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Chattanooga Self Storage at 824 E 12th St
Read 421 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near University of Tennessee at Chattanooga
A Versatile Self Storage Solution
Storage Units & Storage Lockers
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- Deliveries accepted
- On-site office
- ADA compliant
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8801
Recent Customer Reviews About This Facility
November 30, 2021
Brian K.
Posted On Google
Great experience !
November 29, 2021
Katlyn “.
Posted On Google
Haven’t decided anything yet but amazing customer service! The lady who called me was so polite and helpful she did a great thorough job of explaining things too me!!
November 20, 2021
Chase F.
Posted On Google
Excellent option for storage. Tracey was hospitable and so helpful! Definitely recommend!
Response from Extra Space Storage (11/21/2021)
Hi Chase, thank you for recommending us. We're glad Tracey was hospitable and so helpful! Stop by our office if you need assistance or have any questions.
November 7, 2021
Tracy L.
Posted On Google
Very friendly and helpful staff and such a clean facility that’s easy to load and unload. Moving carts provided!
Response from Extra Space Storage (11/7/2021)
Hi Tracy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
November 6, 2021
Kylie B.
Posted On Google
My aunt has a storage unit here and Tracy one of the staff members is so nice and helpful. Very nice and clean facility
Response from Extra Space Storage (11/6/2021)
Thank you for the kind words, Kylie. We're glad Tracy was able to help! Our team is here to serve you, so give us a call at (423) 602-2285 if you need any future assistance.
November 6, 2021
Shelly L.
Posted On Google
Fantastic staff and clean facilities! Highly recommend.
Response from Extra Space Storage (11/7/2021)
Thanks for the kind words, Shelly! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (423) 602-2285 if you need anything.
November 4, 2021
Skylar P.
Posted On Google
Tracy and Carrie are always very helpful. Friendly staff and great customer service!
Response from Extra Space Storage (3/13/2021)
Hello, Skylar. Thank you for the review. We're so glad Tracy and Carrie could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
November 3, 2021
John V.
Posted On Google
Very satisfied; clean; spacious & great value! I would recommend them.
Response from Extra Space Storage (11/4/2021)
Thanks for the kind words, John! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (423) 602-2285 if you need anything.
October 21, 2021
Cheryl J.
Posted On Google
Tracy was very helpful and the facility is spotless...cleanest, nicest storage units I've seen...very impressed!
Response from Extra Space Storage (10/21/2021)
Hi Cheryl, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Tracy reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
October 17, 2021
Julie M.
Posted On Google
You won’t find a better storage facility in the Chattanooga area! Tracy is so helpful and everything is top notch at this location!!
Response from Extra Space Storage (10/17/2021)
Thanks for sharing your positive experience, Julie. We're committed to being your go-to stop for all your local storage needs! We're glad Tracy is so helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
October 13, 2021
Beth B.
Posted On Google
I recommended this facility because my sister has storage at the other site. My friend stores here and Tracy is wonderful! Willing to help in every way! Clean and easy access to units. Would recommend to everyone!!
Response from Extra Space Storage (10/14/2021)
Hi Beth, thank you for your review! We're so happy to hear that your experience with Tracy and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.
October 13, 2021
Becky C.
Posted On Google
Fantastic customer service! Very clean units and convenient.
Response from Extra Space Storage (10/14/2021)
Thank you for the kind words, Becky! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
October 11, 2021
Jesse C.
Posted On Google
Tracy, Becky and Greg are amazing people. My experience with storage rentals is vast throughout the country and let me tell you, they are some of the best in the business. Whatever your reason for needing a storage unit, they are extremely acommodating and look for ways to go above and beyond for you. I had a very specific issue I neeeded help with and Tracy came up with a solution that would have otherwise been a nightmare to handle. I am very grateful she was able to help. This kind of customer service is not easy to find these days. Thank you!
Response from Extra Space Storage (10/11/2021)
Thank you for the kind words, Jesse. We're glad Tracy, Becky, and Greg are extremely accommodating and look for ways to go above and beyond for you. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
October 11, 2021
Courtney M.
Posted On Google
Tracy and Becky are very understanding and helpful. They know the stresses of moving and do everything in their power to make the process easier and smoother. I appreciate them and will be recommending them to anyone in need of storage.
October 11, 2021
John R.
Posted On Google
Super easy to sign up. Competitive pricing. Really nice facility.
October 6, 2021
Lennell S.
Posted On Google
Great service
Response from Extra Space Storage (7/26/2019)
We're excited to have you storing with us in Chattanooga, Lennell! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (423) 602-2285 or stop by the office if you need anything!
October 6, 2021
Dan L.
Posted On Google
Excellent customer service, very fast and prompt. The young lady with the beautiful hair took very good care of me today and everything went great. This place has treated me with so much respect, no hassle, very easy going. I definitely recommend Extra Space Storage building on E 12th Street to everyone that is looking for a great experience like I have had. Thank you
Response from Extra Space Storage (10/6/2021)
Thank you for the kind words, Dan! We're committed to providing excellent customer service. We're glad our manager took very good care of you. We are thrilled to hear your experience was great. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
October 6, 2021
Hannah C.
Posted On Google
Becky and Tracy were great! Very nice and professional. The facilities were clean and secure, I felt safe storing our things there. Plenty of room to load and unload a UHAUL truck or any other large moving truck. The price per month was great and canceling the unit was easy. Would definitely recommend.
Response from Extra Space Storage (10/6/2021)
Thanks, Hannah! We are so happy to hear that your experience with Becky and Tracy has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out to us at 888-storage if you need anything!?
October 5, 2021
Michelle S.
Posted On Google
Very helpful staff. Clean storage
Response from Extra Space Storage (10/6/2021)
Hi Michelle, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
September 30, 2021
Amanda P.
Posted On Google
Very nice, clean facility. Debbie called me the day after my reservation to make sure I didn’t have any further questions or need anything and was very helpful!
Response from Extra Space Storage (9/30/2021)
Hi Amanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Debbie called you the day after your reservation to make sure you didn’t have any further questions or need anything and was very helpful! Stop by our office if you need assistance or have any questions.
Frequently Asked Questions at 824 E 12th St
Are storage units climate controlled at 824 E 12th St?
How secure are storage units at 824 E 12th St?
What is the smallest storage unit I can rent at 824 E 12th St?
How tall are self storage units at 824 E 12th St?
How much will a 10x40 storage unit hold at 824 E 12th St?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E 12th St and Park Ave
Directions from the North
Drive south on US-27 S. Take Exit 1A. Merge onto MLK Blvd. Turn right onto Broad St. Turn left onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.
Directions from the South
Drive north on Broad St. Turn right onto 12th St. Continue onto Houston St. Turn right onto 11th St. Turn right onto Peeples St. Turn left onto 12th St. Our facility will be on your right before Park Ave.
Directions from the East
Drive west on I-24 W. Take Exit 180A. Merge onto Rossville Blvd. Turn right onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.
Directions from the West
Drive east on I-24 E. Take Exit 180A. Merge onto Central Ave. Turn left onto 11th St. Turn left onto Park Ave. Turn right onto 12th St. Our facility will be immediately on your left.