York self storage at 154 Leaders Heights Rd

I just wanted to take a few minutes to pay my compliments to the staff at the Extraspace Storage facility in Leader Heights PA for the kind and professional manner in which we were treated. Recently my wife and I moved from the Baltimore area to York, PA. We stored much of our household belongings at Extraspace in Leader Heights, planning to have our moving company only move our larger furniture pieces. When we encountered problems with our property settlement, we were faced with a scheduled moving date and possibly nowhere to put our furniture except into another storage unit. The staff at the Leader Heights location went out of their way so see that we got an adequately sized unit to accommodate our needs on a moment's notice even calling us as soon as a prior tenant had vacated their unit (which was the only one of adequate size for our needs. Even though it turned out that we didn't have to actually use it, the way we were treated as customers made me feel that the staff there really "had our back" as it were and that did much to ease our stress over our settlement problems. I especially want to thank Mr. Washington, the Assistant Manager, for his kindness and the attention he showed towards our needs. Your staff couldn't have been kinder or more considerate and I wouldn't hesitate to use your facility again should the need arise.

Well they say “it starts at the top” and I got to see it first hand with how the manager Troy handled a crazy situation ( broke my key off in the lock) with his assistant Porter there by his side. Thank you Extra Space Storage for such wonderful customer service.

So, my procrastinating ways caught up to me and I only had one day left to move and I hadn't secured a storage unit as of yet. I looked everywhere and I couldn't find any storage place that was open on Sunday or that I could acquire online without any human interaction until I came upon Extra Space Storage. I was able to check availability and able to rent a unit, solely online. The unit was clean and the area was well lit. I was emailed my unit space number and the gate key combination that allowed me access my unit even outside of office hours. I really don't know what I would have done if I hadn't stumbled upon Extra Space Storage.

Friendly staff, worked with you on pricing. Went thru a nasty breakup and needed something quick. They worked with me, made sure I felt secure and safe while my stuff was there. Definitely would recommend.

Great service! Love renting here, I highly recommend it!

Very courteous and kind! They are professional and want what is best for you! They are not out for your money and want to help! HIGHLY RECOMMEND!!!

Very accommodating, and professional

John was great, kept digging until he found me a unit.

The facility was clean and staff was knowledgeable! Troy was so helpful and I appreciated the time he took yo show me around and explain everything.

Exceptionally clean, staff were very kind and knowledgeable. Troy was a pleasure to work Will. Will definitely recommend to family and friends!!!

The site manager, Troy was very knowledgeable and energetic. Great guy and made the experience amazing. Still shopping around but he’s got my vote!

Great job Porter!

I was looking for a unit online and came across this space. Reserving it was easy and when Troy called me to finish my request he was very helpful and explained everything to me. Highly recommend this place!

Renting a storage unit online was really easy and simple, my only problem was that I was unable to reach anyone when I called on the phone. When I arrived in person, they were very helpful, explained how everything worked, and gave me their direct phone number for the future. Good experience so far, and would 100% use again!

Good facilities, friendly staff.

Used Extra Space Storage since 2016. Clean and dry facility and they always treated me more than fairly.

I was so blown away by the level of service and communication from these people that I decided to up my game on how to treat my own customers!

Porter Washington was very detailed and patient. I appreciated all my questions being answered.

Very good positive experience.

The staff at Extra Space Storage was courteous, very helpful and moved the process along very quickly to meet my needs. I would definitely use them again.