King of Prussia self storage at 282 S Gulph Rd

The people at Extra Storage are friendly. Thomas was very helpful and went out of his way to make sure we received good customer service??

Always top notch service at Extra Space Storage! I called the wrong location and still the manager there, Thomas, found a way to help me.

Customer service is welcoming. Talk to Thomas; he’ll take care of you. Definitely recommend for anyone in need of storage

Excellent customer service and care. Thomas followed up as planned and I was able to make decisions based on his support. Good experience. Thank you

Great experience moving in. Friendly staff & clean facility

Dan was incredibly helpful with the entire rental process over the phone!

Would like to thank the peaple of extra space storage for there courteous help and assistance over the 12 long years that I kept my things safe in your units. Special thanks to the 2 Dan's, Crystal, Ally, and a few others who I unfortunately forgot there names. My experience was overall a good one even if it ended up costing a small fortune to keep the storage units all those years. I really appreciatedthe times you worked with me when funds were difficult. Again thanks to extra space storage.

Great experience working with Dan and Grant to rent a storage unit! They both made the process quick and easy and were helpful, communicative, and friendly. Would definitely recommend Extra Space Storage in KOP!

Great customer service- helped with our issues and was able to provide a quick solution. Very happy with staff and service.

Ashley was super helpful and professional! She made the process quick and easy and I was able to access my unit within an hour of signing the paperwork! Prices are also reasonable. I would definitely recommend ??

Excellent experience! Great rate. Dan was awesome helpful and followed up with my account. all good!

EVERY staff member is polite, patient and understanding. They are always a pleasure to speak with! The units are clean well managed. I highly recommend this facility!

Grant and Dan are very professional and accommodating. It’s been very hassle free to rent a unit. Thank you

I needed a small unit to house my daughter’s dorm room belongings while her university shut down due to COVID. I compared prices and available units and Extra Space Storage was really easy to deal with and had the cheapest price. The gentleman working at the facility explained everything to me (never rented a storage unit before) and gave my family his whole attention. It was much easier than I ever thought it would be. I cannot thank the gentleman there (not sure if he was the manager he really knew everything I needed to know) as it was a great experience.

This was my first time ever renting a storage unit and I was nervous about the experience at first. Grant and Dan were extremely helpful with the process and customer service was top notch. I called Grant and asked about purchasing locks, and when Dan went to show me my unit the lock was already in there. They made a stressful process relieving and I can’t recommend it here enough.

To whom it may concern, I would like to THANK YOU and your company, for another pleasant experience over the Christmas holidays in 2020. Dan, at the King of Prussia location, was once again a lifesaver and went above-and-beyond to get me into a unit (after hours) while it was COLD, WINDY and RAINING there on Christmas Eve! This was my 2nd time renting a unit at his location, and again, he went above-and-beyond by doing the registration over the phone BEFORE I arrived (which was after closing).When I finally arrived, tired after a 2-day 800 mile trip. Dan had left a lock for me inside the unit (I still had my previous lock) just in caseI I forgot or misplaced my old one. He also tagged the unit so I could see it was ready to use. Dan was once again very helpful and followed up a week later, after the holidays, to ensure I had all the registration forms complete. He was able to confirm and use all my info (which hadn't changed) from my previous rental without me actually being there in person to complete. That saved me alot of time, money and hassle of making a 50 mile trip out and back to complete that process. I have two elderly parents with some health issues and so I am back and forth alot as emergency situations arise. Having helpful staff like you do, makes my life SO MUCH EASIER when a crisis or urgent situation occurs with my family. Again, THANK YOU SO MUCH for another pleasant experience. I would also like to thank the young nan at the Mannyunk location as well since last time I was in town I rented there as well since that was a closer option for me. He too went above and beyond for me getting me into a spot in his garage on short notice as well. Malvern folks have also been helpful and patient with me in the past when I used their location as well. Both gentleman there were very kind and patient trying to locate a spot for me to park while visiting over the summer. I will continue to use Extra Space storage because your staff and regional managers are very well trained and FRIENDLY and actually CARE ALOT about customer service and being feiendly, pleasant and helpful. It's always a pleasant experience dealing with them regardless of the location. They all know each other and communicate well to solve the customers needs by calling around to see who had a unit in the size I needed (height clearance is an issue with my high-rise camper-top) saving me alot of time and trouble. Thanks again!!! Happy New Year 2021. Sincerely (pleased), Gerry S. of Tennessee (with family in PA) Godbless your PA team!

Very happy with my experience so far. Very helpful staff and units are clean and well maintained. The location and accessibility is great too. Highly recommend.

Dan has always been exceptional. I never had any problems with the staff or services at this location. Professionalism and Customer Satisfaction has always been a top priority with them. Also, there was never any issues with entering the unit, or with the unit itself. Thanks Extra Space Storage for making my experience a great one.

I had a great experience with Dan, the sales manager of the business. He walked me through all the steps necessary to renting a storage unit in a matter that was comforting an reassuring. I would recommend these units to anyone!

Grant, one of the employees at Extra Space Storage (ESS), provided me with some of the best customer service I've received in the a long time. He gave me facts and options, and a willingness to be flexible based on my storage needs. He followed-up via text in a sincere, non-pressured way. He also have me a tour of the facility, when I was ready, and provided me detailed information that was just right. Grant was a key reason I chose ESS! I also appreciate that ESS honored their internet discount and that their final leasing contract matched my calculations to the exact penny!