Charlotte self storage at 10609 Johnston Rd

Extra Space Storage facility on 10609 Johnston Rd - Charlotte, NC
Extra Space Storage
10609 Johnston RdCharlotte, NC 28226

Read 320 Reviews

Current Customer:
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Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Johnston Rd and Pineville-Matthews Rd, Extra Space Storage serves Charlotte residents near Carmel, Cameron Wood, Park Crossing, Olde Providence South, Montibello, McAlpine, Pineville, and more. Locals will recognize our facility next to Walgreens.

A Versatile Self Storage Solution

Extra Space Storage on Johnston Rd offers a variety of storage units, climate-controlled storage, and exceptional security. We're your go-to storage partner in Charlotte near Carmel!

Storage Units to Fit Your Needs

With unit sizes from 5x5 to 10x30 and unit features like indoor access, first-floor access, and elevator access, it's easy to store items large and small with our Charlotte storage facility!

Secure Storage

Extra Space Storage provides a safe storage environment for customers. With security measures like video surveillance and security access to your floor only at our Johnston Rd storage facility, you can rest assured that your valuable belongings are well-protected.

Drive-Up Storage Units & Drive-In Building

Drive-up units allow you to pull a vehicle directly up to your unit for an easy loading and unloading process. Plus, our drive-in building makes it possible to drive through covered aisles and reach your storage unit in rain or shine. It's the ultimate self-storage convenience!

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Office & Retail Space Available

Need an office or retail space for your small business in Charlotte? Our facility has space available for you! Call our friendly team to learn more about availability and pricing.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Covered parking for customers
  • Convenient loading dock
  • Covered loading bay
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant

Experience the Extra Space Difference

With a well-maintained, secure facility and a friendly, professional team dedicated to delivering great service, it's easy to see why people choose Extra Space Storage for their self storage needs. We go above and beyond to ensure each and every customer has an unforgettable experience with us. Contact us today to reserve a storage unit in Charlotte!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8856

Recent Customer Reviews About This Facility

October 22, 2021

Shirley G.

Posted On Google

OVERALL RATING

Rafael was absolutely amazing! He is knowledgeable, professional and was patient with me as I selected the unit that best suited my needs.

Response from Extra Space Storage (1/14/2020)

Thank you for the kind words, Shirley. We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience reflects that. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thank you for being a loyal customer!

October 19, 2021

LB D.

Posted On Google

OVERALL RATING

Raphael is awesome!! He made sure my husband and our movers had everything they needed to get into our second floor unit. Raphael also took care of my billing concerns and was beyond professionally friendly.

September 20, 2021

Patrick S.

Posted On Google

OVERALL RATING

Staff is amazing, place is super clean (Johnson and Park location) and organized. Prices are super fair and convenient layout. I couldn't ask for more.

Response from Extra Space Storage (9/21/2021)

Hi Patrick, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.

September 2, 2021

Brian C.

Posted On Google

OVERALL RATING

Good storage facility and very protective of the storage units and everyone's belongings in the units.

Response from Extra Space Storage (9/30/2021)

Thanks for the positive review, Brian! We are glad you had a positive experience with the security of our facility. Please stop by the office or give us a call if there is anything else we can do for you!

September 2, 2021

Alphonso B.

Posted On Google

OVERALL RATING

Nice clean facility!!! Not ideal for big trucks though ??

August 8, 2021

Nalisa R.

Posted On Google

OVERALL RATING

I have had a good experience with Extra Space Storage. Good Customer Service and clean facility.

Response from Extra Space Storage (9/4/2021)

Hi Nalisa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!

July 30, 2021

Heather B.

Posted On Google

OVERALL RATING

Rafael is the gentleman who helped me with superior, white glove service!! In an urgent situation/need, he not only followed up with me but was there for me once again at 7P to lock in my unit. If it were not for his responsiveness, sense of urgency, and care, I might have not been able to meet my move / storage deadline. AND he was extremely professional and personable. I’m excited to know that my late mother and grandfather’s things will be in a safe/secure and pristine environment. Thank you so much, Rafael and thank you Etta Space Storage for giving me that comfortable feeling of knowing that everything is going to be ok!!!!

Response from Extra Space Storage (7/30/2021)

Thank you so much for taking the time to leave your positive feedback, Heather! We are so happy to hear that your experience with Rafael has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

July 14, 2021

Frank W.

Posted On Google

OVERALL RATING

Nicole was very nice, helpful, and respectful.

July 14, 2021

BPBossman 1.

Posted On Google

OVERALL RATING

Nicole was very attentive and helpful with my move in process. And she saved me a month of storage payment ! I will be going back to Nicole at extra space for my next move! Place is clean and excels customer service from Nicole

July 13, 2021

Sharath C.

Posted On Google

OVERALL RATING

Great experience using the storage here. Smooth process for reserving and checking out . Thanks to Nicole for the amazing customer service.

July 12, 2021

Brittenay C.

Posted On Google

OVERALL RATING

I rented here because my move was terrible and needed a quick place to store my items. This place is very clean. I will say that sometimes there is a bit of miscommunication between the staff and customer. So, I would just double check everything. Other than that, I would definitely recommended this place.

July 11, 2021

C. R.

Posted On Google

OVERALL RATING

This was my second time talking with an associate and my experience was great. She made my transition to a smaller unit seamless and treated me with the utmost candor and care!

July 10, 2021

shane p.

Posted On Google

OVERALL RATING

Great svc!

July 10, 2021

Susana P.

Posted On Google

OVERALL RATING

Nicole provided a Great service and was very professional. Thank you!

July 8, 2021

Diane M.

Posted On Google

OVERALL RATING

Nicole is an exceptional manager. She is always professional and provides top notch customer service! We’ve rented several units and have been very pleased with this facility.

Response from Extra Space Storage (7/8/2021)

We're grateful for your rating, Diane. We're glad Nicole was exceptional. Call us at (704) 558-3054 if you have any questions or need assistance with your rental!

July 8, 2021

Diane M.

Posted On Google

OVERALL RATING

Excellent service. Nicole is a terrific manager - have worked with her several times!

July 6, 2021

Gabby T.

Posted On Google

OVERALL RATING

Nicole she was simple the best !!! Highly recommend

July 3, 2021

Elise G.

Posted On Google

OVERALL RATING

The reservation and rental process was quick and easy. I was able to reserve my unit and sign the contracts remotely. Will update after moving into the unit if there are any issues

Response from Extra Space Storage (7/3/2021)

Thank you for the excellent rating, Elise! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!

July 3, 2021

Tanya M.

Posted On Google

OVERALL RATING

Nicole was awesome! Went above and beyond to help us.

July 3, 2021

ricky p.

Posted On Google

OVERALL RATING

Nicole was above and beyond great..

Frequently Asked Questions at 10609 Johnston Rd

Do I need climate controlled storage at 10609 Johnston Rd?

How secure are storage units at 10609 Johnston Rd?

What sizes of self storage units are available for rent at 10609 Johnston Rd?

How far in advance do I need to reserve a storage unit at 10609 Johnston Rd?

Does the storage facility on Johnston Rd have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Pineville-Matthews Rd and Johnston Rd

Directions from the North

Drive south on Park Rd. Turn right onto McMullen Creek Pkwy. Turn left onto Pineville-Matthews Rd. Turn left onto Johnston Rd. Our facility will be on your right.

Directions from the South

Drive north on Johnston Rd. Pass Carmel Rd and continue north. Our facility will be on your right.

Directions from the East

Drive west on Pinesville-Matthews Rd. Turn right onto Johnston Rd. Our facility will be on your right.

Directions from the West

Drive east on Pinesville-Matthews Rd. Turn left onto Johnston Rd. Our facility will be on your right.