Extra Space Storage facility on 11775 Brooks School Rd - Fishers, IN
(215 REVIEWS)

Fishers self storage at 11775 Brooks School Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8634

Directions

Intersections/Landmarks

E 116th St and Brooks School Rd

Directions from the North

Drive south on Brooks School Rd. Pass E 126th St and continue south. Our facility will be on your left.

Directions from the South

Drive north on Brooks School Rd. Pass E 116th St and continue north. Our facility will be on your right.

Directions from the East

Drive west on E 126th St. Turn left onto Brooks School Rd. Our facility will be on your left.

Directions from the West

Drive east on E 126th St. Turn right onto Brooks School Rd. Our facility will be on your left.

Frequently Asked Questions at 11775 Brooks School Rd

Are storage units climate controlled at 11775 Brooks School Rd?

Where can I store my RV in Fishers, IN, when not in use?

How do I know what size storage I need for my boat at 11775 Brooks School Rd?

Do I need insurance to store my vehicle at 11775 Brooks School Rd?

How much will a 5x5 storage unit hold at 11775 Brooks School Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Steve J.

Posted On Google

OVERALL RATING

Super convenient, clean and friendly staff. Would recommend this place.

Response from Extra Space Storage (6/28/2022)

Thank you for your review, Steve! Providing renters with clean and convenient facilities with friendly staff is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.

May 31, 2022

Clay C.

Posted On Google

OVERALL RATING

Quick and easy. Staff was very helpful.

Response from Extra Space Storage (3/31/2019)

Thank you for the excellent rating, Clay! We're glad you had a positive experience storing your belongings at Extra Space Storage. Let us know if we can further assist with your rental!

May 25, 2022

Barbie K.

Posted On Google

OVERALL RATING

Kyle helped me with much patience and explained everything very well. Process was quick and easy. Thanks Kyle!

Response from Extra Space Storage (5/26/2022)

Thank you for the excellent rating, Barbie. We are glad Kyle was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

April 13, 2022

sid N.

Posted On Google

OVERALL RATING

Nice and clean place. Hours worked fine for what you need. Just kept raising the price every 6 months. I understand the need to raise rates, but it went from $73 a month to $150 a month. The exponential raises is what makes this a 5 rating

Response from Extra Space Storage (4/12/2022)

Hi Sid , thank you for sharing your feedback with us. We are happy to hear you are pleased with our facility and hours. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

March 7, 2022

gms p.

Posted On Google

OVERALL RATING

Helpful staff and clean facility.

Response from Extra Space Storage (3/7/2022)

Hi Gms, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.

March 5, 2022

Randa W.

Posted On Google

OVERALL RATING

Great service with Sarah, very informative and helpful. We enjoyed working with her!! Thanks again.

Response from Extra Space Storage (3/5/2022)

Hi Randa, We are grateful for your positive review. It's great to hear Sarah was very informative and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

February 5, 2022

Caroline L.

Posted On Google

OVERALL RATING

Staff is very helpful and kind! I lost an item and they found it on the property and returned it to me promptly. They went the extra mile and I appreciate that!

Response from Extra Space Storage (2/6/2022)

Hello, Caroline Lorraine. Thank you for the 5-star review! We're so happy we could help. Our team is grateful for your business! Give us a call at 888-storage whenever you need us.

January 18, 2022

Mackenzie W.

Posted On Google

OVERALL RATING

We really like Extra Space Storage. They have nice storage units, very clean and the employees are kind and helpful. I would have given them 5 stars but I don’t like the frequent price increases. The price increases every few months.

Response from Extra Space Storage (1/19/2022)

Thank you for your generous review, Mackenzie. We are glad you are enjoying the cleanliness of our property and the helpfulness of our team. We value your feedback and will use it to assess our rates in the future. Please give us a call at 888-storage if anything comes up!

January 18, 2022

Michael G.

Posted On Google

OVERALL RATING

The staff has always been nice and helpful the few times I interacted with them.

Response from Extra Space Storage (1/19/2022)

Michael, Thanks so much for the awesome review! We are glad to hear our team has been friendly and helpful. We are happy to have you store with us. As always, give us a call at 888-storage if you need anything.

December 28, 2021

James W.

Posted On Google

OVERALL RATING

In less than 2 years, the 10x7 storage unit on the second floor went from $52 a month to $118 a month!

Response from Extra Space Storage (12/11/2019)

Hi James, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

December 13, 2021

Paul W.

Posted On Google

OVERALL RATING

Simple process, Is good customer service storage units little smaller than expected. But no complaints

Response from Extra Space Storage (12/14/2021)

Hi Paul, thanks for the amazing review! We are glad you found our team helpful and our process simple. Our team is here to serve you! Give us a call at 888-storage or stop by the office if you need anything!

December 13, 2021

Jon L.

Posted On Google

OVERALL RATING

We love Extra Space! Staff is always great, they’ve treated our military kids tremendously well not to mention clean, secure facility!!

Response from Extra Space Storage (12/13/2021)

Thank you for your feedback, Jon! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 9, 2021

Steven S.

Posted On Google

OVERALL RATING

Nice, clean, and safe storage unit place to put extra valuable stuff that you do not have room in your house for. We had a great a experience with Extra Space Storage.

Response from Extra Space Storage (11/10/2021)

Thank you for your feedback, Steven! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

July 2, 2021

Mike M.

Posted On Google

OVERALL RATING

A great location, very clean and secure, and they even offer a good selection of climate controlled units.

June 29, 2021

sarah w.

Posted On Google

OVERALL RATING

always professional and courteous when I call or have a question... clean and there is always a cart to use!! plus it is literally a minute or two from my house the other day my girlfriend drove over to pick up something from me and her car wouldnt start. kyle rushed to the scene and jumpstarted her in the extreme heat....that....is going above and beyond**

June 3, 2021

DARRICK C.

Posted On Google

OVERALL RATING

Friendly and quick service. Answered all the questions I needed to know.

April 30, 2021

Kelly O.

Posted On Google

OVERALL RATING

Very clean. Staff was very professional

Response from Extra Space Storage (7/31/2019)

Thanks for being a loyal customer, Kelly! We're glad we were able to meet your storage needs.

February 5, 2021

Sonia A.

Posted On Google

OVERALL RATING

Kyle was great!

Response from Extra Space Storage (2/18/2021)

Thank you for taking the time to leave a positive rating, Sonia. We're glad Kyle was great. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 25, 2021

I C.

Posted On Google

OVERALL RATING

If this were a local review reflecting the office staff, at the location that I leased from, I would give this rating 5 stars. Kyle, who has worked at the facility now, for a few years at the least has been very responsive. He does an outstanding job at communicating. The facility is always clean and I can't personally think of a time when I have not been able to access the unit that I had for I think 7 years. I recently left because my experience and impression has been that corporate does not care about their long term customers. More times than not, possibly every single year, they have given me a rent increase. This past year, 2020, Covid19 happened and they gave me the biggest, that I can recall, increase on monthly rent at roughly $50 per the month for a unit that was roughly $340 monthly PRIOR to the increase. Said increase came to roughly a $600 increase for a single year- almost 2 months of rent GONE because of an increase! I complained immediately when I got the notice and Kyle went to bat for me and got the increase cut in half. Still, it frustrated me that during a year of a national pandemic when many people can't work that they would stoop so low as to try and take advantage of a customer who had been with them since the facility was built. Because of the constant increases and because I felt not valued as customer I found an alternative storage facility. If you take care of your customers your customers are likely to remain loyal to you- that is at least how I feel and I sincerely got the impression that the corporate office simply doesn't care about long term relationships with guaranteed income from a business that was loyal to them.

Response from Extra Space Storage (1/27/2021)

Hi I Cut Grass, thank you for your review. We're glad Kyle was very responsive and does an outstanding job at communicating. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We understand that this is a stressful time considering the impact of COVID-19 and would love to help if possible. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

October 24, 2020

Michelle

Posted On Google

OVERALL RATING

Kyle was wonderful to work with! The facility is top notch and super clean!

Response from Extra Space Storage (10/25/2020)

Michelle, we are so happy to hear that Kyle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call if you need anything else!