ? ?????????? The facility at Extra Space Storage is clean, well maintained, and easy to access — but what really sets it apart is Kari. She adds such a warm, personal touch that makes you feel genuinely welcome every time you stop by. It’s clear she takes pride in the place and cares about the people who store here. Excellent experience all around!

?????????? Outstanding Service from Kari Pletz at Extra Space Storage! I had an excellent experience working with Kari Pletz, the Store Manager at Extra Space Storage. From the moment I walked in, Kari was incredibly professional, friendly, and knowledgeable. She took the time to explain all the options clearly, helped me find the perfect storage unit for my needs, and made the entire process quick and stress-free. It’s rare to find someone who truly cares about their customers the way Kari does. She goes above and beyond to make sure everything is handled smoothly and that you feel confident about your decision. The facility is always clean, secure, and well-managed — a reflection of her great leadership. If you’re looking for storage, I highly recommend visiting this location and asking for Kari Pletz. She makes the experience truly five-star!

Kari is amazing and super helpful best customer service ive had.

Kari is very kind and helpful. She keeps the place very clean!

Location great! Best staff ever great choice!