Germantown Self Storage at 19500 Frederick Rd

Extra Space Storage facility on 19500 Frederick Rd - Germantown, MD
Extra Space Storage
19500 Frederick RdGermantown, MD 20876

Read 386 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

Conveniently Located Near You

Located on Frederick Rd south of Middlebrook Rd, Extra Space Storage serves residents of Germantown, Montgomery Village, and Gaithersburg. Locals will recognize our facility a few minutes south of Fox Chapel Center and Holy Cross Germantown Hospital.

A Versatile Self Storage Solution

Extra Space Storage on Frederick Rd can accommodate a wide range of storage needs in Germantown with a variety of storage units and storage lockers, climate-controlled storage, vehicle storage, and exceptional security!

Storage Units to Fit Your Needs

Our Germantown storage facility has the perfect storage unit for you! Units range in size from 4x5 storage lockers to 10x30 standard units with convenient unit features like drive-up access, first-floor access, and elevator access.

Secure Storage

To ensure the safety of our customers and their stored items, our Frederick Rd storage facility utilizes security features like an on-site resident manager, electronic gate access, and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for secure vehicle storage in Germantown? Extra Space Storage offers 8x20 outdoor parking spaces and 10x10 to 10x30 enclosed drive-up units that can handle vehicles of all sizes!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Golf carts available for customer use
  • Elevators for easy access to upper levels
  • Multiple entrance gates
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Solar site
  • ADA compliant

Experience the Extra Space Difference

When you choose Extra Space Storage, you can expect reliable self storage backed by excellent service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff truly cares about providing a great storage experience. Contact us today to reserve a storage unit in Germantown!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0640

Recent Customer Reviews About This Facility

November 30, 2021

Leigh M.

Posted On Google

OVERALL RATING

Awesome customer service. Sandy always goes out of her way to make sure the customer is happy. She explains the cost clearly, too, so there are no surprises. Couldn’t ask for more!

Response from Extra Space Storage (12/3/2021)

Thank you for the excellent rating, Leigh! We're happy Sandy was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage!

November 30, 2021

Joshua G.

Posted On Google

OVERALL RATING

Great staff. Clean facility. Highly recommend this location.

Response from Extra Space Storage (12/2/2021)

Thank you for the kind remarks, Joshua! We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs.

November 30, 2021

Luis M.

Posted On Google

OVERALL RATING

Excelente servicio

Response from Extra Space Storage (12/1/2021)

Gracias por elegir a Extra Space Storage, Luis Mario. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (301) 528-5126 , si tiene cualquier pregunta!

October 29, 2021

Letitia C.

Posted On Google

OVERALL RATING

The staff was extremely friendly and helpful. My experience with this location and it's customer service was great!!! On several occasions Sandy was very kind in helping me use her tools and her help to break down a very "pesky" IKEA table. Overall, my experience here over exceeded my expectations! Will definetly use again!!

October 28, 2021

Maura B.

Posted On Google

OVERALL RATING

Sandy was awesome!!! She made everything easy. She knows the process. She answered all my questions. Her voice is very professional but inviting and polite. She is the kind of employee I would hire if I owned a business. Great Job Sandy . Thank you!!!

Response from Extra Space Storage (10/28/2021)

Thank you for the kind words, Maura. We're glad Sandy made everything easy, knows the process, and answered all your questions. Stop by our office if you need assistance or have any questions.

October 27, 2021

RIKU H.

Posted On Google

OVERALL RATING

Straightforward renting experience. No complaints. Thank you Neilton L

Response from Extra Space Storage (10/27/2021)

Hi Riku, thanks so much for your review! We are thrilled to hear your experience was straightforward. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 23, 2021

BIG R.

Posted On Google

OVERALL RATING

Great customer service from sandy . thank you

Response from Extra Space Storage (10/23/2021)

Thanks for the positive review, Big Roe! We are glad you had a great experience with Sandy. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 14, 2021

Flipnotiq S.

Posted On Google

OVERALL RATING

Sandy was so helpful!

Response from Extra Space Storage (10/14/2021)

Thank you for the kind words, Flipnotiq. We're glad Sandy was able to help! Our team is here to serve you, so give us a call at (301) 528-5126 if you need any future assistance.

October 9, 2021

Pat P.

Posted On Google

OVERALL RATING

Excellent customer service Sandy Norris provided for me and my husband! Quality of knowledge and helpful tips were shared with us to help decide what was best for our needs. Her friendly demeanor was a bonus too, in all, it made our total experience extra special.

Response from Extra Space Storage (10/9/2021)

Hi Pat, thank you for your review. We're glad Sandy Norris provided you and your husband with excellent customer service, helpful tips, and has a friendly demeanor. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 8, 2021

Kelsey P.

Posted On Google

OVERALL RATING

Sandy was very helpful and made the process easy!

Response from Extra Space Storage (10/8/2021)

Hi Kelsey, thank you for your review. We're glad Sandy was very helpful and made the process easy! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 6, 2021

Jose Q.

Posted On Google

OVERALL RATING

Best place around my area ,thanks to help me to understand what I need.

Response from Extra Space Storage (10/6/2021)

Thank you for the review, Jose! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 30, 2021

Patrick S.

Posted On Google

OVERALL RATING

Nice clean place and sandy is the best.

Response from Extra Space Storage (11/6/2020)

Hi Patrick, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sandy reflects that. Call us if there is anything else we can do to assist you!?

September 30, 2021

Chandler D.

Posted On Google

OVERALL RATING

The customer service is incredibly nice. The manager is very helpful.

Response from Extra Space Storage (10/6/2021)

Thank you for the kind words, Chandler! We're committed to providing excellent customer service. We're glad our manager is very helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 30, 2021

Pds324 P.

Posted On Google

OVERALL RATING

One of the best storage places I've ever been,sandy is super...I will rent here again,I suggest you do too

Response from Extra Space Storage (10/1/2021)

Thanks, Pds324. We are thrilled you had a great experience with Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!

September 22, 2021

Nathan E.

Posted On Google

OVERALL RATING

Neil is an excellent staff who knows what customers/tenants needs are. He provided me with exactly what I needed as far as storage is concerned. Great team member and I couldn't be happier....

Response from Extra Space Storage (9/22/2021)

Thanks for taking the time to leave us a review, Nathan E. Gibson! We are so glad Neil could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 23, 2021

Mika M.

Posted On Google

OVERALL RATING

Neil was very helpful and took his time explaining the details while also taking calls and helping other customers. Thanks!

August 20, 2021

Julieanne S.

Posted On Google

OVERALL RATING

Sandy Norris is the best there is!!! Absolutely recommend this place but most importantly recommend Sandy!!! I would give her 10 stars but there’s only 5

August 9, 2021

LaNita M.

Posted On Google

OVERALL RATING

Neilton was a pleasure to work with! He was extremely patient and thorough when answering my questions. He gave me a tour of the storage facility and tips on how to maximize storage. He also went the extra mile to ensure I had a peace of mind and my needs were met. Thank you Neilton for the A-1 customer service!

Response from Extra Space Storage (9/6/2021)

We appreciate the review, Lanita. Thank you for choosing Extra Space Storage for all of your storage needs and giving us the feedback on Neilton at our Germantown, Maryland location. Please let us know if you have any questions by calling 888-storage!

August 3, 2021

Cathalene S.

Posted On Google

OVERALL RATING

Sandy was wonderful and very helpful.

Response from Extra Space Storage (8/3/2021)

Hello, Cathalene. Thank you for the review. We're so glad Sandy could meet your storage needs. Please stop by the office if you need anything!

August 3, 2021

Rosario S.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (8/3/2021)

Thank you for the kind words, Rosario! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!

Frequently Asked Questions

What items need climate controlled storage at 19500 Frederick Rd in Germantown, MD?

What size storage unit do I need for my car at the storage facility on Frederick Rd?

Can I visit my storage unit after hours at 19500 Frederick Rd?

How much will a 5x5 storage unit hold at Frederick Rd?

How much space do I need to store an RV at 19500 Frederick Rd in Germantown?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Frederick Rd and Middlebrook Rd

Directions from the North

Drive south on Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the South

Drive north on Frederick Rd. Turn left onto Gunners Branch Rd. Our facility will be on your right.

Directions from the East

Drive west on Ridge Rd. Turn left onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the West

Drive east on Ridge Rd. Turn right onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.