Chattanooga self storage at 824 E 12th St

Extra Space Storage facility on 824 E 12th St - Chattanooga, TN
Extra Space Storage
824 E 12th StChattanooga, TN 37403

Read 407 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on E 12th St between Park Ave and Peeples St, Extra Space Storage serves Chattanooga residents near Southside Historic District, City Center, Martin Luther King, Fort Wood, Highland Park, Oak Grove, Park City, Southside Gardens, and more. Locals will recognize our facility near Dixie Produce.

Affordable Storage Near University of Tennessee at Chattanooga

Extra Space Storage on E 12th St is less than a mile from the UT Chattanooga campus. If you need self storage over the summer or while studying abroad, we're the convenient solution for you!

A Versatile Self Storage Solution

With a wide selection of storage units and storage lockers, climate-controlled storage, and advanced security features, Extra Space Storage has the Chattanooga self storage you're looking for!

Storage Units & Storage Lockers

Our Chattanooga storage facility offers reduced height storage lockers, as well as standard storage units ranging from 5x4 to 15x20 with convenient features like indoor access, first-floor access, and elevator access. We have the perfect space for you!

Secure Storage

Worried about storing valuable items? Extra Space Storage takes the safety of your belongings seriously, which is why we utilize security features like electronic gate access and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant

Experience the Extra Space Difference

Extra Space Storage works hard to deliver an excellent self storage experience for our customers. From our well-maintained, secure facility to our friendly, professional team, we go the extra mile to ensure your needs are taken care of. Contact us today to reserve a storage unit in Chattanooga!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8801

Recent Customer Reviews About This Facility

October 17, 2021

Julie M.

Posted On Google

OVERALL RATING

You won’t find a better storage facility in the Chattanooga area! Tracy is so helpful and everything is top notch at this location!!

Response from Extra Space Storage (10/17/2021)

Thanks for sharing your positive experience, Julie. We're committed to being your go-to stop for all your local storage needs! We're glad Tracy is so helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

October 13, 2021

Beth B.

Posted On Google

OVERALL RATING

I recommended this facility because my sister has storage at the other site. My friend stores here and Tracy is wonderful! Willing to help in every way! Clean and easy access to units. Would recommend to everyone!!

Response from Extra Space Storage (10/14/2021)

Hi Beth, thank you for your review! We're so happy to hear that your experience with Tracy and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.

October 13, 2021

Becky C.

Posted On Google

OVERALL RATING

Fantastic customer service! Very clean units and convenient.

Response from Extra Space Storage (10/14/2021)

Thank you for the kind words, Becky! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

October 11, 2021

Jesse C.

Posted On Google

OVERALL RATING

Tracy, Becky and Greg are amazing people. My experience with storage rentals is vast throughout the country and let me tell you, they are some of the best in the business. Whatever your reason for needing a storage unit, they are extremely acommodating and look for ways to go above and beyond for you. I had a very specific issue I neeeded help with and Tracy came up with a solution that would have otherwise been a nightmare to handle. I am very grateful she was able to help. This kind of customer service is not easy to find these days. Thank you!

Response from Extra Space Storage (10/11/2021)

Thank you for the kind words, Jesse. We're glad Tracy, Becky, and Greg are extremely accommodating and look for ways to go above and beyond for you. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 11, 2021

Courtney M.

Posted On Google

OVERALL RATING

Tracy and Becky are very understanding and helpful. They know the stresses of moving and do everything in their power to make the process easier and smoother. I appreciate them and will be recommending them to anyone in need of storage.

October 11, 2021

John R.

Posted On Google

OVERALL RATING

Super easy to sign up. Competitive pricing. Really nice facility.

October 6, 2021

Lennell S.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (7/26/2019)

We're excited to have you storing with us in Chattanooga, Lennell! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (423) 602-2285 or stop by the office if you need anything!

October 6, 2021

Dan L.

Posted On Google

OVERALL RATING

Excellent customer service, very fast and prompt. The young lady with the beautiful hair took very good care of me today and everything went great. This place has treated me with so much respect, no hassle, very easy going. I definitely recommend Extra Space Storage building on E 12th Street to everyone that is looking for a great experience like I have had. Thank you

Response from Extra Space Storage (10/6/2021)

Thank you for the kind words, Dan! We're committed to providing excellent customer service. We're glad our manager took very good care of you. We are thrilled to hear your experience was great. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 6, 2021

Hannah C.

Posted On Google

OVERALL RATING

Becky and Tracy were great! Very nice and professional. The facilities were clean and secure, I felt safe storing our things there. Plenty of room to load and unload a UHAUL truck or any other large moving truck. The price per month was great and canceling the unit was easy. Would definitely recommend.

Response from Extra Space Storage (10/6/2021)

Thanks, Hannah! We are so happy to hear that your experience with Becky and Tracy has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 5, 2021

Michelle S.

Posted On Google

OVERALL RATING

Very helpful staff. Clean storage

Response from Extra Space Storage (10/6/2021)

Hi Michelle, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 30, 2021

Amanda P.

Posted On Google

OVERALL RATING

Very nice, clean facility. Debbie called me the day after my reservation to make sure I didn’t have any further questions or need anything and was very helpful!

Response from Extra Space Storage (9/30/2021)

Hi Amanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Debbie called you the day after your reservation to make sure you didn’t have any further questions or need anything and was very helpful! Stop by our office if you need assistance or have any questions.

September 30, 2021

Hatch M.

Posted On Google

OVERALL RATING

Tracy is a great person she has been good to me this whole time

Response from Extra Space Storage (10/1/2021)

Hello, Hatch. Thank you for the review. We're so glad Tracy could meet your storage needs. Please stop by the office if you need anything!

September 27, 2021

Hunter E.

Posted On Google

OVERALL RATING

Becky and Tracy were so friendly and professional. They see us as a person and treat us like family. My wife and I went with Extra Space because of Becky and Tracy - the competition can't compete with that kind of customer service.

Response from Extra Space Storage (9/27/2021)

Hi Hunter, thank you for your review. We're glad Becky and Tracy were so friendly and professional. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

September 27, 2021

DAundre W.

Posted On Google

OVERALL RATING

Tracy Pursley is a great representative. She explained every question I did not understand down to the T. I would recommend this nice,secure, and clean storage facility to anyone in need of EXTRA SPACE! Thank you Tracy your amazing!

Response from Extra Space Storage (9/27/2021)

Thank you for the kind words, Daundre. We're glad Tracy explained every question you did not understand down to the T. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 21, 2021

Cordon W.

Posted On Google

OVERALL RATING

Clean facility, super spacious, super helpful and friendly staff. Love it here

Response from Extra Space Storage (9/21/2021)

Hi Cordon, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was super helpful and friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 21, 2021

Sierra R.

Posted On Google

OVERALL RATING

Super nice and helpful staff. Becky and Tracy are amazing!! Its been great having a unit here!

Response from Extra Space Storage (9/21/2021)

Hi Sierra, thank you for your review. We're glad our team was super nice and helpful. We think Becky and Tracy are great too! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

September 21, 2021

Perrin L.

Posted On Google

OVERALL RATING

Super friendly people Becky and Tracy! A very helpful team!

Response from Extra Space Storage (9/21/2021)

Hi Perrin, thank you for your review. We're glad our team was super friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 21, 2021

Caroline C.

Posted On Google

OVERALL RATING

Tracy and Becky has wonderful customer service and very attentive. Super clean and safe especially for being around the block from a homeless shelter. Would recommend to family!

Response from Extra Space Storage (9/21/2021)

Hi Caroline, thank you for your reveiw. We're glad Tracy and Becky have wonderful customer service and are very attentive. Providing renters with clean and secure facilities is our top priority. We appreciate you recommending us to your friends. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 21, 2021

Karsen L.

Posted On Google

OVERALL RATING

Great with people! Love the staff! Take great care of us

Response from Extra Space Storage (9/21/2021)

Thank you for the kind words, Karsen. We're glad our team took great care of you. Our team is here to serve you, so give us a call at (423) 602-2285 if you need any future assistance.

September 21, 2021

Steven B.

Posted On Google

OVERALL RATING

Tracy and Becky gave excellent customer service along with being extremely knowledgeable. I would absolutely recommend this location for anyone's storage needs.

Response from Extra Space Storage (10/12/2020)

Hi Steven, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Tracy and Becky! Please stop by the office or reach out to us at 888-storage if you have any questions!

Frequently Asked Questions at 824 E 12th St

Are storage units climate controlled at 824 E 12th St?

How secure are storage units at 824 E 12th St?

What is the smallest storage unit I can rent at 824 E 12th St?

How tall are self storage units at 824 E 12th St?

How much will a 10x40 storage unit hold at 824 E 12th St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

E 12th St and Park Ave

Directions from the North

Drive south on US-27 S. Take Exit 1A. Merge onto MLK Blvd. Turn right onto Broad St. Turn left onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the South

Drive north on Broad St. Turn right onto 12th St. Continue onto Houston St. Turn right onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.

Directions from the East

Drive west on I-24 W. Take Exit 180A. Merge onto Rossville Blvd. Turn right onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.

Directions from the West

Drive east on I-24 E. Take Exit 180A. Merge onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.