Houston self storage at 7302 Senate Ave

There was a hiccup with the app not working to open the gate once but it was as simple as deleting the app, downloading again, and logging back in. Besides that, the facility is clean, safe, and employees were great assistance when needed.

The customer service was great, Yolanda does a great job at answering all of your questions and patiently walking you through the whole process! The complex and units are clean. Also, their keyless / codeless entry system is amazing, have never seen anything like it anywhere else!

First let me say, Yolanda is AWESOME. She was able to answer all my questions and went above and beyond. She made me feel very welcome and confident about renting my storage spaces. Not only does she do a great job on the customer service end, but she actually cleans the units out too. She is an extremely hard worker and you can tell, she takes pride in her job, which is refreshing! I will defiantly continue to rent storage at this location and refer everyone. Thank you Yolanda for my making my experience a great one! :)

The lady at the front desk with the twists in her head is extremely helpful and knowledgeable. She made sure I had a great understanding and also greeted me as soon as I walked in. I highly recommend this place.

Yolanda was very helpful and resourceful. Very friendly and great personality.

This is my second time im renting and the customer service is A +...Yolanda is amazing!!! Im glad im still a satisfied customer...cause here they care.

Yolanda is awesome!!!! She is very knowledgeable, helpful and friendly. She help me all the way with this transaction and have a great space for my belongings.

Yolanda is patient, knowledgeable and helpful. She showed me 4 units but I didn’t need it for a month. I came back with my sister and she showed her 3 units. We finally rented.

I worked with Extra Space Storage and would highly recommend them if you are needing a place to store items. From the office staff on down, they have provided an exceptional experience and if i need them in the future, I know they will be there to assist. The grounds are maintained and the units are well secured further insuring a positive experience. Thank you again for the great experience Clark L. Lee

Very well run and clean facility with great pricing. Gina and her Yolanda are incredibly friendly and professional. They will return your call even if you don’t leave a message. Both make your satisfaction their priority and genuinely want to keep your business. Many thanks! Military Officer (ret.)

Super great service. Clean facility. Clearly its well maintained. My 5x5 unit actually came with a welcome packet that included the special lock required. Just a bit odd as I had paid for one prior to moving in. Be mindful of that.

Yolanda provided great service!

Keith was awesome and broke everything down thoroughly. Truly made getting a storage unit easy! Would highly recommend booking a storage unit it through this guy. Professional, knowledge, and personal. Thanks again, man!

I had the privilege of signing my lease with Yolanda. She's magnificent, full of energy, knowledgeable and a joy doing business with. She is a shining example of how the Extra Space family welcomes you into the fold. Can't wait to meet others on her team. Extra Space Storage is uniform in their standards of orderly, clean, well-lit properties, keeping their storage facilities safe via gates, codes, and cameras.

Jack was very helpful, he took time to answer all of my questions and show me what I needed to see

Yolanda’s professional customer is second to none! What an amazing personality and a problem solving attitude, which makes her a dedicated asset to Extra Space Storage!

great experience. Employee was fun and knowledgeable. Quick and easy paper work. The site itself is SO CLEAN. Location is akward to get to off 290 but other than that I am very happy with them. Felt very safe.

Yolanda is really who makes this location great. The place is clean, neat and kept tidy. It’s very quiet, the local law enforcement are very perceptive of who is visiting which makes it feel safe and vandalism was confirmed to be low, if any at all. Residents of the location are all very friendly when you meet them and it shows with most people being long term storage. If you are lucky enough to get a unit, you will understand why most customers want to keep them. Above all though, Yolanda is empathetic and takes care of you. she is understanding of situations and thinks outside the box to meet your needs. Storage locations are dime-a-dozen but having a great property manager is the real gem to look for. I’m really grateful for her involvement of moving in.

Yolanda is great. Very friendly and upbeat even in this extreme heat. A very nice lady.

Ms. Yolanda, thank you for making the transaction and my experience at Extra Space easy with no headache. Very accommodating and professional.