Our offices will be closed Monday, July 4th in observance of Independence Day. We will re-open for normal business hours on Tuesday, July 5th.
Extra Space Storage facility on 24 Providence Hwy - Dedham, MA
(256 REVIEWS)

Dedham self storage at 24 Providence Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
Select a Unit Below

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Call for assistance

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1586

Directions

Intersections/Landmarks

Ocean State Job Lot, Waves Car Wash

Directions from the North

Drive south on VFW Pkwy. Turn right toward Boston-Providence Turnpike. Turn left onto VFW Pkwy. Turn right at Waves Car Wash. Our facility will be on the left.

Directions from the South

Drive north on Boston-Providence Turnpike. Continue onto Providence Hwy. Take a slight right by IHOP. Turn right at Super Stop & Shop. Continue through the Ocean State Job Lot parking lot. Our facility will be directly behind this building.

Directions from the East

Drive southwest on Washington St. Turn right onto Incinerator Rd. Turn right followed by a left at Starbucks. Take a slight right by IHOP. Turn right at Super Stop & Shop. Continue through the Ocean State Job Lot parking lot. Our facility will be directly behind this building.

Directions from the West

Drive southeast on Needham St. Turn left on MA-109. Turn right onto VFW Pkwy. Turn right toward Boston-Providence Turnpike. Turn left onto VFW Pkwy. Turn right at Waves Car Wash. Our facility will be on the left.

Frequently Asked Questions at 24 Providence Hwy

Can I visit my storage unit after hours at 24 Providence Hwy?

Are storage units climate controlled at 24 Providence Hwy?

Can I rent a storage unit for 1 month at 24 Providence Hwy?

What is the average height of a storage unit at 24 Providence Hwy?

What size padlock should I use for storage unit at 24 Providence Hwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Mia R.

Posted On Google

OVERALL RATING

Latasha is a great person , she is very friendly and helpful. I've been a customer here for 2 years and she is new but I must say she will be a great..

Response from Extra Space Storage (6/27/2022)

We think Latasha is great too! Thanks for the positive review, Mia. We're glad she is very friendly and helpful. Please stop by the office or give us a call at 888-STORAGE.

June 2, 2022

Heli T.

Posted On Google

OVERALL RATING

The best storage facility in Boston. Impeccably clean, modern, convenient, and with amazing customer service and systems that just run smoothly. Manager Felix Padial is a gem - helpful, friendly and responsive. The overall team is great. I rented there for a year and when we moved out, I felt sad to leave - that’s saying something about a storage facility! :)

Response from Extra Space Storage (6/2/2022)

Thanks for sharing your positive experience, Heli Tuomi. We're committed to being your go-to stop for all your local storage needs! We're so happy to hear that your experience with the cleanliness and convenience of the facility has been positive! We're committed to providing excellent customer service. We're glad Felix Padial is helpful, friendly, and responsive. Stop by our office if you need assistance or have any questions.

May 29, 2022

Dyan M.

Posted On Google

OVERALL RATING

Very nice manager, very clean facility and secure. I highly recommend.

Response from Extra Space Storage (5/29/2022)

Hi Dyan, thank you for recommending us. We're glad our team manager was very nice. Providing renters with clean and secure facilities is our top priority. As always, give us a call at 888-storage if you need anything.

May 28, 2022

jayline s.

Posted On Google

OVERALL RATING

Very nice guy, Appreciate their help

Response from Extra Space Storage (5/29/2022)

Hi Jayline, thank you for your review. We're glad our team was able to help! Stop by our office if you need assistance or have any questions.

May 21, 2022

Karen Z.

Posted On Google

OVERALL RATING

Extremely clean and safe. And the staff is extremely knowledgeable, caring, and helpful! Specifically, Karen & Felix! Highly recommend ! :)

Response from Extra Space Storage (5/21/2022)

Hi Karen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Karen and Felix! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 21, 2022

S B.

Posted On Google

OVERALL RATING

This place has always treated me amazing. I've been doing storage with them since 2019 and even though my rate raised slightly over the time it's never been more than a few bucks that I could swing no problem and Felix at the desk was amazingly helpful and kind when I transfered down to a smaller unit. He looked at what was available, the floor plans, and got me a unit not too far from where I was already housed. Overall 10/10 staff and service ever single time I'm there.

Response from Extra Space Storage (5/21/2022)

Hi S, thanks so much for your review! We are thrilled to hear your experience with Felix was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for being a loyal Extra Space customer!? Give us a call at (339) 364-6633 or stop by the office if you need anything!

May 18, 2022

Benjamin S.

Posted On Google

OVERALL RATING

OK there is no perfect storage place and I used to work in the industry The good Hours are good: 6 AM - 10 PM Staff are professional, kind and attentive Facility is Clean Facility has covered loading area and code entry Unit is a good value for the area Bathroom is available during hours when facility is open (not just office hours.) This is a huge plus over Stor U Self down the Parkway. The needs improvement Marginal Security The main door is not secure enough and can be a liability it simply does not operate well and its safety mechanism makes it easy to force open without effort. This is something I strongly recommend that is addressed. Needs Improvement 2 While there are security cameras, the image quality is poor meaning good luck trying to ID someone or run a License plate if they steal your stuff or ding your truck. There are much better quality cameras available now that are not expensive. BIG ONE Needs Improvement Cannot use Cell Phone in the facility, There is no signal Stor U Self down the Parkway has strong Cell Coverage Throughout Cell phone repeaters like Cameras are available and should be mandatory in a building like this. Imagine you have an emergency and need to call 911 Imagine you are hungry and want to order lunch Imagine you are missing calls and texts while in storage (maybe an important call) Imagine needing to reach anyone. You are out of luck. You need to leave the building and make the call and this is not ok in a storage building as nothing is totally crime free. Construction Goof at the Loading Door The loading dock tilts back to the parking. You have to enter the code and while you are doing this your cart is rolling into the parking area. This is a poor and I would say stupid design. The loading area by code should be level in front of the door. Someone with a stroller should apply the brakes. Lots of carts BUT they have this pole on them. Lets say you want to be efficient and unload the cart in your locker. Here you have to CARRY the stuff off the cart to the back of the locker. This is a big pain in the (you know what.) All Business Here Don't be late on the rent you will go to auction faster than you can say dead beat. I understand from the owners standpoint, BUT there is no forgiveness and this is not in the best interest of either side. Storage company losses a customer and you lose your stuff. Which brings you to the conclusion why put you or your stuff in Peril? Get the insurance you probably will need it here. Again the staff is nice but for a modern building there are too many flaws.

Response from Extra Space Storage (5/18/2022)

Hi Benjamin, We appreciate you taking the time to share your experience and we value your feedback. We consider security our top priority and appreciate you bringing this to our attention. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We are disappointed to hear that you are not satisfied with your visit. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us. If there's anything that we can do to earn 5-stars from you, please give us a call at 888-storage or email us at customerservice@extraspace.com. Hope to hear from you soon.

May 17, 2022

Kate S.

Posted On Google

OVERALL RATING

Thank you to Karen and Felix who helped me last night at Extra Space Storage 24 Providence Highway, Dedham. A hero award goes to Felix, the general manager, for rescuing this middle-aged caregiver in distress. Last night I needed to identify a storage unit for my elderly parents at the eleventh hour and Felix answered the call, going above and beyond. From his initial reassuring words over the phone, to his fleeting bewilderment that turned to efficient problem solving at seeing me appear at the door just as they were closing for the day, he worked calmly and literally overtime to make sure I left with a unit, contract, and key in hand. Despite the late hour, perhaps since he knew I was going to be showing up after hours over the weekend after a long drive up from DC with a Uhaul full of my parents belongings - or perhaps because it is just who he is - Felix took the time to show me the unit, explain and have me practice the locking mechanism, showed me the emergency route and firestair, and also had me practice the code at the loading dock. He wanted to be sure the move in was going to go smoothly and, most importantly, that I felt ok about it. In seeing the person behind the problem, Felix reached beyond impeccable professionalism to sheer kind heartedness and shared humanity. I cannot thank him enough. ??

Response from Extra Space Storage (5/17/2022)

Hi Kate, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Karen and Felix! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for your review and for allowing Extra Space to provide your storage solutions. We're committed to being your go-to stop for all your local storage needs! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. Our team is happy to help.?

May 16, 2022

Seth L.

Posted On Google

OVERALL RATING

felix was great and helpful!! I highly recommend this facility which is clean and safe.

Response from Extra Space Storage (5/16/2022)

We think Felix is great too! Thanks for recommending us, Seth. Providing renters with clean and secure facilities is our top priority. As always, give us a call at 888-storage if you need anything.

May 7, 2022

joseph z.

Posted On Google

OVERALL RATING

My name is joseph. I deal with dozens of customer service people throughout the day. Most times it’s a challenge, but very rarely do I have a pleasurable experience as I had when I visited extra space storage in West Roxbury. I had already visited two of the storage spaces that are for teaser rates until finding out when I got there it was going to be much more than they said. I went to extra space and a gentleman named Felix went above and beyond the call of duty to help me secure room at the promised price I can honestly say I can’t remember when I was treated with more kindness patients respect and honesty as I received from Felix. He went out of his way to try to calm me down as I came in upset and I left feeling much much better with complete confidence in extra space storage. I returned after renting the room and realized I need another room going back to the office Felix was getting in his car to go home and the office was shut down for the day. Incredibly he saw my desperation called his boss and got permission to re-open and power up the computers and rent me another room. This is something that you will never find anywhere else as the employees want nothing more than to go home as soon as their shift is over. This to me is what makes the difference between an adequate employee and an excellent caring respectful patient successful and fully capable employee as Felix is all of those. If I were ever a small or big business owner I would do everything I possibly could to surround myself with employees like Felix. If there were more people like him in this world it would be a much much better place to live. I strongly suggest going to extra space to anyone who wants to get the best value for their back and be treated like a human being not just another sale. Bravissimo to Felix. And to whoever hired him. Truly a job well done. With employees like Felix you are sure to be successful and go a long long way which I truly hope you do. Thanks again Felix you are the best!

Response from Extra Space Storage (5/7/2022)

Thanks so much for taking the time to leave your awesome feedback, Joseph! We work hard to meet the expectations of our customers, and we're happy to hear Felix hit the mark for you! We're glad he went out of his way to calm you down and treated you with kindness, and patience. We aim for friendly and helpful staff and are so glad to hear that was your experience! We're committed to being your go-to stop for all your local storage needs! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. Our team is happy to help.?

May 2, 2022

Fast M.

Posted On Google

OVERALL RATING

Halló!! When you need a fast and good moving, talk to us!! We gonna be happy to help you!!

Response from Extra Space Storage (5/4/2022)

Fast, thank you for the 5-star review! Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 2, 2022

E A.

Posted On Google

OVERALL RATING

Felix was so helpful, knowledgeable, and polite. He’s an asset to Extra space. Thank you Felix for your assistance and patience.

Response from Extra Space Storage (12/18/2021)

Hi E, thank you for your review. We're glad Felix was so helpful, knowledgeable, and polite. We agree Felix is such an asset to our team! Stop by our office if you need assistance or have any questions.

April 27, 2022

Kerry S.

Posted On Google

OVERALL RATING

Excellent customer service by Felix.

Response from Extra Space Storage (4/27/2022)

Hello Kerry, thank you for your positive rating! It's great to know Felix was able to provide you with great customer service. Please stop by our office or call us at (339) 364-6633 if you have any questions.

April 26, 2022

Russell L.

Posted On Google

OVERALL RATING

Karen and Felix x are very helpful and hard working. Great place to rent from!

Response from Extra Space Storage (4/26/2022)

Thank you for the kind words, Russell. We're glad Karen and Felix were able to help! Our team is here to serve you, so give us a call at (339) 364-6633 if you need any future assistance.

April 26, 2022

Sami a.

Posted On Google

OVERALL RATING

Felix is excellent

Response from Extra Space Storage (4/26/2022)

Thanks for the positive review, Sami! We are glad you had an excellent experience with Felix. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 20, 2022

Carlens S.

Posted On Google

OVERALL RATING

Very good customer service and I felt very cared for while being serviced.

Response from Extra Space Storage (4/20/2022)

Hi, Carlens ! Thanks for the positive review, it means a lot to our team. Please call (339) 364-6633 if you have any questions about your rental.

April 19, 2022

Jake K.

Posted On Google

OVERALL RATING

Great service from Felix, clean environment, convenient location

Response from Extra Space Storage (4/19/2022)

Thanks for the positive review, Jake! We are glad you had a great experience with Felix. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 15, 2022

Chris T.

Posted On Google

OVERALL RATING

Had the pleasure of speaking with Felix and Karen for my storage needs. They were able to get me into a unit and accommodate for adjustments of what I needed. Great service, great location, great people!

Response from Extra Space Storage (4/15/2022)

Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy Felix and Karen were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 4, 2022

Cesar C.

Posted On Google

OVERALL RATING

This place is awesome, the gentlemen Felix was so helpful and knowledgeable. Location was nice and clean which is a plus when compared to other storage locations I visited. Best staff all around.

Response from Extra Space Storage (4/4/2022)

Hi Cesar, thank you for your kind words. We're glad Felix was so helpful and knowledgeable. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office if you need anything in the future!

March 31, 2022

Mark S.

Posted On Google

OVERALL RATING

The rental was priced pretty well, although our price went up by quite a bit a few months after we moved in. Moving out was easy.

Response from Extra Space Storage (4/1/2022)

Hello, Mark. Thank you for taking the time to share your feedback. If you have any questions feel free to stop by or give us a call at (339) 364-6633.