Pittsfield Self Storage at 901 Crane Ave

Extra Space Storage facility on 901 Crane Ave - Pittsfield, MA
Extra Space Storage
901 Crane AvePittsfield, MA 01201

Read 25 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Convenient Self Storage Near You in Pittsfield

Located near the intersection of Crane Ave and Dalton Ave, Extra Space Storage serves residents of Pittsfield, Dalton, Hinsdale, Lanesborough, and Lenox. Locals will recognize our facility next to Allendale Shopping Center.

Available Storage Unit Sizes

With units ranging from 5x5 to 10x30, our Crane Ave storage facility can accommodate both residential and commercial storage needs. Plus, our units come with indoor access and drive-up access for your convenience.

Drive-Up Storage Units

Drive-up access is the ultimate self storage convenience! These units allow you to directly pull your vehicle right up to your unit to unload or load items with less hassle.

Exceptional Security Features

At Extra Space Storage, we take the safety of our customers and their belongings very seriously. That's why we equipped our Pittsfield self storage facility with top-notch security features like electronic gate access and video surveillance.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Multiple entrance gates
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Gate access on Sundays
  • Deliveries accepted
  • On-site office

The Self Storage Partner You Can Trust

At Extra Space Storage, we take pride in providing our customers with an incredible selection of storage units backed by exceptional customer service. Our friendly, professional team is dedicated to helping you find the best storage solution for your needs, and we also provide customers with a clean, safe, and well-maintained facility. Contact us today to reserve a storage unit in Pittsfield!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7642

Recent Customer Reviews About This Facility

November 30, 2021

Nicole W.

Posted On Google

OVERALL RATING

Kim at Extra Space Storage was a pleasure to do business with. She went above and beyond, was very friendly and accommodating to all my storage needs.

Response from Extra Space Storage (11/30/2021)

Hi Nicole, thank you for your review. We're glad Kim went above and beyond, was very friendly, and accommodating to all your storage needs. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 30, 2021

william m.

Posted On Google

OVERALL RATING

Kim Lachowics was very friendly, efficient and helpful.

Response from Extra Space Storage (11/16/2021)

Thanks for the great review, William! We're glad Kim was very friendly, efficient, and helpful. Please call us at (413) 397-2660 if you have any questions!

November 30, 2021

Rose D.

Posted On Google

OVERALL RATING

Kim was such a help and so nice. She should be the manager!!! She is great!

Response from Extra Space Storage (11/30/2021)

Thank you for the kind words, Rose. We're glad Kim was such a help and so nice. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 18, 2021

Benjamin B.

Posted On Google

OVERALL RATING

The facility and manager Kim get 5 stars. We’ve rented here for 8+ years and it’s been a good experience. The reason I gave a 3 rating is for the price and communications from Extra Space. We have a 10x20 unit and the price was just increased by $80/mo - a 30% increase! And, this was the 2nd increase this year. I found out when I paid my bill on-line and up pops next months amount due that’s a surprise $80 more. Now we’re moving to a 10x10 unit to keep our bill down but it’s only $20/mo less than we were paying for a unit twice the size.

Response from Extra Space Storage (11/20/2021)

Hello Benjamin. Thank you for taking the time to share your feedback with us and for being a long-term customer. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If a rate increase is necessary, we send a letter to the mailing address we have on file 30 days in advance. Please call 888-storage if you would like to discuss your concerns in more detail.

October 27, 2021

Alyson T.

Posted On Google

OVERALL RATING

Wonderful staff , very helpful

Response from Extra Space Storage (10/27/2021)

Hello Alyson, thank you for the rating! We're happy to hear you had a great experience. Call us at 888-storage if there is anything else we can do to assist you!?

October 27, 2021

Greg Y.

Posted On Google

OVERALL RATING

We were selling our house of 30 years and needed some space to rent so we could declutter and prepare our home for showing. We stopped at the ExtraSpace on Crane Ave to request some information on how the process works. We could not have been treated better by Kim who I believe is the manager of the facility. She was extremely professional, patient, and very helpful. She took her time to explained all the options available to us and even took the time to show us the spaces that were available and got us the best price. Even at the end of our rental period when we were going to move out our mover change the pickup date on us and Kim extended our stay for us for a couple days for a very reasonable price. Great customer service I highly recommend.

Response from Extra Space Storage (10/28/2021)

Hi Greg, Thank you for taking the time to leave your feedback! We pride ourselves on having a patient, helpful, and professional staff, so we are thrilled to hear that you had such a positive experience renting with Kim! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Thank you for allowing Extra Space to provide your storage solutions. Please stop by the office or reach out to us at 888-storage if you have any questions!

October 26, 2021

Ryan B.

Posted On Google

OVERALL RATING

Nice, clean and secure facility in Pittsfield Ma. Kim is very helpful!!

Response from Extra Space Storage (10/28/2021)

Thank you for the kind words, Ryan. We're glad Kim was able to help! Our team is here to serve you, so give us a call at (413) 397-2660 if you need any future assistance.

October 23, 2021

Michelle D.

Posted On Google

OVERALL RATING

Primo storage facility! Very clean, well maintained and managed. I just moved out 21 October 2021. Most of my rental time (several years) was with Prime and local manager, Kim, who is simply awesome … friendly, helpful, and professional. Extra Space took over management of the place several months ago and wisely kept Kim on as manager of the facility and also made some noticeable improvements right away. If I needed extra space, I’d go back in a Berkshire minute!

October 12, 2021

Joanne R.

Posted On Google

OVERALL RATING

Kim was very helpful and professional.

October 7, 2021

Monkey h.

Posted On Google

OVERALL RATING

Working with Extra Space Storage was great! I was about to get a storage unit even when their physical office was closed! They had a great deal when I got my storage unit one month free and then I pay the subsequent months. They sent me the lease via email and gave me a free lock! It was so easy and straightforward! I would definitely recommend them to a friend!!

September 22, 2021

Cindy H.

Posted On Google

OVERALL RATING

Great customer service. Kim was so helpful to my aunt and I.

Response from Extra Space Storage (9/22/2021)

Thank you for the kind words, Cindy. We're glad Kim was able to help! Our team is here to serve you, so give us a call at (413) 397-2660 if you need any future assistance.

September 20, 2021

Michael Z.

Posted On Google

OVERALL RATING

Unit was dry and clean. Very safe.

Response from Extra Space Storage (9/20/2021)

Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 15, 2021

Holley L.

Posted On Google

OVERALL RATING

I’ve been very pleased storing my family items at Extra Space Storage. The units are tight, dry and very well constructed. Because of their quality, and area maintenance, I have not had issues with rodents or pests. The security at Extra Space Storage is noteworthy. Access to all units is limited with coded gates.The large windowed office acts as surveillance over activity going in and out. Kim manages the office & she has been there whenever I’ve needed any help. She is very pleasant & an ace at assisting with access or any odd issues I’ve had. As my family & I have downsized, Extra Space Storage has been outstanding at meeting my needs!

Response from Extra Space Storage (9/29/2021)

Thanks, Holley! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Kim reflects that! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or reach out to us at 888-storage if you have any questions!

September 10, 2021

Domingo S.

Posted On Google

OVERALL RATING

I’m always a satisfied customer when Kim Lachowicz is working the front desk. She is very pleasant and helpful always. Extra space storage is always clean and well maintained as well.

Response from Extra Space Storage (9/29/2021)

Hi Domingo, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kim reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 29, 2021

Christopher B.

Posted On Google

OVERALL RATING

Over the last 10 years I’ve rented space about a hand full of times, From unexpected moves to planned or just needing to store something this location has from my first time renting space been great. The store manager Kim Lachowicz is always smiling and makes the process easy and she goes up and beyond for both the company and the renters. Thank you

August 26, 2021

Shannon H.

Posted On Google

OVERALL RATING

The process of securing and filling out the paperwork for the unit I rented was easy. The person on the phone was helpful and efficient. There are two reasons I didn’t give five stars. First, there was no site manager when I went to unload my stuff, twice, and I was unsure of the process of getting the lock for my unit. I called customer service about this and she informed me that the lock would be inside the unit. I also wanted to pay for the year up front, and I wasn’t able to do that over the phone, I was told I had to do that at the site with the site manager. The second reason is the price. I needed storage pretty quickly, so I really didn’t have time to shop around. And some of the other storage places in my area looked pretty sketchy, and I had rented at this facility before, though it was not an Extra Space Storage facility at that time. Before this facility became Extra Space Storage, I felt their prices were more reasonable. I rented a larger unit about 5 years ago, and it was $50 dollars cheaper a month than the smaller unit I’m currently renting. I feel the prices are very high for what you get, but as I said, I needed something quickly so I took what I could get. I also think that there should be some sort of a discount if you pay for the year in full.

August 19, 2021

Daniel R.

Posted On Google

OVERALL RATING

I would definitly give Kim the store manager 5 STARS for an awesome job with costumer service. It has to be the best costumer service I have had in a long time. She made myself an my 9 year old son feel welcomed and comfortable. I definitely would give Kim the Costumer Service of the year award for Store Managers

August 16, 2021

Dee G.

Posted On Google

OVERALL RATING

Returning customer. Had bad experiences elsewhere. Glad to be back. Kim has great customer service. She is the reason I went back. Prices are higher then other places but better service is worth the extra. Thank you Kim for being who you are.

August 14, 2021

Martha A.

Posted On Google

OVERALL RATING

Kim is amazing she’s kind and courteous.

Response from Extra Space Storage (8/14/2021)

We're happy you had a great experience, Martha! Thank you for being an Extra Space Storage customer.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Crane Ave and Dalton Ave

Directions from the North

Drive south on US-7 S. Turn left onto Crane Ave. Our facility will be on your left before Dalton Ave.

Directions from the South

Drive north on South St. Turn right onto East St. Turn left onto 1st St. Continue onto North St. Turn right onto Crane Ave. Our facility will be on your left before Dalton Ave.

Directions from the East

Drive west on MA-8A S. Turn right onto Crane Ave. Turn left to stay on Crane Ave. Our facility will be on your right.

Directions from the West

Drive east on Merrill Rd. Turn left onto Crane Ave. Turn left to stay on Crane Ave. Our facility will be on your right.