Charlotte self storage at 3304 Eastway Dr

Augusta Morena assisted me with setting up my unit. She was very helpful and the size of the unit was perfect which showed her level of experience and prevented me from overspending on a unit that was too large. She is great!

Augusta Morena provided excellent customer service discussing availability and unit sizes. She is dedicated to provide a great experience at extra space storage, always in a good mood and quick to address maintenance throughout the building. I highly recommend working with Augusta for short or longterm storage needs.

Augusta is very helpful. 5 stars all the way!!

I was in need of a storage unit ASAP as I’m relocating back home for the remainder of the year. I called the customer service number and Ethan put in my info and forwarded my contact to Joe Congel (Store Manager) of the Eastway Drive location. Joe called me within 2-3 minutes as I was getting in the car and was at the front when I arrived. Joe was friendly and explained all the information I needed to know. Joe showed me my unit, ran through how to work the lock and tested out my security code so I knew I was going to be able to use my storage after hours. The price was fantastic and it’s 2 miles from my current apartment. My initial impression on Extra Storage Storage is A+ and I would definitely recommend being assisted by Joe Congel to any of my colleagues!!

Joe C was quick and efficient in giving me all the information I needed for my storage unit rental!

I received a friendly phone call from Mr. Joe. I was at the mall and assured him I would call him back. Once I left the mall, I stopped by Extra Space Storage to reserve my space. Again, he was very friendly, inquired about how much space I needed and made a suggestion as to what space. I agreed after viewing his recommendation. Once complete, he discussed my combination in detail and allowed me to test try my entry. He was extremely professional, pleasant, considerate, and inviting. I left feeling and knowing I made the best decision. He was truly a blessing today. I eventually went to purchase a space and he convinced me to purchase 9 more items to better assist me with caring for my property. 6 boxes, tape roll, and two plastic covers for my mattress and box spring! I sincerely thank Mr. Joe Congel, from the bottom of my heart! #Blessing Yours truly, Ignatius Jevon Patterson

He was very professional an kind! Great customer service !

Joe was awesome to work with. Quick, efficient and extremely friendly.

Had an absolutely great experience with keeping my belongings here for about 8 months. The staff was very helpful and friendly. Definitely recommend to anyone looking for a great place to store your stuff!

Called to get some info. Joe was very polite & professional and extremely knowledgeable. Will definitely be doing business with Joe in the near future. Will highly recommend Joe to friends & family. Thank you Joe.

Joe was very helpful and knowledgeable about each unit size and cost. He also explained in detail the load ing areas and access information. He gets 5 *’s

Great place to store your stuff. See Joe, he will take great care of you!

Great experience, great customer sevice with folks willing to work with you for your needs

Joe was superb. I really appreciate the customer service because it matters and he definitely did not disappoint and he was really great with explaining everything to me. And gave me a heads up on a promotion that wasn't quite showing correctly on the site and that was very helpful !!! Great experience

Great service! Joe makes it very easy!

Great place and great staff . Covid protection very professional ladies at front desk.

Joe was amazing and very helpful!!!! Made my day! Great facility!

Very nice and clean. Customer service is awesome!! I have to tell you, I am extremely pleased with the service that I have gotten today. Joe is the man and did a great job with my needs... I'm very pleased!!

Great service and information!

Awesome staff and extremely helpful.