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Leander Self Storage at 11800 Hero Way W
Read 246 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts available for heavy, bulky items
- Golf carts available for customer use
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
- Gate access on Sundays
- Convenient freeway access
- Deliveries accepted
- On-site office
- ADA compliant
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7048
Recent Customer Reviews About This Facility
January 18, 2022
Dustin C.
Posted On Google
The customer service, price and overall customer experience was great. 10 minutes and I had my reservation taken care of. Sergio, on location (Leander) was very helpful and went above and beyond on his customer service.
Response from Extra Space Storage (1/18/2022)
Thank you for the kind words, Dustin! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! We are thrilled to hear your customer experience was great. We're glad Leander was very helpful and went above and beyond on his customer service. Stop by our office if you need assistance or have any questions.
January 12, 2022
Michele M.
Posted On Google
Sergio is very helpful. Worked to get me the best deal.
Response from Extra Space Storage (1/12/2022)
Thank you for the kind words, Michele. We're glad Sergio was able to help! Our team is here to serve you, so give us a call at (512) 842-6508 if you need any future assistance.
January 11, 2022
Andrew C.
Posted On Google
Sergio was able to listen and understand my needs as a renter. Asked all the appropriate questions to help home me into the correct size of storage unit needed. He was enthusiastic is doing his job and understood my timeframe to help find me the unit needed. Place was under construction at the time hence it was a little bit hard to hear him. Nothing too bad that would warrant a lower score. In today's world it is far fetched in finding this kind of service and Sergio did excellent!! Service like that speaks volumes.
Response from Extra Space Storage (1/13/2022)
Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Andrew. Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Sergio was able to provide that for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
December 30, 2021
Marlena
Posted On Google
Sergio made a difficult stress filled time of my putting my entire household into storage so much easier. His generous nature and kindness was always on display even when I had to ask multiple times as I needed his guidance. It is clear not only was Sergio helpful he is a consummate professional whatever I needed. As a previous business owner and a highly stressed individual I value these very traits in anyone I know I need to count on. Thank You Sergio.
Response from Extra Space Storage (1/3/2022)
Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for the awesome review, Marlena! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sergio! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
December 23, 2021
Anonymous U.
Posted On Google
The staff goes out of their way to be helpful! The set up is clean, efficient and well lit. We've had other storage units before that were unsafe and disorganized. This is a refreshing and reasonably or priced option.
Response from Extra Space Storage (10/2/2020)
Thank you, Anonymous! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
December 23, 2021
keegan m.
Posted On Google
Sergio was very helpful with the application process. As a first time customer I appreciated his assistance.
Response from Extra Space Storage (12/27/2021)
Thank you for the kind words, Keegan. We're glad Sergio was able to help! Our team is here to serve you, so give us a call at (512) 842-6508 if you need any future assistance.
December 17, 2021
David H.
Posted On Google
Brittany was amazing! Super friendly and helpful, made the whole process a breeze. Thanks, Brittany!
Response from Extra Space Storage (12/17/2021)
Hello, David. Thank you for the 5-star review! We're so happy Brittany could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
December 9, 2021
Christy O.
Posted On Google
I have used Extra Space Storage many times. Sergio is always friendly, professional and extremely helpful.The storage facility is very clean and well taken care of There is a huge demand for storage units these days I made a quick call and had two units reserved within minutes. Again, a huge thank you to Sergio. I will definitely refer Extra Space Storage.
Response from Extra Space Storage (12/11/2021)
Hi Christy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sergio! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
December 7, 2021
Gina D.
Posted On Google
Great Experience! I was an existing renter, and needed to upgrade to a larger unit. I called, spoke with Sergio Qureshi. I explained what I was needing, told him what I liked about my previous unit, and he was quick, kind, and patient to provide me with some available options. I was able to come by same day at my convenience and make the changes I requested. I have been a client her for multiple years and have always had a nice experience. I would recommend to my friends and family. Thank you!!!
Response from Extra Space Storage (12/7/2021)
Hi Gina, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Sergio Qureshi explained what you were needed, was quick, and kind. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We appreciate you recommending us to your friends and family. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 27, 2021
daniel l.
Posted On Google
Sergio was really helpful and down to earth. Thank y’all for having him.
Response from Extra Space Storage (11/27/2021)
Thank you for the kind words, Daniel. We're glad Sergio was able to help! Our team is here to serve you, so give us a call at (512) 842-6508 if you need any future assistance.
November 26, 2021
Joe T.
Posted On Google
This place is awesome. Very clean respectful and great customer service.
Response from Extra Space Storage (11/26/2021)
Thank you for the kind words, Joe! We're committed to providing excellent customer service. Please give us a call at 888-storage if you need further assistance with your storage needs.
November 23, 2021
Tracey R.
Posted On Google
Extremely nice and clean storage. My sister and I went to check my Mom's storage unit. We couldn't have done it without the help of Sergio. What a great guy. He went above and beyond to help us. Super impressed with everything at Extra Space Storage.
Response from Extra Space Storage (11/29/2021)
Hi Tracey, thank you for taking the time to leave us a rating. We know that our customers value clean and secure facilities and helpful staff, so we do our best to make sure we are able to provide that! You are kind for taking the time to recognize Sergio! Let us know if you need any future assistance! As always, give us a call at 888-storage if you need anything.
November 20, 2021
Becky H.
Posted On Google
While being a little pricier than I had hoped, the customer service for this place was beyond excellent, plus they accommodated us very last minute when we were rushing during our move. I was especially impressed with how professional and compassionate Sergio was during our move out. It was a rough week, and knowing someone cared, who really didn’t have to, was a godsend!
Response from Extra Space Storage (11/28/2021)
Hi Becky, thank you for the awesome review. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We are glad you found Sergio to be professional and compassionate during a stressful time for you. We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!
November 20, 2021
CVL M.
Posted On Google
This storage facility is everything you can ask for in extra space. PROFESIONAL, CLEAN, FANTASTIC SERVICE.
Response from Extra Space Storage (11/20/2021)
Hi Cvl, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
November 18, 2021
Ron L.
Posted On Google
Sergio was such an amazing help. I found myself needing extra assistance in getting into my storage and he never once hesitated. He reassured me that all would work and…and of course, it did. Thank you. Such a great place to store my items. So happy I chose Extra Space.
Response from Extra Space Storage (11/20/2021)
Hi Ron. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sergio! Let us know if we can?do anything else to help at 888-storage.
November 15, 2021
Erika A.
Posted On Google
Where do I begin? We started renting over a year ago, at the time it was the cheapest, and cleanest, place around. Now, I don't know if they're still the cheapest (probably though!), but now I would never bother going anywhere else. From the moment we rented, Sergio (office guy extraordinaire) remembered our names, and greeted us with a friendly wave with every trip. I saw plenty of other customers doing the honk and wave as they entered and left, so I knew he had always been awesome. The facility is clean and has a well maintained gate. I never once worried about our stuff. But the best part about the whole experience has been the staff. It was generally Sergio that we saw, but from the way it was always neat, I know the other employees must be excellent too. I must say though, I expect Sergio to win any MVP contest, he is kind, professional, personable, courteous, and just an all around good person. I hope management sees this review, because he deserves to be as appreciated as he made us feel. I've worked customer service jobs for years, and he is the embodiment of excellent service. I'm sorry we don't need to have a storage unit any longer, but that just means some other lucky individual will get to have an experience as great as ours. Great job on being awesome Extra Space!! We'll use you if we ever need storage space again!
Response from Extra Space Storage (11/15/2021)
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Thanks for your kind words Erika. We're glad Sergio remembered your names, greeted you with a friendly wave with every trip, and is kind. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 12, 2021
Tiffany S.
Posted On Google
Sergio is great! Helpful and friendly. I know he cannot make the prices but y'alls prices for units are absolutely insane.
Response from Extra Space Storage (11/13/2021)
Hello, Tiffany. Thank you for the 5-star review! We're so happy Sergio could help. If you need anything in the future, feel free to stop by or call us at 888-storage!
November 2, 2021
Donna C.
Posted On Google
I have had a storage unit at Extra Space Storage on Hero’s Way in Leander for close to two years now. Last week I called to request a larger one and Sergio bent over backwards to accommodate me in getting a larger unit. He even checked on me the day I changed units to see if everything was ok. High marks for Sergio! He’s the best!
Response from Extra Space Storage (11/2/2021)
Hi Donna, thank you for your kind words. We're glad Sergio bent over backward to accommodate you in getting a larger unit and even checked on you the day you changed units to see if everything was ok. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
November 2, 2021
Daren H.
Posted On Google
Friendly and helpful staff at this location in Leander. Was able to book a unit online and Sergio the manager contacted me to explain details on locating the unit and was available for any questions I might have. They even had the lock ready for me to use when I got there, which I thought was very considerate. Clean and well maintained location. Definitely recommended to anyone looking for storage arrangements. They are worth the 5 stars !
Response from Extra Space Storage (11/2/2021)
Daren, thank you for the 5-star review! We're glad our team was friendly and helpful. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
November 1, 2021
Eric G.
Posted On Google
super convenient and easy! highly recommend this place!
Response from Extra Space Storage (11/2/2021)
Thank you for the kind remarks, Eric! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
Frequently Asked Questions at 11800 Hero Way W
Are storage units climate controlled in Leander, TX?
How much will a 5x5 storage unit hold at 11800 Hero Way W?
How secure are storage units at 11800 Hero Way W?
Does Leander, TX, have 24 hour access self storage?
What is the largest storage unit I can rent in Leander, TX?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Hero Way W and Bagdad Rd
Directions from the North
Drive south on US-183 S. Turn right onto Hero Way. Our facility will be on your right before Bagdad Rd.
Directions from the South
Drive north on US-183 N. Turn left onto Hero Way. Our facility will be on your right before Bagdad Rd.
Directions from the East
Drive west on Hero Way. Pass US-183 and continue west. Our facility will be on your right before Bagdad Rd.
Directions from the West
Drive east on Hero Way. Pass Badgad Rd and continue east. Our facility will be on your left next to Blue Corn Harvest Bar & Grill.