Reviews
December 31, 2019
Stacey Bernard
Posted on Google
My first experience with Extra Space Storage was great but recently I am not happy with the organization. This location is so convenient for me, I can walk there. The price in the beginning was only $121 monthly and now soon to be six months later, the price jumped to $161 in January. So with that high amount, I will be removing my things out from this convenient place and I will travel to Fordham or West Farms for a much lower price.
Response from Extra Space Storage (01/02/2020)
Stacey, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.
December 24, 2019
Jay Opp
Posted on Google
Response from Extra Space Storage (12/26/2019)
Thanks Jay! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
December 22, 2019
javi cuba
Posted on Google
The guy helped me out with most respect actor for everybody to go to the storage place
Response from Extra Space Storage (12/23/2019)
Hi Javi, thank you for your review. We're glad our manager was able to help! Stop by the office if you need anything.
December 16, 2019
Wendy Estevez
Posted on Google
Response from Extra Space Storage (12/17/2019)
Thank you for leaving us a review, Wendy. Don't hesitate to reach out if you need anything!
December 4, 2019
Anabelva Cohen
Posted on Google
Very friendly staff, they will not let you go good price.
Response from Extra Space Storage (12/04/2019)
Thank you for taking the time to leave your feedback, Anabelva! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We are so glad you are satisfied with your rental rate! Let us know if we can do anything to assist you!
December 2, 2019
Randall Krouser
Posted on Google
I met Areal and he was a great help. He took time and found what I was looking for. I am happy to know my belongings are safe.
Thank you
Randall Krouser
Response from Extra Space Storage (12/02/2019)
Hi Randall, we're glad Areal was able to help find what you were looking for. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.
November 21, 2019
Kathleen Granieri
Posted on Google
My husband & I saw Ariel about a week ago, he showed us the storage units, Ariel was courteous, respectful & very knowledgeable, I returned yesterday to rent the unit, Ariel had stepped out, but was met by Yurri, who was just as pleasant & knowledgeable as Ariel, Yuri also introduced me to Randy who was equally as pleasant, the whole experience thus far has been a pleasure.
Response from Extra Space Storage (11/22/2019)
Kathleen, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We’re glad you chose Extra Space.
November 21, 2019
Gladys Robledo
Posted on Google
Response from Extra Space Storage (11/21/2019)
Thanks for the 5-star rating, Gladys! We're so glad you chose Extra Space Storage!
November 9, 2019
Brandon Acevedo
Posted on Google
Response from Extra Space Storage (11/09/2019)
Thank you for the excellent rating, Brandon! We're glad you had a positive experience storing your belongings at Extra Space Storage!
November 9, 2019
Boost Mobile
Posted on Google
Response from Extra Space Storage (11/09/2019)
Thank you for choosing Extra Space Storage, Boost Mobile! We're here to help if you need assistance with your rental. Call us at (718) 294-1111 with any questions!
November 9, 2019
Maria Perez
Posted on Google
Response from Extra Space Storage (11/09/2019)
We're proud to serve customers like you, Maria! Thanks for leaving us a 5-star rating!
November 6, 2019
yvette bey
Posted on Google
Randy was very very helpful & Yuri was Fabulous too
Response from Extra Space Storage (09/28/2019)
Hi, Yvette! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Randy and Yuri! Stop by the office if you have any questions about your rental.
November 1, 2019
Anna Baggio
Posted on Google
I came into this location just this morning and the guy at the front desk Randy Smith had great energy, he was so polite and had excellent hospitality. He’s a excellent worker and he knows his job extremely well.
Response from Extra Space Storage (11/03/2019)
Thank you for the kind words, Anna. We're glad Randy was able to help! Our team is here to serve you, so give us a call at (718) 294-1111 if you need any future assistance.
November 1, 2019
debra bruce
Posted on Google
This is my first day I love that they have a first month discount staff service is friendly and pafetional
Response from Extra Space Storage (11/03/2019)
Thank you for taking the time to leave your feedback, Debra! We pride ourselves on having a friendly, professional staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!
October 31, 2019
Lucy Lu
Posted on Google
Response from Extra Space Storage (10/31/2019)
Thanks for the 5-star rating, Lucy! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
October 31, 2019
Hue Jeffe
Posted on Google
Came in this morning with my aunt she wanted to purchase some boxes and the manager Yuri was very accommodating. This was a very nice experience I’ve been to a few different storages and this was the best thus far.
Response from Extra Space Storage (10/31/2019)
Thank you for the review, Hue! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can do anything else to assist with your storage needs.
October 30, 2019
wanda brisbane
Posted on Google
Yeah the person that took care of me was very polite very very helpful explained everything perfectly
Response from Extra Space Storage (10/31/2019)
Wanda, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if we can do anything else to assist you!
October 29, 2019
diane ez
Posted on Google
October 12, 2019
Dominique Davis
Posted on Google
I came into this location and the guy at the front desk Randy Smith had great energy, he was so polite and had excellent hospitality. He’s a excellent worker and he knows his job extremely well.
Response from Extra Space Storage (10/13/2019)
Welcome to Extra Space Storage, Dominique. We're glad Randy was able to help meet your storage needs and provide a positive rental experience! Let us know if we can do anything else to assist you!
October 12, 2019
Alita Williams
Posted on Google
Good customer service, guys were great
Response from Extra Space Storage (10/13/2019)
Alita, thanks so much for your review. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Don't hesitate to reach out if you need anything!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
3rd Ave and E 178th St
Directions from the North:
Drive south on I-87 S. Take Exit 7N-S. Merge onto I-95 N. Take Exit 2B. Turn left onto Webster Ave. Turn right onto Tremont Ave. Turn left onto 3rd Ave. Our facility will be on your right just after 178th St.
Directions from the South:
Drive north on I-87 N. Take Exit 7N. Merge onto I-95 N. Take Exit 2B. Turn left onto Webster Ave. Turn right onto Tremont Ave. Turn left onto 3rd Ave. Our facility will be on your right just after 178th St.
Directions from the East:
Drive west on I-95 S. Take Exit 3. Turn right onto 3rd Ave. Pass Tremont Ave and continue north. Our facility will be on your right just after 178th St.
Directions from the West:
Drive east on I-95 N. Take Exit 2B. Turn left onto Webster Ave. Turn right onto Tremont Ave. Turn left onto 3rd Ave. Our facility will be on your right just after 178th St.
